Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,130 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“Very prompt and efficient service, good quality products, friendly web site that is easy to navigate.”

Helpful Report

Posted 7 years ago

Hi Nial, Thank you for your review. Our service is very important to us, glad to hear you had a good experience.

Posted 7 years ago

“It doesn't get any better than Louis copeland . The range of quality brands and latest styles is not out there anywhere else photo shoots of the latest arrivals and the option to shop the look shopping makes shopping online so much easier Cannot fault Louis copeland .!! Thanks to all who help to make Louis copeland the company it is !!”

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Posted 7 years ago

Hello Kenneth, Thank you so much for your review. We are delighted to hear you have had a good experience. We look forward to looking after you again soon

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hello Anne, Thanks for your comments. We try our best in all areas of the business. Hope to see you again soon.

Posted 7 years ago

“I bought my wedding suit from Louis Copeland based on the positive reviews and word of mouth on how good they are to deal with. But I have to say the service I received in the shop did not live up to this and I did not get what I wanted. However after bringing this to their attention I have to thank David who went above and beyond to sort me out. He truly lived up to the reputation of the brand name and delivered a great service. Thanks again.”

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Posted 7 years ago

Hello, We are really sorry to hear that the initial service you received was not up to our usual standard, however, thank you for giving us the opportunity to rectify this. We are delighted to hear that we were able to put things right for you and give you the true Louis Copeland experience. Service is very important to us.

Posted 7 years ago

“Excellent prompt service”

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Posted 7 years ago

Hello Sharon, Thank you for review. We hope to serve you again soon.

Posted 7 years ago

“Everyone was so professional and courteous, this is shopping as it should be!”

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Posted 7 years ago

Hi Ruairi, Thank you for your kind words, I have passed on your compliments to the team. We hope to look after you again soon.

Posted 7 years ago

“Excellent service beautifully package fast delivery.”

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Posted 7 years ago

Thank you so much for your positive feedback William. It is always appreciated.

Posted 7 years ago

“Great Service, quality products, would highly recommend”

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Posted 7 years ago

Hello. Thanks for leaving your comments. Much appreciated.

Posted 7 years ago

“Great Selection online. Easy to order and arrived in a lovely package a couple of days later. Very professional service.”

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Posted 7 years ago

Hi Brian, Thanks for leaving the review, we appreciate your comments and recommendation.

Posted 7 years ago

“Excellent service as always the shirt I ordered was out of stock but I was immediately contacted and offered a replacement which I was satisfied with”

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Posted 7 years ago

Hi Patrick, Thank you for your comments and we are sorry that the original shirt was not available.

Posted 7 years ago

“Great quality and brilliant service”

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Posted 7 years ago

Thanks a mill for your feedback Carl. I am so glad to hear you had a pleasant experience with us.

Posted 7 years ago

“Online purchase experience, and delivery was good. Disappointed with packaging. To spend a couple of hundred on a jacket and not receive it with a hanger or a cover was not what I would expect from such a high end brand”

Helpful Report

Posted 7 years ago

Hello Paula, Thanks for letting us know, we are sorry that this happened to you and will be investigating how this happened as it was meant to come with a hanger and in a cover. Christopher has been in touch with you and we hope this has been rectified to your satisfaction.

Posted 7 years ago

“Excellent service no problem returning for different size prompt delivery”

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Posted 7 years ago

Hello, Thank you for your comments. We aim to please always.

Posted 7 years ago

“The best online service I have ever experienced. Loved the packaging and box it came in. The follow up courtesy call was a lovely touch. Delighted with my purchase, my husband loves it! Thank you.”

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Posted 7 years ago

Hello Joanna, Thanks for the lovely words. We are always looking for ways to increase our service levels so we are delighted you appreciated the experience. We hope to serve you again soon.

Posted 7 years ago

“I received this survey request before my goods have arrived which I thought was strange. No complaints, but hard for me to judge until my pants actually are delivered... Dublin is a long way from Australia... thanks Gordon”

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Posted 7 years ago

Hi Gordon, Thanks for your comments, yes it is a bit awkward alright, unfortunately the technology that sends out the email is a fixed time period and not adjustable to different regions, this gives us something to ponder over and work with our reviews people for a solution. We hope you like it when it arrives.

Posted 7 years ago

“Thank you for the excellent service. I needed a shirt in a hurry so I used the Chat feature on the website to see what availability and delivery was like. I got talking to Niamh I think it was and I have to really thank Niamh for the excellent service I received. I had a family funeral and needed the shirt delivered the next day and was quite stressed as I could not get to a shop. Niamh checked the stock, and followed up once the order was made to let me know that it had been shipped. I also received contact from Niamh the next morning to check if it had arived yet. At a hard time like this it was really appreciated. The shirt arrived on time and a quality item as always. I wish all online purchases were this easy! Thank again for the excellent customer service, an example to all!”

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Posted 7 years ago

Hello Paul, We are glad we could be of service during a difficult time. We have passed your comments on to Niamh and thank you for taking the time to respond so positively about us while you have been so busy.

Posted 7 years ago

“Excellent service as usual”

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Posted 7 years ago

Hi Thomas, Thanks for sharing your experience. We are glad you are happy.

Posted 7 years ago

“We have not received our jacket yet. I have to say that the service we received from Luke Darcy was exceptional. He was extremely helpful.”

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Posted 7 years ago

Hello Mary, Thank you for taking the time to leave your comments, we will be sure to pass on your thoughts to Luke.

Posted 7 years ago

“Great service with an eye to detail, I will be using Louis Copeland &sons again and again”

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Posted 7 years ago

Thank you for your kind words Paul. We are looking forward to having you back!

Posted 7 years ago

“Very happy with the rapid delivery service and follow up call.”

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Posted 7 years ago

Thank you Frances, glad to hear you had a good experience.

Posted 7 years ago

Louis Copeland And Sons is rated 4.9 based on 5,130 reviews