Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,418 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice shoes just didn't fit, I have returned them but not had confirmation yet, if you can help. Thanks”

Helpful Report

Posted 7 years ago

“Ordered slippers which came the next day so was very impressed”

Helpful Report

Posted 7 years ago

“Very disappointed in their response to my complaint. I bought a pair of Trino leather sandals size 7. They were delivered in super fast time and fitted perfectly ... so I ordered a pair of their Martina patent sandals, same size, but they were too small. I sent an email explaining and saying I would be happy for another pair of Trino sandals to replace them but they replied immediately saying I would have to pay to return them. I emailed again saying they are not as described and I should not have to pay for returning them (£3) but they have not been so quick in replying to that one. It's now 3 days since my email and I'm still waiting!! Not impressed. I'll buy Trino sandals again but won't buy any of their other range of sandals as I can't rely on the size being accurate.”

Helpful Report

Posted 7 years ago

“Beautifully made shoes - unfortunately too narrow and pointed for a normal foot and are quite painful to walk in. Please make them slightly wider and if you could put cushioning under the ball of the foot this would be bliss! I would gladly pay for shoes that are comfortable but also fashionable...”

Helpful Report

Posted 7 years ago

“Nice shoes not wide enough for me so sent them back.”

Helpful Report

Posted 7 years ago

“Bought the shoes and matching bag for a wedding, wore them most of the day, with no blisters or rubbing, extremely happy with my purchase”

Helpful Report

Posted 7 years ago

“I love these sandals even though the left one is a bit loose. Brought them in the sale at Debenham’s on took them back because the left one was loose, then paid full price from you because I like them that much only to find the same fault was a bit gutted but hey ho.”

Helpful Report

Posted 7 years ago

“shoes very comfortable but they squeak when you are walking”

Helpful Report

Posted 7 years ago

“First class quality, classy and very stylish. Always a great buy. Never been disappointed .”

Helpful Report

Posted 7 years ago

“Beautiful shoe, fitted well, comfortable height to wear all day to a wedding.”

Helpful Report

Posted 7 years ago

“I love the shoes! Sadly , they didn’t suit my feet. They arrived the next day after ordering. I got an email to say my returns had been received .”

Helpful Report

Posted 7 years ago

“Stylish and colourful. Somewhat narrow and became uncomfortable as the day went on. Not for the wide foot. Lovely heel height, allowing me to walk without being tentative.”

Helpful Report

Posted 7 years ago

“Still haven't received these shoes any chance you could check it out for me. Tks noreen. Wednesday morning have just received these shoes by courier thank you”

Helpful Report

Posted 7 years ago

“Absolutely delighted, the value was excellent. Couldn't have chosen better”

Helpful Report

Posted 7 years ago

“I love the trainers I bought. The colour was slightly different in reality but that's the trouble with photos on the internet. Having said that, they are a very unusual colour and so soft, I will really enjoy wearing them. Lotus shoes are fantastic, I have ordered many pairs direct and only had to return one pair. Their quality and pricing is first class”

Helpful Report

Posted 7 years ago

“Excellent fit and beautiful style for me at 55.”

Helpful Report

Posted 7 years ago

“I have bought several pairs of shoes and 3 of them are the most comfortable shoes I’ve ever bought”

Helpful Report

Posted 7 years ago

“Comfy sandals.”

Helpful Report

Posted 7 years ago

“Shoes arrived ahead of delivery date and were as described. Very comfortable, true size and good price.”

Helpful Report

Posted 7 years ago

“Pleased with sandals when I received the correct size.”

Helpful Report

Posted 7 years ago

Lotus Shoes is rated 4.5 based on 4,418 reviews