Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,637 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service, online shopping is super easy and deliveries are always on time. Love shopping here.”

Helpful Report

Posted 2 weeks ago

Hi Damien, Thank you so much for your wonderful review! We're thrilled to hear that you’ve had a great experience with our customer service, and that our online shopping and timely deliveries have made your experience even better. We truly appreciate your loyalty and are so glad to have you as a customer. Wishing you all the best, The Louis Copeland Team

Posted 1 week ago

“I am really pleased with the product in quality and quickness of delivery. Will definitely pass on to my friends Very pleased”

Helpful Report

Posted 2 weeks ago

Hi Thomas, Thank you for your fantastic review! We're delighted to hear that your item was received swiftly and that you are very happy with your purchase. We greatly appreciate your business and look forward to your friends following suit. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 weeks ago

“Excellent site and quick delivery”

Helpful Report

Posted 3 weeks ago

Hi Megan, Thank you for your fantastic review! We're delighted to hear that your item was received swiftly and that you are very happy with your purchase and our website. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 weeks ago

“Reliable business partner , exzellent communication and service”

Helpful Report

Posted 3 weeks ago

Hi Friedheim, Thank you for your fantastic review! We're delighted to hear that you are very happy with your purchase and our mode of communication. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 weeks ago

“Products - always the best :) DPD Courier, beware of them, twice they've delivered a package (one of them yours) to a neighbours door, sent me a photo of your package at someone elses door as proof. I contacted them directly, like talkin' to the wall.”

Helpful Report

Posted 4 weeks ago

Hi Oleg, Thanks so much for the kind words about our products – we always aim to deliver the best! 😊 So sorry to hear about your experience with DPD. That’s incredibly frustrating, especially when it happens more than once. We’ll definitely raise this with them from our end as well – your feedback is super important. If it ever happens again, don’t hesitate to reach out to us directly too. We’ll do our best to help sort things quickly! We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 weeks ago

“Great service - I ordered a lovely shirt for my husband and it arrived very quickly with a lovely personal note of thanks inside...very nice touch. Product was great quality too ...but I expected nothing less from Louis Copeland.”

Helpful Report

Posted 1 month ago

Hi Martina, Thank you for your fantastic review! We're delighted to hear that you appreciated our personal touch and appreciate the excellent quality of our products. We aim to provide our customers excellent service and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 2 weeks ago

“There is no facility on the website for asking for alteration.It refers to it but there is no place to actually enter the request. That is disappointing. That is the only reason you are not getting five out of five. Everything else is superb.”

Helpful Report

Posted 1 month ago

Hi Marcus, I hope you are keeping well. Thank you for bringing to our attention the facility for alteration. We had just updated our website and this unfortunately was not addressed at the time. We have since corrected this error. I hope we have addressed your concerns. Kind regards Niamh

Posted 1 month ago

“Fantastic service”

Helpful Report

Posted 1 month ago

Hi David, Thank you for taking the time for reviewing our service and we are delighted you had a excellent experience. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Kind regards Niamh

Posted 1 month ago

“I am USA based, Found Louis Copeland & Sons store by accident. Placed an order for Maurizio Baldassari swacket. Got it delivered in four days. Good communication & delivery & excellent service. Highly recommended this store !!”

Helpful Report

Posted 1 month ago

Hi Thank you for the taking the time for reviewing our Company. We aim to provide our customers excellent service from start to finish with competitive pricing and we truly appreciate your support and look forward to your return business. Kind regards Louis Copeland & Sons

Posted 1 month ago

“Delivered on time and really well presented in the box”

Helpful Report

Posted 1 month ago

Hi Joseph, Thank you for your wonderful feedback! We’re thrilled to hear that your order was delivered on time and that you appreciated the presentation. We take great pride in ensuring our products arrive perfectly packaged. Looking forward to serving you again soon! Kind regards, Louis Copeland & Sons

Posted 1 month ago

“Bought a gant top from L C Very happy with price and service also my partner Emily bought me a Paul &Shark jacket and very happy with both items Keep up the good work Thank you to all @LC Gary Donohue”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for your fantastic review! We're delighted to hear that your partner Emily had a terrific experience shopping with us online and that you are happy with your Paul & Shark Jacket. We aim to provide our customers excellent service from start to finish with competitive pricing and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Very smooth online purchase of shoes but they didn't fit. Brought them back to the Pembroke Street store where my refund was processed and then their charming staff found me a suitable pair of shoes that I needed for the following day! Always a pleasure to deal with the Louis Copeland team.”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you for your fantastic review! We're delighted to hear that you found the suitable pair of shoes after your original purchase did not fit. We aim to provide our customers excellent service from start to finish whether instore or online and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Products were fine but turn around time was almost 10days. Not happy.”

Helpful Report

Posted 1 month ago

Hi Lynda, I'm really sorry to hear that your experience with us didn't meet your expectations. We truly appreciate your feed back and would love the opportunity to make things right. We would appreciate if you could call us back on 01 207 9069 as we’ve emailed and called a number of times in the hope to go over your concerns. From review of your order to delivery, I understand that your order was placed after the cut off on the 4th of March, so it was not fulfilled until Wednesday the 5th. You had ordered a tag which required embossing which unfortunately takes a number of days to be done as we require an expert member of staff to do this who is only available on certain days, hands up we should of addressed this on our website. I do believe your package left with DPD on the Friday the 7th but DPD do not deliver over the weekends, I have been advised that they attempted delivery on the Monday the 10th but were unsuccessful but thankfully your item was delivered on Tuesday. As a gesture of goodwill we would like to refund the value of the tag €50 for any inconvenience you have experienced. If you feel we have addressed your concerns, we'd be grateful if you'd consider updating your review to reflect your latest experience. Please let us know how we can help! I look forward to hearing from you. Kind regards Niamh

Posted 1 month ago

“I ordered a gift card to be sent to myself in the UK and I found Louis Copeland to be very helpful and efficient. Great customer service.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your fantastic review! We're delighted to hear that your gift card you ordered arrived with out issue. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Awesome service!”

Helpful Report

Posted 1 month ago

Hi Mathias, Thank you for your fantastic review! We're delighted to hear that you are happy with the service. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Fantastic service from Nigel and the team at LC Cork. Always a pleasure to shop there.”

Helpful Report

Posted 1 month ago

Hi Dominic, Thank you for your fantastic review! We're delighted to hear that you are happy with the service from all the team in our Cork branch. We aim to provide our customers, excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Great service very fast lovely coat”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for your fantastic review! We're delighted to hear that you are happy with the service and quality of the coat your purchased. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“Terrific customer service, ordered a branded shirt online. Courteous and constant updates on delivery timeframes, as good as if on the premises. Will have to do this again...”

Helpful Report

Posted 1 month ago

Hi George, Thank you for your fantastic review! We're delighted to hear that you had a terrific experience shopping with us online. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“I really enjoy shopping in Louis Copeland & Sons, great selection of clothing, suits and footwear for all occasions. With excellent staff.”

Helpful Report

Posted 1 month ago

Hi Joseph, Thank you for your fantastic review! We're delighted to hear that you had an enjoyable experience shopping with us and choosing from our wide selection of apparel. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

“It's the personal touch; whether it's David O'Connor on the street, or Niamh in relation to the delivery of the order (that I changed a few times!) or Shay who adjusted the leg on the suit. The quality of the material make one confident wearing this clothing. In short, quality clothing and sublime service.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your fantastic review! We're delighted to hear that you are happy with the service and quality of the suit your purchased. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 1 month ago

Louis Copeland And Sons is rated 4.9 based on 4,637 reviews