Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,130 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“Prompt service and great quality very impressed.”

Helpful Report

Posted 7 years ago

Hi John, Thank you for your kind review, customer feedback is very important to us so thank you. Kind regards, The web team.

Posted 7 years ago

Hi John, Thank you so much for the feedback, we are delighted to hear we impressed you! Kind regards, The web team.

Posted 7 years ago

“I haven’t yet received my purchase ... I’m not sure what the misunderstanding was. I gave a delivery address, so was very confused when nothing arrived. When I made contact, I discovered that it was “for collection in Wicklow St.” I live in Cork!”

Helpful Report

Posted 7 years ago

Hi Kevin, My apologies for the delay in the receipt of your purchase. Your order was marked for collection in Wicklow St and was thus not sent out to you by post. I understand this was not your intention and once this was made aware to us we used our next day delivery service to get the parcel out to you as soon as we could. I do apologise for any inconvenience caused and we hope that this experience has not put you off shopping with us again. Kind regards, The web team.

Posted 7 years ago

“Excellent selection of clothing. I live in California and several times I have purchased clothing from Louis Copeland & Sons that is not available in local stores. The packages arrive by mail in about a week in great packaging.”

Helpful Report

Posted 7 years ago

Hi Steven, Thank you for the review, It is so good to hear that our deliveries are received well even from across the pond. Please do let us know if there is ever anything we can help you with in the future. Kind regards, The web team.

Posted 7 years ago

“Excellent service, Delivery within 48 hours of order”

Helpful Report

Posted 7 years ago

Hello, Thank you for your review of our service. We are glad to hear your Louis Copeland delivery was received in a timely manner. Kind regards, The web team.

Posted 7 years ago

“This was my first time without any bother wit an order.Prompt efficient and expertly packed. Yes would recommend highly.”

Helpful Report

Posted 7 years ago

Hi John, Thank you for the five stars and your recommendation of our service. Kind regards, The web team.

Posted 7 years ago

“Fantastic online sale prices on top end labels. Great customer service and I was kept up to date with the status of my order. Genuine sale prices and the presentation is superb. Hassle free collection from Dundrum where the staff are so helpful. A Louis Copeland purchase is a real treat and I always leave the shop smiling.”

Helpful Report

Posted 7 years ago

Hi John, Thank you for your comprehensive review of our website. I'm so glad to hear of your pleasant experience with both our online and in store sales teams. Our aim is that every individual that enters a Louis Copeland store leaves smiling and we are delighted to hear this was true in your case. We look forward to serving you in the future. Kind regards, The web team.

Posted 7 years ago

“Faultless service Excellent customer care”

Helpful Report

Posted 7 years ago

Thank you for the 5 Stars. They really are appreciated. Kind regards, The web team.

Posted 7 years ago

“Excellent service from the online team particularly Craig who went above and beyond. The shirts I purchased are perfect and a great fit”

Helpful Report

Posted 7 years ago

Thanks a mill for the 5 Stars William. We are delighted to hear you are happy with your shirts. Please do let us know if there is ever anything else we can do to help. Kind regards, The web team.

Posted 7 years ago

“excellent service. even reduced leg leg the from 32 to 27.Saved my wife a job. Quality trousers with rolls Royce finish. Will definitively buy again”

Helpful Report

Posted 7 years ago

Hi Colin, Thank you so much for the 5 Stars. We offer free alterations to all our customers so please do avail of it whenever you need. Kind regards, The web team.

Posted 7 years ago

“Very easy to search for exactly what I am looking for. So nice when we receive Louis Copeland delivery.”

Helpful Report

Posted 7 years ago

Thank you so much for the review. We are so glad to hear you enjoy receiving your Louis Copeland deliveries. Kind regards, The web team.

Posted 7 years ago

“Service was incredible .sorry I cant remember the lads name who dealt with me but he is a credit to your on line shop. Nothing was to difficult for him and he alone represents all Louis Copeland stands for. Also could not believe delivery service. Just found my new was to shop on line for my husbandb.Kindest Regards val Molloy”

Helpful Report

Posted 7 years ago

Hi Val, Thank you so much for the review. I expect it might have been our e-commerce manager Chris who was assisting you with your order. He will really appreciate your kind feedback, it is always appreciated. We look forward to having the opportunity to serve you again in the future! Kindest regards, The web team.

