Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,918 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Louis Copeland And Sons 5 star review on 19th December 2025

Martin Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick and safe delivery of silk wool scarf I ordered. I don’t normally buy clothes over the internet (you really need to see and feel the fabric and choose the precise color) but when you can’t go to the shop this service is a good substitute. Scarf is of good quality and is worth the discounted price.”

Helpful Report

Posted 5 years ago

HI Noel, Thank you for the lovely review. We're delighted to hear that you are happy with your purchase. If there's anything further we can help you with please let us know. Thank you for your business, we really appreciate your support. Take care, The Web Team

Posted 5 years ago

“Thanks Aran, great service! very easy to deal with over phone and on-line, Great sale and high quality goods, overall great value! Tks, Conor.”

Helpful Report

Posted 5 years ago

Hi Conor, Thank you for taking the time to leave us such a nice review. We're delighted Aaron could help you over the phone, if there's anything further you need, you know where to find us. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web Team

Posted 5 years ago

“Great service. Bought a paid of Magnanni trainers which arrived really quickly, especially considering the current circumstances. After this experience I spoke with Dave about the sizing of their polos and he was really helpful and had some other good suggestions. Bought two polos which arrived quickly and really nicely packaged.”

Helpful Report

Posted 5 years ago

Hi John, Thank you for taking the time to write such a lovely review. We pride ourselves on offering excellent customer service so we're delighted Dave was able to assist you with sizes and suggestions. Thank you for choosing to purchase with us, we really appreciate your support. Wishing you all the best, The Web Team

Posted 5 years ago

“Quality Clothing and A Good Service.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review and for choosing to purchase with us. If there is anything we could have done differently to achieve a 5th star, please let us know, you can reach us at webcustomerservice@louiscopeland.ie. Thank you for your business, we really appreciate it. Wishing you all the best, The Web Team

Posted 5 years ago

“I have to use several superlatives to describe my recent online shopping experience with Louis Copeland. I placed my order on last Saturday which was immediately acknowledged. I got a delivery notification on Monday and my order (of 2 pairs of exquisite trousers) arrived first thing on Tuesday. In fact the service was the same as being in one of your shops with the obvious apocalyptic difference brought on my Covid 19!! Thank you, Brendan, Terenure, Dublin”

Helpful Report

Posted 5 years ago

Hi Brendan, Thank you for taking the time to write such a lovely review. It's always lovely to hear from our customers. We pride ourselves on offering excellent customer service and we're delighted to hear your comparison with the same service as in our stores. Thank you for your business, we really appreciate your support. Wishing you all the best, Take care, The Web team

Posted 5 years ago

“Arrived quickly and efficiently”

Helpful Report

Posted 5 years ago

Hi, That's great to hear, and thank you for taking the time to give us an excellent review. We truly appreciate your support. Wishing you all the best, The Web Team

Posted 5 years ago

“Everything excellent, just one thing. The trousers are to small and I am looking to return for a bigger size.. No phone number to organise that.”

Helpful Report

Posted 5 years ago

Hi Anthony, Thank you for the lovely review, we really appreciate your business. I'm sorry to hear the the trousers aren't right for you. Our phone number is on our homepage, you can reach us on 01 2079069 or email us at webcustomerservice@louiscopeland.ie and we'll be happy to arrange an exchange for you. If you have any further queries, please don't hesitate to get in touch. Wishing you all the best, take care, The Web Team

Posted 5 years ago

“Prompt delivery service and good follow up to check everything was satisfactory”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. It's always great to hear feedback from our customers and we're delighted to hear that you were happy with the service. Wishing you all the best, The Web Team

Posted 5 years ago

“Usually shop in store in Galway where the staff are excellent. Shopping online now and very impressed that a mistake I made in ordering was picked up and rectified with a phone call.”

Helpful Report

Posted 5 years ago

Hi Eilis, Thank you for taking the time to live us a review. We're delighted we could get your order out to you and we're always happy to give our customers a quick call if it seems like an error has been made on an order. Thank you so much for your support, we really appreciate it. Wishing you all the best, The Web Team

Posted 5 years ago

“What great service from Louis Copeland, both online and in-store. My parcel arrived in double quick time, I even received a message from the courier giving me my delivery time and he was bang on time. Highly Recommend using the LC website and not buying from abroad. #Buyathome ....”

