Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,926 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 4,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Louis Copeland And Sons 5 star review on 19th December 2025

Martin Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service as usual but I did not realise the excessive amount of packaging that would be involved in picking up a pair of swim trunks. I will drop the box and bag back to you for re-use when next passing. We have been on a waste minimisation project in this house for many years past. Thanks. Tony”

Helpful Report

Posted 6 years ago

Hi Tony, Thanks for your review. We understand your comments, all the packaging is recyclable but it is a fine line between protecting the clothing in transport and creating waste. We will look at options available to us for a greener alternative which we could maybe offer as checkout option to people.

Posted 6 years ago

“Very easy and pleasant shopping experience.I ordered online and was notified when ready for collection. Painless”

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Posted 6 years ago

Thank you for your feedback. It really is appreciated.

Posted 6 years ago

“Excellent service, very fast and convenient returns processing.”

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Posted 6 years ago

Thank you your kind review. I'm so glad you had such a pleasant experience with our site.

Posted 6 years ago

“First-class experience , very good international shipping with tracking”

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Posted 6 years ago

Hi James, Thanks very much for leaving the review. Have a great day.

Posted 6 years ago

“Excellent service,great quality clothing first class packaging.”

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Posted 6 years ago

Hello Gerard, Thank you for leaving a review, much appreciated. We are glad you liked our service.

Posted 6 years ago

“Easy to navigate web site.Good range of products.Very efficient service and easy to follow returns instructions. On the basis of first impressions I liked the swiftness of delivery,impressive quality packaging ,the personal touch with hand written compliment slip and follow up phone call and eMail and no hassle returns policy.Keep up the good work and faultless service.Perfection personified.”

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Posted 6 years ago

Hi Garry, Thanks a million for taking the time to write such a wonderful comment. The team really appreciate it and it makes everything we do in the background worthwhile. We hope to look after you again soon.

Posted 6 years ago

“Excellent customer services. They did not have my clothes in stock but offered me a substantial discount on another product. This was not necessary or expected but much appreciated. Product arrived on time and very well presented, even got a follow up email if I was happy. I’ll be shopping again.”

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Posted 6 years ago

Hi Frank, thank you for your review. We really do apologise for the initial stock out that occurred with your order but I am so glad we were able to reach a resolution you were happy with. We look forward to shopping with you soon!!

Posted 6 years ago

“First class product First class service”

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Posted 6 years ago

Hi Nick, Thanks for review. We are glad you think so.

Posted 6 years ago

“Excellent customer service. Lovely shirt. Well made and super fit.”

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Posted 6 years ago

Hello Tom, We are super happy you love the shirt. Glad we could meet your expectations. We hope to serve you again soon.

Posted 6 years ago

“The complete professional service as always.”

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Posted 6 years ago

Hello Philip, Thank you for your order. We are glad that you feel that way and thanks for taking the time to review us.

Posted 6 years ago

“Excellent service. Lovely presentation”

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Posted 6 years ago

Thank you Mary, we are very glad to hear you are happy with our service.

Posted 6 years ago

“Top class service. Quick dispatch and follow up call to make sure I was happy. Never had that before.”

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Posted 6 years ago

Thank you very much for your positive review. We really value your feedback.

Posted 6 years ago

“Great service”

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Posted 6 years ago

Thank you, we are very glad you are happy with our service.

Posted 6 years ago

“My first time to shop with Louis Copeland & sons was last week,(May 2019) . I can hand on heart say my experience was first class. After a slight hiccup with my order, Aideen went above and beyond to correct it and ensure I received the best service possible. I will no doubt shop with with Louis Copeland again and highly recommend them to my family and friends.”

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Posted 6 years ago

Hi Mandy, thank you very much for your review. We strive to give all our customers the best possible service. We look forward to looking after you again soon.

Posted 6 years ago

“Excellent delivery time and customer service. I had a small problem with an order but it was sorted very efficiently and hassle free.”

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Posted 6 years ago

Hi Richard, Thank you for your review. We are very glad to hear that you had a good experience.

Posted 6 years ago

“Excellent service. Ordered items and had them the next day. Received a phone call from the store to enquire if I received items and to ensure I was happy with them. Will definitely be a returning customer. Keep up the wonderful service.”

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Posted 6 years ago

Thank you so much for your review. We are delighted to hear you are happy with the service you received.

Posted 6 years ago

“Very prompt and efficient service, good quality products, friendly web site that is easy to navigate.”

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Posted 6 years ago

Hi Nial, Thank you for your review. Our service is very important to us, glad to hear you had a good experience.

Posted 6 years ago

“It doesn't get any better than Louis copeland . The range of quality brands and latest styles is not out there anywhere else photo shoots of the latest arrivals and the option to shop the look shopping makes shopping online so much easier Cannot fault Louis copeland .!! Thanks to all who help to make Louis copeland the company it is !!”

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Posted 6 years ago

Hello Kenneth, Thank you so much for your review. We are delighted to hear you have had a good experience. We look forward to looking after you again soon

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hello Anne, Thanks for your comments. We try our best in all areas of the business. Hope to see you again soon.

Posted 6 years ago

“I bought my wedding suit from Louis Copeland based on the positive reviews and word of mouth on how good they are to deal with. But I have to say the service I received in the shop did not live up to this and I did not get what I wanted. However after bringing this to their attention I have to thank David who went above and beyond to sort me out. He truly lived up to the reputation of the brand name and delivered a great service. Thanks again.”

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Posted 6 years ago

Hello, We are really sorry to hear that the initial service you received was not up to our usual standard, however, thank you for giving us the opportunity to rectify this. We are delighted to hear that we were able to put things right for you and give you the true Louis Copeland experience. Service is very important to us.

Posted 6 years ago

Louis Copeland And Sons is rated 4.9 based on 4,926 reviews