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Louis Copeland And Sons Reviews

4.9 Rating 5,130 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

“Excellent product, service and delivery”
Helpful Report
Posted 7 years ago
Hello, Thank you for your comments, we are glad you liked our service. Kind regards, The web team
Posted 7 years ago
“Online order, beautiful presentation, nice box etc, the order was for me but would have made a great gift due to the box and wrapping.”
Helpful Report
Posted 7 years ago
Hi, Thanks for your comments, we have invested a lot of time into our packaging, we want to make sure that it is recyclable but we are aware that some people may prefer a less is more approach so are looking into some eco packing options. Kind regards, The web team.
Posted 7 years ago
“I have been impressed by the quality of the company's own brand products, which are comparable to high-end ones. Hence I have purchased a couple of shirts to test. The eCommerce team is extremely prompt and helpful. Many thanks.”
Helpful Report
Posted 7 years ago
Hello, Thank you for your comments, the Louis Copeland brand clothing is really top quality and we hope you agree with us when you try the shirts on. Kind regards, The web team
Posted 7 years ago
“Simple process and fast delivery!!!”
Helpful Report
Posted 7 years ago
Hello, Thank you so much for the review. Kind regards, The web team
Posted 7 years ago
“Very good website - very easy to navigate ! Once I placed my order - the follow up responses were excellent- allowing me to easily track my purchase ! I don’t usually buy clothes online - but I would have no hesitation in using the online site again !”
Helpful Report
Posted 7 years ago
Hi Brendan, Thank you so much for your in-depth review. Our web team's main goal is to keep a continuous flow of communication with our customers so they are up to date with the processing of their parcel. I am delighted to hear this made the experience an easy one for you. If there is anything we can do to help in the future please do let us know. Kind regards, The web team.
Posted 7 years ago
“Quality service. Lost a few points as an item ordered turned out to be out of stock but v efficient customer service. Delivered goods were very carefully packaged and presented. Fantastic value in sale.”
Helpful Report
Posted 7 years ago
Hello, Thank you for the 5 Stars. We really are sorry about the shirt being out of stock. If you see another shirt you like on the website please do come back to us and we will be sure to look after you. Kind regards, The web team.
Posted 7 years ago
“Excellent value for money and a promt service would highly recommend this to anyone”
Helpful Report
Posted 7 years ago
Hi Ian, Thank you so much for the recommendation, I can't say how much we appreciate it. Kind regards, The web team.
Posted 7 years ago
“First time using them and very impressed. Good comma, item dispatched to Scotland quickly, well packaged with a bonus dust bag included”
Helpful Report
Posted 7 years ago
Hi Mark, Thank you for the feedback. It is great to know we made a good first impression! I Enjoy your new jacket. Kind regards, The web team.
Posted 7 years ago
“Nice and good quality items. Fast despatch.”
Helpful Report
Posted 7 years ago
Hi Adrian, Thank you for the review, we do try our best to get all orders out with next day delivery so it's great to hear you enjoyed the timely dispatch. If there is any way we can help you in the future please do let us know. Kind regards, The web team.
Posted 7 years ago
“Great service and T shirt is great quality and a good fit”
Helpful Report
Posted 7 years ago
Thank you for the 5 Stars. We are delighted to hear you like your new t-shirt. Kind Regards, The web team.
Posted 7 years ago
“Absolutely thrilled with customer service from Louie Copeland. There was a mix up with my order sale time very busy & very understandable. Personal service excellent”
Helpful Report
Posted 7 years ago
Hi Brigid, Thank you for the review, I am delighted that our customer service specialists were able to rectify the mix up with your order. I hope it did not inconvenience you too much. If there is anything we can do to help in the future please do let us know. Kind regards, The web team.
Posted 7 years ago
“We love Louis Copeland, the way the parcels arrive and packed is sooo special and exciting. The presentation is 200 % fantastic.. kudos ...xx”
Helpful Report
Posted 7 years ago
Hi Eileen, Thank you so much for your kind words. We are a luxury brand and our aim is that we convey this in all aspects of our business, packaging included! We can't wait to have the opportunity to serve you again in the future. Kind regards, The web team.
Posted 7 years ago
“I never received my delivery.”
Helpful Report
Posted 7 years ago
Hello, My apologies for the delay in receipt of your delivery. Our courier's Australian partners had been holding the delivery in their depot due to a failed attempted delivery. We have since been in contact and provided some more information on how to retrieve the parcel and I can see that it has now been collected. I do apologise for the inconvenience. If there is ever anything else we can help you with in the future please do contact us and we will endeavour to assist you in any way we can. Kind regards, The web team.
Posted 7 years ago
“excellent, efficient and speedy service. Staff willing to go the extra mile when I missed a delivery and helped me deal with DPD.”
Helpful Report
Posted 7 years ago
Hi Averil, Thank you so much for the detailed review. We are here to help and we will take any opportunity we can to make your Louis Copeland experience as smooth and effortless as possible. We hope you like the jacket and look forward to serving you again in the future. Kind regards, The web team.
Posted 7 years ago
“Super sale shop- amazing bargains and a great customer experience. I really enjoy treating myself once in a while when Louis Copeland has a sale on. I picked up a Barbour jacket reduced from 199 to 60! Staff are very helpful and engaging.”
Helpful Report
Posted 7 years ago
Hi John, Thank you so much for the 5 Stars. We all deserve to treat ourselves every now and again! Our aim during sale is for prices to drop but our service to remain the same and we are delighted to hear this was the case with you. Kind Regards, The web team.
Posted 7 years ago
Hello John, Thank you so much for the five stars. We are delighted to hear you had a pleasant shopping experience with us. If there is any way we can help in the future please do let us know. Kind regards, The web team.
Posted 7 years ago
“Shirts were really nice and great value”
Helpful Report
Posted 7 years ago
Hi John, Thank you for the review. I am delighted to hear you were happy with your Barbour shirts. We hope to have the opportunity to serve you again in the future! Kind regards, The web team.
Posted 7 years ago
“Excellent Thanks Ambrose McLOUGHLIN”
Helpful Report
Posted 7 years ago
Hi Ambrose, Thank you so much for the rating, we are delighted to hear you enjoyed your shopping experience with Louis Copeland! Kind regards, The web team.
Posted 7 years ago
“There is no greater customer experience than dealing with Louis Copeland, either online or in-store. Professional, efficient and the assurance of superior quality products.”
Helpful Report
Posted 7 years ago
Hello, Thank you for the 5 Stars. Excellent customer service is something that we strive to achieve every day and we are so glad you experienced the benefits of this. Please do let us know if there is any way we can help you in the future. Kind regards, The web team.
Posted 7 years ago
“Excellent service and top notch quality products”
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Posted 7 years ago
Hi Ashish, Thank you so much for your review of both our service and products. Your feedback is so valuable to us. Kind regards, The web team.
Posted 7 years ago
“Great shirts, delivered quickly, as always. LC’s is the first only choice for quality gentlemen’s attire. Shane D, Dublin”
Helpful Report
Posted 7 years ago
Hi Shane, Thank you for your positive feedback, we are delighted to hear that we are your first choice when it comes to menswear. We look forward to serving you in the future. Kind regards, The web team.
Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,130 reviews