Posted 7 years ago

“Got a gift card for my birthday so waited until the sale to get the best value for money. I was interested in new casual shoes. Went to the Pembroke Street branch and was met by a very indifferent staff member who pointed to where the shoes were and that was as far as he was willing to go it seemed. Went to the Wicklow St branch then to be met by very helpful staff however they had very little stock in what I wanted and suggested I try the Dundrum branch. Hardly a convenient alternative given I live North of the Liffey. The gift card was fast becoming an albatross around my neck. I found a pair I liked on the website but there’s no way to use a physical gift card. I used the online help chat facility and was given a phone number to ring to convert the voucher into an e-wallet. After a couple of attempts to get through, that took another 10 minutes to sort with lots of questions asked of me. Eventually got the shoes but the combination of events has put me off shopping there ever again.”

Helpful Report

Posted 7 years ago

Hello, We are sorry you felt you had an indifferent experience in our Pembroke store, we will mention that to them, your overall experience does sound very frustrating for you, having to be told that there is more stock in another store that you cannot easily get to for items that may be of interest. At all times we always try to do our best for our customers which is why we offer a manual way to redeem a gift card for the website should the customer wish to use it online as we do not yet have the functionality automatically. We hope that you might try us again someday and that the overall experience will be better for you. Kind regards, The web team.

Posted 7 years ago

“Always excellent quality and good service.”

Helpful Report

Posted 7 years ago

Hi Charles, Thank you for the positive review, we look forward to serving you in the future. Kind regards, The web team.

Posted 7 years ago

“Excellent selection of clothes and accessories. Free delivery and returns allows confidence in buying. Great customer support. Recommended”

Helpful Report

Posted 7 years ago

Hi Robin, Thank you for the kind review of both our products and our service, we really do appreciate your feedback. Kind regards, The web team

Posted 7 years ago

“Great experience and really simple experience from browsing to delivery. And beautifully presented too so absolutely ideal if it was for a present.”

Helpful Report

Posted 7 years ago

Hello, Thank you so much for the 5 Stars. We have put a lot of effort into making the Louis Copeland experience as seamless as possible so it is great to know you enjoyed it. If there is ever anything we can do for you in the future, please do let us know. We are here to help. Kind regards, The web team.

Posted 7 years ago

“I bought a really nice shirt at a great price in the sale. I had it delivered to the Wicklow Street shop, where it arrived promptly, I got a courtesy call to tell me it had arrived, and the staff were very friendly and helpful when I collected it. A great service!”

Helpful Report

Posted 7 years ago

Hi David, Thank you for your comprehensive review. I'm so glad your experience with Louis Copeland was pleasant both in store and online. We look forward to hopefully serving you in the future! Kind regards, The web team.

Posted 7 years ago

“Always happy with handling and prompt deliveries of orders”

Helpful Report

Posted 7 years ago

Hi Des, Thank you so much for the review. We do try to deliver our orders in a timely manner so your positive feedback really is appreciated. Kind regards, The web team.

Posted 7 years ago

“Top quality products with first class customer service. Always a pleasure to deal with. Great savings to be made during a sale also.”

Helpful Report

Posted 7 years ago

Hi Nicholas, Thank you for your positive feedback, we really do appreciate your kind words about our customer service. Kind regards, The web team.

Posted 7 years ago

“I've ordered items online several times and I've never been disappointed. Top quality products, great customer service and super fast delivery. I can't recommend highly enough.”

Helpful Report

Posted 7 years ago

Hello Keith, Thank you for the 5 Star Rating. You are a valued customer and we look forward to serving you again in the future. Kind regards, The web team.

Posted 7 years ago

“Ordered a shirt. It was dispatched on same day and delivery was super fast. Next day delivery to Finland is not what you usually get when you order something from another country. Shirt came with luxurious box and receipt was inside beautiful Envelope. I don't know how they could have done better with my order.”

Helpful Report

Posted 7 years ago

Hello, Thank you for your comprehensive review. Our choice of courier was something we spent a long time thinking about so we are so glad to hear how efficient and positive your experience was. Kind regards, The web team.

Posted 7 years ago

Louis Copeland And Sons is rated 4.9 based on 5,130 reviews