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Louis Copeland And Sons Reviews

4.9 Rating 5,130 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

“The suits looked very bad on the models. All the jackets looked creased and badly pulled too one side. It put me off straight away. Why did they all have only the top button closed.”
Helpful Report
Posted 6 years ago
Hi Maurice, Thank you for your feedback. We will mention this to our stylist and see if there is anything we need to change to improve the images. Wishing you all the best, The Web Team
Posted 6 years ago
“I have to say that as an avid buyer on line, the service provided by Louis Copeland and staff was the best I have experienced. Top class in every aspect, value as per usual , efficiency , update on delivery and class in every way. Will definitely deal again”
Helpful Report
Posted 6 years ago
Hi Ray, Thank you for your lovely review. We work hard to offer the best customer service possible, so it's lovely to hear your feedback. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Very helpful staff even through this difficult time they were fantastic with delivery and in no quibble returns policy I would highly recommend this shop”
Helpful Report
Posted 6 years ago
Hi, Thank you for your lovely review. We're delighted to hear that you are happy with your purchase. We want to make sure our customers are happy with their purchase and are happy to exchange or refund items. Wishing you all the best, The Web Team
Posted 6 years ago
“Always Amazing !”
Helpful Report
Posted 6 years ago
Hi thomas, Thank you for the fantastic review, it's very much appreciated. Also, thank you for choosing to purchase with us. Wishing you all the best, take care, The Web Team
Posted 6 years ago
“Excellent customer service and reliability. Very impressed 👍”
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Posted 6 years ago
Hi James, Thank you for your lovely review, it's always lovely to hear from happy customers. Thank you for choosing to purchase with us, we really do appreciate your business. Wishing you all the best, The Web Team
Posted 6 years ago
“All my husbands birthday presents arrived before his Birthday so thank you”
Helpful Report
Posted 6 years ago
Hi Patricia, That's great news, delighted to hear that. Thank for your purchasing with us, we really appreciate your business. We hope your husband had a lovely birthday. Take care, The Web Team
Posted 6 years ago
“Very good quality polo shirts perfect size as described. Beautiful packaging, quick delivery and such a personal touch with the handwritten thank you note. Impressed”
Helpful Report
Posted 6 years ago
Hi Ivars, Thank you for your lovely review. We're delighted to hear you are happy with your purchase. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best,Take care, The Web Team
Posted 6 years ago
“I like Louis Copeland Web Site and offerings. Easy to deal with and prompt if I had to send something back. I placed an order last Thursday and it has been dispatched but I haven't received it yet and its a week later. Regards Conor”
Helpful Report
Posted 6 years ago
Hi Conor, Thank you for your review. I'm sorry to hear your parcel was delayed, I believe it has been delivered now. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Excellent service!”
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Posted 6 years ago
Hi Lorna, Thank you for your review. We pride ourselves on offering the best customer service possible. We're delighted to hear that you're happy with your experience shopping with us. Thank you for your purchase, we really appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Top quality product and well presented on delivery”
Helpful Report
Posted 6 years ago
Hi Matthew, Thank you for your lovely review, we're delighted to hear that you were happy with your purchase. Thank you for your purchase, we really appreciate your business. Wishing you all the best, The Web Team
Posted 6 years ago
“Very happy with prompt delivery, choices Available and pricing. Would be helpful to have suggested combinations of complementary items to those chosen”
Helpful Report
Posted 6 years ago
HI Hugh, Thank you for your lovely review. We're delighted to hear that you had a good shopping experience with us. We appreciate your feedback on complimentary garments, this is something we would love to achieve, but for the moment we're still working on it. Thank you for choosing the shop with us, we really appreciate it. Wishing you all the best, The Web Team
Posted 6 years ago
“Excellent service,product and prices. The packaging is 1st class and the personalised receipts are a lovely touch. Will definitely be shopping again with Louis Copeland”
Helpful Report
Posted 6 years ago
Hi Jason, Thank you for your lovely review, and for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web team
Posted 6 years ago
“Very quick and safe delivery of silk wool scarf I ordered. I don’t normally buy clothes over the internet (you really need to see and feel the fabric and choose the precise color) but when you can’t go to the shop this service is a good substitute. Scarf is of good quality and is worth the discounted price.”
Helpful Report
Posted 6 years ago
HI Noel, Thank you for the lovely review. We're delighted to hear that you are happy with your purchase. If there's anything further we can help you with please let us know. Thank you for your business, we really appreciate your support. Take care, The Web Team
Posted 6 years ago
“Thanks Aran, great service! very easy to deal with over phone and on-line, Great sale and high quality goods, overall great value! Tks, Conor.”
Helpful Report
Posted 6 years ago
Hi Conor, Thank you for taking the time to leave us such a nice review. We're delighted Aaron could help you over the phone, if there's anything further you need, you know where to find us. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Great service. Bought a paid of Magnanni trainers which arrived really quickly, especially considering the current circumstances. After this experience I spoke with Dave about the sizing of their polos and he was really helpful and had some other good suggestions. Bought two polos which arrived quickly and really nicely packaged.”
Helpful Report
Posted 6 years ago
Hi John, Thank you for taking the time to write such a lovely review. We pride ourselves on offering excellent customer service so we're delighted Dave was able to assist you with sizes and suggestions. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Quality Clothing and A Good Service.”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review and for choosing to purchase with us. If there is anything we could have done differently to achieve a 5th star, please let us know, you can reach us at webcustomerservice@louiscopeland.ie. Thank you for your business, we really appreciate it. Wishing you all the best, The Web Team
Posted 6 years ago
“I have to use several superlatives to describe my recent online shopping experience with Louis Copeland. I placed my order on last Saturday which was immediately acknowledged. I got a delivery notification on Monday and my order (of 2 pairs of exquisite trousers) arrived first thing on Tuesday. In fact the service was the same as being in one of your shops with the obvious apocalyptic difference brought on my Covid 19!! Thank you, Brendan, Terenure, Dublin”
Helpful Report
Posted 6 years ago
Hi Brendan, Thank you for taking the time to write such a lovely review. It's always lovely to hear from our customers. We pride ourselves on offering excellent customer service and we're delighted to hear your comparison with the same service as in our stores. Thank you for your business, we really appreciate your support. Wishing you all the best, Take care, The Web team
Posted 6 years ago
“Arrived quickly and efficiently”
Helpful Report
Posted 6 years ago
Hi, That's great to hear, and thank you for taking the time to give us an excellent review. We truly appreciate your support. Wishing you all the best, The Web Team
Posted 6 years ago
“Everything excellent, just one thing. The trousers are to small and I am looking to return for a bigger size.. No phone number to organise that.”
Helpful Report
Posted 6 years ago
Hi Anthony, Thank you for the lovely review, we really appreciate your business. I'm sorry to hear the the trousers aren't right for you. Our phone number is on our homepage, you can reach us on 01 2079069 or email us at webcustomerservice@louiscopeland.ie and we'll be happy to arrange an exchange for you. If you have any further queries, please don't hesitate to get in touch. Wishing you all the best, take care, The Web Team
Posted 6 years ago
“Prompt delivery service and good follow up to check everything was satisfactory”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. It's always great to hear feedback from our customers and we're delighted to hear that you were happy with the service. Wishing you all the best, The Web Team
Posted 6 years ago
Louis Copeland And Sons is rated 4.9 based on 5,130 reviews