Helpful Report

Posted 5 years ago

Hi, We're delighted to hear you are happy with your purchase, and we really appreciate your support. We're always happy to hear feedback from our customers. Wishing you all the best, Take Care, The Web Team

Posted 5 years ago

“I was very happy with my new jeans but I don’t think they would have been worth the original price”

Helpful Report

Posted 5 years ago

Hi Br Gah, Thank you for your review. We're delighted to hear that you're happy with your new purchase and that you managed to nab a bargain in our sale. Thank you for your support, we really do appreciate it. Take care, The Web Team

Posted 5 years ago

“Very impressed with delivery within 2 days and love the quality of the jacket I purchased thanks Louis Regards Richard John”

Helpful Report

Posted 5 years ago

Hi Richard John, We're delighted to be able to continue offering quick deliveries. Thank you for your lovely review, we really so appreciate your support. Wishing you all the best, The Web Team

Posted 5 years ago

“Excellent service- top class quality.”

Helpful Report

Posted 5 years ago

HI Stephen, Thank you for taking the time to leave us a lovely review. We're delighted to be able to continue to deliver excellent customer service. Thank you for your support, and take care, The Web Team

Posted 5 years ago

“Excellent service, great prices and quick delivery, what more could you want? Thank you to the staff still working!”

Helpful Report

Posted 5 years ago

Hi John, Thank you for your review. I will pass on you thanks to the team here. Thank you for your purchase, we're delighted to be able to get it to you quickly. Wishing you all the best,

Posted 5 years ago

“As always excellent service.”

Helpful Report

Posted 5 years ago

Hi Martin, Delighted to hear that. Hope you are keeping well during this time. Take care and thank you for your support, The Web Team

Posted 5 years ago

“Order & delivered within a week, came in beautiful Louis Copeland box, perfect for a gift too, especially for Fathers day or a birthday. Highly recommended the services”

Helpful Report

Posted 5 years ago

HI Ciaran, Thank you for your lovely review, and for purchasing with us, we appreciate your support. Wishing you all the very best, The Web Team

Posted 5 years ago

“This was my first time buying from Louis Copeland and I was very impressed with the service. I had ordered just before government lockdown so my order was delayed when the restrictions were announced. The communication and customer service was top class. The order was a gift and came beautifully packaged. The quality of the items I bought were fantastic. The store had been recommended to be by a family member and i will highly recommend it to others. If you need to buy a gift online i would highly recommend ordering from this store”

Helpful Report

Posted 5 years ago

Hi Niamh, Thank you for your lovely review, we pride ourselves on delivering excellent customer service and are delighted to hear you were happy with your purchase. Thank you for your support we truly appreciate it. Wishing you all the best, Take care, The Web Team

Posted 5 years ago

“I ordered a navy Gant hoodie from LC, after a few days I got an email to say my money had been refunded and my order had been cancelled as the item was out of stock( a stockroom error). I then decided to pick a second choice colour which I ordered on the 21st of March.On the 14th of April I received another email to tell me that this item was also out of stock. This is not the service I have come to expect from LC. Maybe an investment in an accurate inventory system might help.”

Helpful Report

Posted 5 years ago

Hi CM, I am terribly sorry to hear that you had a bad experience shopping with us. Our apologies for any inconvenience caused, we are looking into this to find out why there were errors on our stock system and to prevent this from happening again. Again, apologies for the inconvenience caused. Kind regards, The Web Team

Posted 5 years ago

“I would like to say many thanks for putting yourself out yesterday to deliver my order. It was above and beyond what you needed to do. Also the phone call to check if I was in. The shirt looks perfect exactly the way it looked online and am delighted with it. It is for a Birthday present so many thanks again. Not sure my other review went up with one Star but that was my fault. I had not seen email saying goods were suspended due to Covdi19. We are all living under stressful times. Thanks.”

Helpful Report

Posted 5 years ago

Hello, We are sorry that we have been unable to process your order due to the lockdown we are abiding by the Govt request to protect our staff. We will be able to fulfill the order soon when the restrictions are relaxed. If you don't want to wait for your order we can refund you. Please contact webcustomerservice@louiscopeland.ie and this will be processed for you. Kind regards, The web team

Posted 5 years ago

“I know there’s a crisis, but I responded to an add, purchased some goods (which I look forward to getting) and received an email next day saying they’d be shipped when crisis is over, this should have been clear before I purchased as nobody knows how long it will last or what the impact will be - but I hope you manage through it and wish you well”

Helpful Report

Posted 5 years ago

Hi David, We are sorry that you feel mislead and that would never be our intention. We have tried to communicate what is happening and will look at other ways we can get this information across our website also. If you would like to get a refund on your purchase then please email webcustomerservice@louiscopeland.ie and we will process this for you should you not want to wait. Kind regards, The Web Team

Posted 5 years ago

Louis Copeland And Sons is rated 4.9 based on 4,918 reviews