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Louis Copeland And Sons Reviews

4.9 Rating 5,036 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

Always excellent customer service should any problems arise. Very prompt in responding as well.
Helpful Report
Posted 7 years ago
Hi, I recently wanted to use a gift card online and couldn’t get it to work. I emailed the shop and got a very quick response from Chris who was so helpful. I was able to place my order and get your last pair of Christmas Happy Socks. Early Christmas shopper I know but one of my family will be happy later this year. I have only ever bought small gift cards for my late Dad over the past 2 years €50 here and there and my Dad has always used them in you January sale. For such an exclusive shop never once did I feel bad calling to only pay €50 it didn’t seem to matter how much I spent Thanks for your great service
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Posted 7 years ago
Truly exceptional customer service! My wife had tried to order a beautiful scarf online, but there was some uncertainty about the item's availability and exact shipping cost to Germany. A tiny issue but we were immediately and expertly assisted by not one but three extremely helpful LC staff. The item arrived shortly thereafter in a beautiful gift box. Absolutely amazing. From now on LC will be our first address when looking for presents. Ireland at its very very best! Thank you Louis Copeland Team!
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Posted 7 years ago
Very happy with item. Will buy again
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Posted 7 years ago
Excellent service. Delivery received promptly. Use of Amazon information made it even easier - will definitely use again.
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Posted 7 years ago
The best for high quality clothing and accessories. I purchase online and in-store. You can be certain of the quality of the garments on offer.
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Posted 7 years ago
Compliments on the awesome collection. Fast shipping - my coat was delivered within a couple of days to continental Europe. So stoked with the new coat. Thanks guys!
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Posted 7 years ago
Purchasing from Louis online for a couple of years now, brillant service i have to say as always. Conleith
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Posted 7 years ago
Recommend highly. Packaging fab. Great to shop with.
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Posted 7 years ago
From the speed of delivery to the quality of the packaging, I could not have been more impressed. The sale price was excellent and the quality of the item is perfect. Particularly surprising and lovely was Paddy’s handwritten note inside. I will definitely buy from Louis Copeland online again.
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Posted 7 years ago
I ordered two shirts online on Sunday afternoon. At lunchtime on Monday I received an email informing me that the items had been dispatched. On Tuesday morning the postman knocked on my door and handed me my purchase. I'm hugely impressed with your prompt and efficient delivery service.
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Posted 7 years ago
I bought a pair of Gant comfort fit chinos from Louis Copelands online store.The online site is very easy to navigate and the order process was easy.The chinos were on sale at a great price and are of excellent quality,its actually hard to get chinos in a looser fit now.Delivery was prompt and my purchase was beautifully boxed.I would recommend the online and walk in stores.
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Posted 7 years ago
Excellent, quick click and collect service. Very impressive from an Irish company.
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Posted 7 years ago
Super Service! Louis Copeland & Sons have managed to replicate the high level of service, one has come to expect from their high street stores to their online store. Something that is very rare!
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Posted 7 years ago
Its always a pleasure to shop with Louis Copeland Great brands, quality and competitive pricing draws us in the door, but it is the personal touches which keeps us coming back time and time again The personal handwritten thank-you note on a recent delivery was very well received Old Style customer service married with 21st Century technology = very happy repeat customer (me)
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Posted 7 years ago
My order arrived swiftly and was exactly what I had asked for. Communication was excellent.
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Posted 7 years ago
Service and product excellent,presentation was much better than previously
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Posted 7 years ago
Very pleased with the selection and online ordering. However let down by the fact that t i received a blue regulator jacket instead of the black that i had ordered. As the jacket was received 13 days after ordering there was not much time left to return within the 15 days window even if i had used DHL. Under EU rules one is normally granted 21 days within which to return online purchases. It would also help if your system permitted courier service for deliveries rather than relying solely on the postal service for deliveries to destinations outside of Ireland/UK.
Helpful Report
Posted 7 years ago
Hello Hemant, Sorry you had a below par experience, the returns stated is from the receipt of your order and we are very accommodating to all our customers so should you wish to return if you are unhappy with the item then please do so.
Posted 7 years ago
It was delivered in a timely fashion and wrapped beautifully! Thank you!
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Posted 7 years ago
Received 2 beautiful leather jackets! Both fit perfectly! Very very happy with my purchase and the service/shipping! Thanks
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Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,036 reviews