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Louis Copeland And Sons Reviews

4.9 Rating 5,130 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

“Fantastic service....requested a voucher...got it beautifully wrapped and in a fantastic presentation box”
Helpful Report
Posted 7 years ago
Hi Michelle, thank you for your kind words and also for thinking of us to be a part of your gift. I hope he liked it!
Posted 7 years ago
“Delivery was so fast and the presentation if the package went above and beyond. The clothing was presented in a beautiful gift box of such a high quality and even contained a hand a written note. Fantastic would definitely purchase from here again.”
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Posted 7 years ago
Your feedback really is appreciated. We do try our best to deliver a luxury service and to receive such a positive review does not go unnoticed. Thank you.
Posted 7 years ago
“I can’t speak more highly of the service I received. I had to return an item for a bigger size and they were so helpful. The quality and care that is put into online purchases is 10/10.”
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Posted 7 years ago
Hi Noreen, we were more than delighted to help you with your exchange. Thank you so much for your kind comments.
Posted 7 years ago
“Excellent prompt service and follow up.”
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Posted 7 years ago
Thanks for the review Brian. Have a lovely day!
Posted 7 years ago
“Excellent service as usual but I did not realise the excessive amount of packaging that would be involved in picking up a pair of swim trunks. I will drop the box and bag back to you for re-use when next passing. We have been on a waste minimisation project in this house for many years past. Thanks. Tony”
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Posted 7 years ago
Hi Tony, Thanks for your review. We understand your comments, all the packaging is recyclable but it is a fine line between protecting the clothing in transport and creating waste. We will look at options available to us for a greener alternative which we could maybe offer as checkout option to people.
Posted 7 years ago
“Very easy and pleasant shopping experience.I ordered online and was notified when ready for collection. Painless”
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Posted 7 years ago
Thank you for your feedback. It really is appreciated.
Posted 7 years ago
“Excellent service, very fast and convenient returns processing.”
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Posted 7 years ago
Thank you your kind review. I'm so glad you had such a pleasant experience with our site.
Posted 7 years ago
“First-class experience , very good international shipping with tracking”
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Posted 7 years ago
Hi James, Thanks very much for leaving the review. Have a great day.
Posted 7 years ago
“Excellent service,great quality clothing first class packaging.”
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Posted 7 years ago
Hello Gerard, Thank you for leaving a review, much appreciated. We are glad you liked our service.
Posted 7 years ago
“Easy to navigate web site.Good range of products.Very efficient service and easy to follow returns instructions. On the basis of first impressions I liked the swiftness of delivery,impressive quality packaging ,the personal touch with hand written compliment slip and follow up phone call and eMail and no hassle returns policy.Keep up the good work and faultless service.Perfection personified.”
Helpful Report
Posted 7 years ago
Hi Garry, Thanks a million for taking the time to write such a wonderful comment. The team really appreciate it and it makes everything we do in the background worthwhile. We hope to look after you again soon.
Posted 7 years ago
“Excellent customer services. They did not have my clothes in stock but offered me a substantial discount on another product. This was not necessary or expected but much appreciated. Product arrived on time and very well presented, even got a follow up email if I was happy. I’ll be shopping again.”
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Posted 7 years ago
Hi Frank, thank you for your review. We really do apologise for the initial stock out that occurred with your order but I am so glad we were able to reach a resolution you were happy with. We look forward to shopping with you soon!!
Posted 7 years ago
“First class product First class service”
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Posted 7 years ago
Hi Nick, Thanks for review. We are glad you think so.
Posted 7 years ago
“Excellent customer service. Lovely shirt. Well made and super fit.”
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Posted 7 years ago
Hello Tom, We are super happy you love the shirt. Glad we could meet your expectations. We hope to serve you again soon.
Posted 7 years ago
“The complete professional service as always.”
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Posted 7 years ago
Hello Philip, Thank you for your order. We are glad that you feel that way and thanks for taking the time to review us.
Posted 7 years ago
“Excellent service. Lovely presentation”
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Posted 7 years ago
Thank you Mary, we are very glad to hear you are happy with our service.
Posted 7 years ago
“Top class service. Quick dispatch and follow up call to make sure I was happy. Never had that before.”
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Posted 7 years ago
Thank you very much for your positive review. We really value your feedback.
Posted 7 years ago
“Great service”
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Posted 7 years ago
Thank you, we are very glad you are happy with our service.
Posted 7 years ago
“My first time to shop with Louis Copeland & sons was last week,(May 2019) . I can hand on heart say my experience was first class. After a slight hiccup with my order, Aideen went above and beyond to correct it and ensure I received the best service possible. I will no doubt shop with with Louis Copeland again and highly recommend them to my family and friends.”
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Posted 7 years ago
Hi Mandy, thank you very much for your review. We strive to give all our customers the best possible service. We look forward to looking after you again soon.
Posted 7 years ago
“Excellent delivery time and customer service. I had a small problem with an order but it was sorted very efficiently and hassle free.”
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Posted 7 years ago
Hi Richard, Thank you for your review. We are very glad to hear that you had a good experience.
Posted 7 years ago
“Excellent service. Ordered items and had them the next day. Received a phone call from the store to enquire if I received items and to ensure I was happy with them. Will definitely be a returning customer. Keep up the wonderful service.”
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Posted 7 years ago
Thank you so much for your review. We are delighted to hear you are happy with the service you received.
Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,130 reviews