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Louis Copeland And Sons Reviews

4.9 Rating 5,035 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,035 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

Excellent customer service from Aideen.
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Posted 7 years ago
Thank you for the positive review Mark, I will make sure to pass your comment on to Aideen!
Posted 7 years ago
fiona was absolutely brilliant to deal with and such a good help when i made a mistake! very happy with the customer service thanks so much
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Posted 7 years ago
Thank you so much Tara. I really do appreciate the review. I'm so glad we were able to get it sorted. Fiona
Posted 7 years ago
Very prompt customer friendly service product delivering a high quality !
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Posted 7 years ago
Thank you so much for the review Brian. I'm glad to hear you had a pleasant experience with our site!
Posted 7 years ago
Excellent in every sense. From the quality of the material, the small moderations at no extra cost, the excellent speedy delivery service, the beautiful packaging presentation, etc. All top class. In parallel, throughout the process there was regular communication to ensure I knew the exact status of my order, tracking on the shipping/delivery time frame for my order, follow on calls to verify that it was to my satisfaction, etc. This was so good that I ordered my next shirt within 24 hours of the delivery of the first one.
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Posted 7 years ago
Hello Karl, We really appreciate your kind words. It takes time to leave a comprehensive review like you have and we very much appreciate it. We will pass this on to all the website team, it makes our day when we get things just right. Thanks again and we hope to serve you again soon.
Posted 7 years ago
Easy to use website. Very well packaged when posting. Very good quality clothing. Have bought from website and in-store a few times. Well mannered and helpful staff. Would definitely recommend to anyone considering using their website or in-store shopping. A++++
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Posted 7 years ago
Hello Niamh, Thank you so much for your kind words. We will be sure to pass on your comments to management and appreciate the recommendation.
Posted 7 years ago
Fantastic service....requested a voucher...got it beautifully wrapped and in a fantastic presentation box
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Posted 7 years ago
Hi Michelle, thank you for your kind words and also for thinking of us to be a part of your gift. I hope he liked it!
Posted 7 years ago
Delivery was so fast and the presentation if the package went above and beyond. The clothing was presented in a beautiful gift box of such a high quality and even contained a hand a written note. Fantastic would definitely purchase from here again.
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Posted 7 years ago
Your feedback really is appreciated. We do try our best to deliver a luxury service and to receive such a positive review does not go unnoticed. Thank you.
Posted 7 years ago
I can’t speak more highly of the service I received. I had to return an item for a bigger size and they were so helpful. The quality and care that is put into online purchases is 10/10.
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Posted 7 years ago
Hi Noreen, we were more than delighted to help you with your exchange. Thank you so much for your kind comments.
Posted 7 years ago
Excellent prompt service and follow up.
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Posted 7 years ago
Thanks for the review Brian. Have a lovely day!
Posted 7 years ago
Excellent service as usual but I did not realise the excessive amount of packaging that would be involved in picking up a pair of swim trunks. I will drop the box and bag back to you for re-use when next passing. We have been on a waste minimisation project in this house for many years past. Thanks. Tony
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Posted 7 years ago
Hi Tony, Thanks for your review. We understand your comments, all the packaging is recyclable but it is a fine line between protecting the clothing in transport and creating waste. We will look at options available to us for a greener alternative which we could maybe offer as checkout option to people.
Posted 7 years ago
Very easy and pleasant shopping experience.I ordered online and was notified when ready for collection. Painless
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Posted 7 years ago
Thank you for your feedback. It really is appreciated.
Posted 7 years ago
Excellent service, very fast and convenient returns processing.
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Posted 7 years ago
Thank you your kind review. I'm so glad you had such a pleasant experience with our site.
Posted 7 years ago
First-class experience , very good international shipping with tracking
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Posted 7 years ago
Hi James, Thanks very much for leaving the review. Have a great day.
Posted 7 years ago
Excellent service,great quality clothing first class packaging.
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Posted 7 years ago
Hello Gerard, Thank you for leaving a review, much appreciated. We are glad you liked our service.
Posted 7 years ago
Easy to navigate web site.Good range of products.Very efficient service and easy to follow returns instructions. On the basis of first impressions I liked the swiftness of delivery,impressive quality packaging ,the personal touch with hand written compliment slip and follow up phone call and eMail and no hassle returns policy.Keep up the good work and faultless service.Perfection personified.
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Posted 7 years ago
Hi Garry, Thanks a million for taking the time to write such a wonderful comment. The team really appreciate it and it makes everything we do in the background worthwhile. We hope to look after you again soon.
Posted 7 years ago
Excellent customer services. They did not have my clothes in stock but offered me a substantial discount on another product. This was not necessary or expected but much appreciated. Product arrived on time and very well presented, even got a follow up email if I was happy. I’ll be shopping again.
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Posted 7 years ago
Hi Frank, thank you for your review. We really do apologise for the initial stock out that occurred with your order but I am so glad we were able to reach a resolution you were happy with. We look forward to shopping with you soon!!
Posted 7 years ago
First class product First class service
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Posted 7 years ago
Hi Nick, Thanks for review. We are glad you think so.
Posted 7 years ago
Excellent customer service. Lovely shirt. Well made and super fit.
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Posted 7 years ago
Hello Tom, We are super happy you love the shirt. Glad we could meet your expectations. We hope to serve you again soon.
Posted 7 years ago
The complete professional service as always.
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Posted 7 years ago
Hello Philip, Thank you for your order. We are glad that you feel that way and thanks for taking the time to review us.
Posted 7 years ago
Excellent service. Lovely presentation
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Posted 7 years ago
Thank you Mary, we are very glad to hear you are happy with our service.
Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,035 reviews