Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,130 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“Usually shop in store in Galway where the staff are excellent. Shopping online now and very impressed that a mistake I made in ordering was picked up and rectified with a phone call.”

Helpful Report

Posted 6 years ago

Hi Eilis, Thank you for taking the time to live us a review. We're delighted we could get your order out to you and we're always happy to give our customers a quick call if it seems like an error has been made on an order. Thank you so much for your support, we really appreciate it. Wishing you all the best, The Web Team

Posted 6 years ago

“What great service from Louis Copeland, both online and in-store. My parcel arrived in double quick time, I even received a message from the courier giving me my delivery time and he was bang on time. Highly Recommend using the LC website and not buying from abroad. #Buyathome ....”

Helpful Report

Posted 6 years ago

Hi, We're delighted to hear you are happy with your purchase, and we really appreciate your support. We're always happy to hear feedback from our customers. Wishing you all the best, Take Care, The Web Team

Posted 6 years ago

“I was very happy with my new jeans but I don’t think they would have been worth the original price”

Helpful Report

Posted 6 years ago

Hi Br Gah, Thank you for your review. We're delighted to hear that you're happy with your new purchase and that you managed to nab a bargain in our sale. Thank you for your support, we really do appreciate it. Take care, The Web Team

Posted 6 years ago

“Very impressed with delivery within 2 days and love the quality of the jacket I purchased thanks Louis Regards Richard John”

Helpful Report

Posted 6 years ago

Hi Richard John, We're delighted to be able to continue offering quick deliveries. Thank you for your lovely review, we really so appreciate your support. Wishing you all the best, The Web Team

Posted 6 years ago

“Excellent service- top class quality.”

Helpful Report

Posted 6 years ago

HI Stephen, Thank you for taking the time to leave us a lovely review. We're delighted to be able to continue to deliver excellent customer service. Thank you for your support, and take care, The Web Team

Posted 6 years ago

“Excellent service, great prices and quick delivery, what more could you want? Thank you to the staff still working!”

Helpful Report

Posted 6 years ago

Hi John, Thank you for your review. I will pass on you thanks to the team here. Thank you for your purchase, we're delighted to be able to get it to you quickly. Wishing you all the best,

Posted 6 years ago

“As always excellent service.”

Helpful Report

Posted 6 years ago

Hi Martin, Delighted to hear that. Hope you are keeping well during this time. Take care and thank you for your support, The Web Team

Posted 6 years ago

“Order & delivered within a week, came in beautiful Louis Copeland box, perfect for a gift too, especially for Fathers day or a birthday. Highly recommended the services”

Helpful Report

Posted 6 years ago

HI Ciaran, Thank you for your lovely review, and for purchasing with us, we appreciate your support. Wishing you all the very best, The Web Team

Posted 6 years ago

“This was my first time buying from Louis Copeland and I was very impressed with the service. I had ordered just before government lockdown so my order was delayed when the restrictions were announced. The communication and customer service was top class. The order was a gift and came beautifully packaged. The quality of the items I bought were fantastic. The store had been recommended to be by a family member and i will highly recommend it to others. If you need to buy a gift online i would highly recommend ordering from this store”

Helpful Report

Posted 6 years ago

Hi Niamh, Thank you for your lovely review, we pride ourselves on delivering excellent customer service and are delighted to hear you were happy with your purchase. Thank you for your support we truly appreciate it. Wishing you all the best, Take care, The Web Team

Posted 6 years ago

“I ordered a navy Gant hoodie from LC, after a few days I got an email to say my money had been refunded and my order had been cancelled as the item was out of stock( a stockroom error). I then decided to pick a second choice colour which I ordered on the 21st of March.On the 14th of April I received another email to tell me that this item was also out of stock. This is not the service I have come to expect from LC. Maybe an investment in an accurate inventory system might help.”

Helpful Report

Posted 6 years ago

Hi CM, I am terribly sorry to hear that you had a bad experience shopping with us. Our apologies for any inconvenience caused, we are looking into this to find out why there were errors on our stock system and to prevent this from happening again. Again, apologies for the inconvenience caused. Kind regards, The Web Team

Posted 6 years ago

“I would like to say many thanks for putting yourself out yesterday to deliver my order. It was above and beyond what you needed to do. Also the phone call to check if I was in. The shirt looks perfect exactly the way it looked online and am delighted with it. It is for a Birthday present so many thanks again. Not sure my other review went up with one Star but that was my fault. I had not seen email saying goods were suspended due to Covdi19. We are all living under stressful times. Thanks.”

