Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,791 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Lotus Boots, especially the range, such as ankle, mid calf etc. I am only 5ft so the mid calf boots are great for me. All the boots i have purchased over the years have been excellent value for money and so comfortable. Especially great if you buy in the sale. I still have my first pair which i bought 8 years ago, give them a polish every now and then and they still look like new. Would definitely recommend Lotus.”

Helpful Report

Posted 8 years ago

“For me the styles are perfect,l purchased some boots fabulous colours, very. Classy,l wish you would do more wider fit.”

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Posted 8 years ago

“I have worn Lotus boots for years and they have always been very durable and comfortable. I was very disappointed with my latest purchase of 2 pairs of ankle boots. One pair fitted perfectly as expected but I could barely fit my feet in to the second pair. I loved the boots but couldn’t even walk in them as they were so tight. To order 2 pairs of boots as a size 6 but find one was more like a size 5 was very disappointing and on top of that I had to pay to return the boots. Not happy.”

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Posted 8 years ago

“Small size 3 usually unavailable in shops most of the time”

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Posted 8 years ago

“Boots arrived (2pairs) loved them, but one was a bit too tight around calves. Had to return them which cost me another £7 . Would be really good if returns were free.”

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Posted 8 years ago

“Boots arrived promptly but on trying them on the zip popped open so had to return for a refund”

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Posted 8 years ago

“These boots are like slippers they are just so warm and comfortable and easy to walk in”

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Posted 8 years ago

“They fit well and beautiful”

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Posted 8 years ago

“Excellent quality and excellent delivery time”

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Posted 8 years ago

“Lotus boots are the most comfy I have ever had I bought navy ones wore them all day & night to Glasgow no sore feet next day so I also bought them in black love them look good 2”

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Posted 8 years ago

“Boots arrived really quickly, were beautifully packaged and presented. Great job!”

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Posted 8 years ago

“Fab shoes, excellent fit, well priced in the sale.”

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Posted 8 years ago

“A good quality comfortable boot.”

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Posted 8 years ago

“Very nice shoes but my feet seem yo have changed. I seem to be between sizes so have returned them. Posted on 3nd Jan”

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Posted 8 years ago

“The ankle boots were a perfect fit and went well with the outfit.”

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Posted 8 years ago

“Good quality for value. I would buy again”

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Posted 8 years ago

“Been wearing Lotus boots for several years now, either bought online or when BHS was trading. Bought two replacement pairs this year, the same size as I usually buy, to find they are much smaller and narrower than before and no good at all, returned the same day. Why change the sizes to such an extent they no longer fit - I gather this has been an issue for many previous customers”

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Posted 8 years ago

“Quick delivery and just as comfy and stylish as my old pair!”

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Posted 8 years ago

“I've been buying Lotus ankle boots for years, previously from dear old BHS. I needed to replace a pair and chose a very similar pair online at Lotus. Sadly, the model has changed, making the boot narrower, so they had to be returned. It's hard to find comfy but stylish wide fitting footwear, so back to the drawing board. Bring back the wider fit please Lotus.”

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Posted 8 years ago

“The boots were great . Fitted well and amazing colour. Only fault the shoe box was badly damaged in the post.”

Helpful Report

Posted 8 years ago

Lotus Shoes is rated 4.5 based on 4,791 reviews