Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,035 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“Good, easy to use Web site and order process. Item ordered is good quality, delivered promptly and packaged well.”

Helpful Report

Posted 6 years ago

Hi Martin, Thanks a mill for the review. Your feedback is greatly appreciated. Kind regards, The web team.

Posted 6 years ago

“Excellent customer service experience. Quick reply to email queries.”

Helpful Report

Posted 6 years ago

Hi Colm, Thank you so much for the review. We are delighted to hear of your excellent customer service experience. We believe that communication is the key to success and as such endeavor to reply to all emails in a timely manner. If there is ever anything we can help you with in the future please do let us know. Kind regards, The web team.

Posted 6 years ago

“Super service , next day delivery, great that no plastic used in shipping and presentation and box was very on brand”

Helpful Report

Posted 6 years ago

Hello, Thank you for the feedback. We aim to get our products out to our customers in a way that is speedy, reliable and in line with the ethos of our business, without having a negative effect on the environment. We are investigating more eco-friendly options to pursue in the very near future. Kind regards, The web team.

Posted 6 years ago

“Top class.”

Helpful Report

Posted 6 years ago

Hello, Thank you for the review. Kind Regards, The web team.

Posted 6 years ago

“Excellent level of service provided by the team. The website and online facility is easy to use.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for the feedback. We are delighted to hear you are a fan of our service and found it simple to use. Kind regards, The web team.

Posted 6 years ago

“Excellent product, service and delivery”

Helpful Report

Posted 6 years ago

Hello, Thank you for your comments, we are glad you liked our service. Kind regards, The web team

Posted 6 years ago

“Online order, beautiful presentation, nice box etc, the order was for me but would have made a great gift due to the box and wrapping.”

Helpful Report

Posted 6 years ago

Hi, Thanks for your comments, we have invested a lot of time into our packaging, we want to make sure that it is recyclable but we are aware that some people may prefer a less is more approach so are looking into some eco packing options. Kind regards, The web team.

Posted 6 years ago

“I have been impressed by the quality of the company's own brand products, which are comparable to high-end ones. Hence I have purchased a couple of shirts to test. The eCommerce team is extremely prompt and helpful. Many thanks.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your comments, the Louis Copeland brand clothing is really top quality and we hope you agree with us when you try the shirts on. Kind regards, The web team

Posted 6 years ago

“Simple process and fast delivery!!!”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for the review. Kind regards, The web team

Posted 6 years ago

“Very good website - very easy to navigate ! Once I placed my order - the follow up responses were excellent- allowing me to easily track my purchase ! I don’t usually buy clothes online - but I would have no hesitation in using the online site again !”

Helpful Report

Posted 6 years ago

Hi Brendan, Thank you so much for your in-depth review. Our web team's main goal is to keep a continuous flow of communication with our customers so they are up to date with the processing of their parcel. I am delighted to hear this made the experience an easy one for you. If there is anything we can do to help in the future please do let us know. Kind regards, The web team.

Posted 6 years ago

“Quality service. Lost a few points as an item ordered turned out to be out of stock but v efficient customer service. Delivered goods were very carefully packaged and presented. Fantastic value in sale.”

Helpful Report

Posted 6 years ago

Hello, Thank you for the 5 Stars. We really are sorry about the shirt being out of stock. If you see another shirt you like on the website please do come back to us and we will be sure to look after you. Kind regards, The web team.

Posted 6 years ago

“Excellent value for money and a promt service would highly recommend this to anyone”

Helpful Report

Posted 6 years ago

Hi Ian, Thank you so much for the recommendation, I can't say how much we appreciate it. Kind regards, The web team.

Posted 6 years ago

“First time using them and very impressed. Good comma, item dispatched to Scotland quickly, well packaged with a bonus dust bag included”

Helpful Report

Posted 6 years ago

Hi Mark, Thank you for the feedback. It is great to know we made a good first impression! I Enjoy your new jacket. Kind regards, The web team.

Posted 6 years ago

“Nice and good quality items. Fast despatch.”

Helpful Report

Posted 6 years ago

Hi Adrian, Thank you for the review, we do try our best to get all orders out with next day delivery so it's great to hear you enjoyed the timely dispatch. If there is any way we can help you in the future please do let us know. Kind regards, The web team.

Posted 6 years ago

“Great service and T shirt is great quality and a good fit”

Helpful Report

Posted 6 years ago

Thank you for the 5 Stars. We are delighted to hear you like your new t-shirt. Kind Regards, The web team.

Posted 6 years ago

“Absolutely thrilled with customer service from Louie Copeland. There was a mix up with my order sale time very busy & very understandable. Personal service excellent”

Helpful Report

Posted 6 years ago

Hi Brigid, Thank you for the review, I am delighted that our customer service specialists were able to rectify the mix up with your order. I hope it did not inconvenience you too much. If there is anything we can do to help in the future please do let us know. Kind regards, The web team.

Posted 6 years ago

“We love Louis Copeland, the way the parcels arrive and packed is sooo special and exciting. The presentation is 200 % fantastic.. kudos ...xx”

Helpful Report

Posted 6 years ago

Hi Eileen, Thank you so much for your kind words. We are a luxury brand and our aim is that we convey this in all aspects of our business, packaging included! We can't wait to have the opportunity to serve you again in the future. Kind regards, The web team.

Posted 6 years ago

“I never received my delivery.”

Helpful Report

Posted 6 years ago

Hello, My apologies for the delay in receipt of your delivery. Our courier's Australian partners had been holding the delivery in their depot due to a failed attempted delivery. We have since been in contact and provided some more information on how to retrieve the parcel and I can see that it has now been collected. I do apologise for the inconvenience. If there is ever anything else we can help you with in the future please do contact us and we will endeavour to assist you in any way we can. Kind regards, The web team.

Posted 6 years ago

“excellent, efficient and speedy service. Staff willing to go the extra mile when I missed a delivery and helped me deal with DPD.”

Helpful Report

Posted 6 years ago

Hi Averil, Thank you so much for the detailed review. We are here to help and we will take any opportunity we can to make your Louis Copeland experience as smooth and effortless as possible. We hope you like the jacket and look forward to serving you again in the future. Kind regards, The web team.

Posted 6 years ago

“Super sale shop- amazing bargains and a great customer experience. I really enjoy treating myself once in a while when Louis Copeland has a sale on. I picked up a Barbour jacket reduced from 199 to 60! Staff are very helpful and engaging.”

Helpful Report

Posted 6 years ago

Hi John, Thank you so much for the 5 Stars. We all deserve to treat ourselves every now and again! Our aim during sale is for prices to drop but our service to remain the same and we are delighted to hear this was the case with you. Kind Regards, The web team.

Posted 6 years ago

Hello John, Thank you so much for the five stars. We are delighted to hear you had a pleasant shopping experience with us. If there is any way we can help in the future please do let us know. Kind regards, The web team.

Posted 6 years ago

Louis Copeland And Sons is rated 4.9 based on 5,035 reviews