Helpful Report

Posted 6 years ago

Hello, We are sorry that we have been unable to process your order due to the lockdown we are abiding by the Govt request to protect our staff. We will be able to fulfill the order soon when the restrictions are relaxed. If you don't want to wait for your order we can refund you. Please contact webcustomerservice@louiscopeland.ie and this will be processed for you. Kind regards, The web team

Posted 6 years ago

“I know there’s a crisis, but I responded to an add, purchased some goods (which I look forward to getting) and received an email next day saying they’d be shipped when crisis is over, this should have been clear before I purchased as nobody knows how long it will last or what the impact will be - but I hope you manage through it and wish you well”

Helpful Report

Posted 6 years ago

Hi David, We are sorry that you feel mislead and that would never be our intention. We have tried to communicate what is happening and will look at other ways we can get this information across our website also. If you would like to get a refund on your purchase then please email webcustomerservice@louiscopeland.ie and we will process this for you should you not want to wait. Kind regards, The Web Team

Posted 6 years ago

“Staff were more than helpful”

Helpful Report

Posted 6 years ago

Hi Bernard, Thank you for your review, it's always lovely to get feedback like this. Thank you for your support, we truly appreciate your business. Wishing you all the best, The Web Team

Posted 6 years ago

“Always find the customer service good at LC. I haven’t gotten my item yet but I’m sure it will arrive. Your customer service is up there with the best - I buy a lot online from Boss, Patagonia, Arcteryx who would be best in class and you’re up there with those”

Helpful Report

Posted 6 years ago

HI Nick, Thank you for the lovely review, we're delighted to be able to offer excellent service to our customers. We really appreciate your support, especially during this time which is difficult for all of us. Wishing you all the best, take care, The Web Team

Posted 6 years ago

“Great experience. My shirt arrived beautifully presented. Great information about delivery times. Unfortunately it was the wrong size but returning it was simple convenient and free of charge. I’ve ordered another one!”

Helpful Report

Posted 6 years ago

Hi Seamus, Thank you for your lovely review. We're delighted you're happy with the service and delivery couriers. I'm sorry to hear that the shirt wasn't right for you, but if you need anything further please don't hesitate to contact us on 01 207 9069 or at webcustomerservice@louiscopeland.ie. Wishing you all the best, The Web Team

Posted 6 years ago

“Great service, beautifully packaged and very speedy delivery. Thank you.”

Helpful Report

Posted 6 years ago

HI Bryan, Thank you for your lovely review. We're delighted to be able to deliver what you needed. Thank you for your support and take care, The Web Team

Posted 6 years ago

“I just received my order today, don't often shop online but usually shop in your store , I am sure when we get over this crisis you will continue to serve your loyal customers in the meantime I wish everyone in louis Copelands my best wishes . Stephen O'Reilly Clondalkin”

Helpful Report

Posted 6 years ago

Hi Stephen, Thank you for your lovely review, and for your continued support. We're looking forward to the day we can re-open our stores, but in the mean time we will continue to work hard to offer excellent service online. Wishing you all the best, The Web Team

Posted 6 years ago

“Great place to buy gents clothing and hoping all the staff including David and Derrick in town and David eile in Dundrum get through these testing times and we all get back in action soon and in healthy condition! Stay Safe all!”

Helpful Report

Posted 6 years ago

Hi Darragh, Thank you for your lovely message. We're looking forward to opening our stores again once it's safe to do so, and in the mean time we're working hard to offer the same great service online at louiscopeland.com Thank you for your continued support and take care, The Web Team

Posted 6 years ago

“As always great quality products and excellent service.”

Helpful Report

Posted 6 years ago

Hi Geoff, Thank you for your review, we really appreciate your support. Wishing you all the best during this uncertain time. Take care, The Web Team

Posted 6 years ago

“It is always a pleasure to shop with Louis Copeland, either in one of their retail premises or online. They are always helpful and go out of their way to make sure that you’re happy. I regularly shop at their store in Galway and each time is better than the last.”

Helpful Report

Posted 6 years ago

Hi Eamonn, Thank you so much for your lovely review. We're delighted to hear you enjoy the service. Thank you for your continued support. Wishing you all the best, The Web Team

Posted 6 years ago

Louis Copeland And Sons is rated 4.9 based on 5,130 reviews