Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,720 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 pairs of blue shoes for choice. There was a an issue with the delivery (by the delivery company NOT Lotus) Upon phoning the helpline of Lotus to let them know my delivery was not delivered as indicated in the dispatch notice, they were excellent in their service and resolved the issue immediately. I loved both pairs of shoes but I could only keep one pair. The tracking and subsequent acknowledgement of receipt of my returned order was very prompt as was my refund which followed shortly after. To sum up: Image of shoes were accurately pictured online. Ordering good. Service excellent. Refund prompt and last but not least, communication from start to finish - excellent!”

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Posted 6 years ago

“Lovely shoes. I bought these for my wedding. Very elegant and the crystals are beautiful.”

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Posted 6 years ago

“Stylish, sparkly and extremely modern shoes. I love them !!”

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Posted 6 years ago

“Beautiful shoes and handbag”

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Posted 6 years ago

“Very pleased with the boots! The delivery was fast and efficient. Overall I would rate the service from order to delivery as 9 out of 10”

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Posted 6 years ago

“Perfect colour & fit”

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Posted 6 years ago

“Absolutely delighted with my 2 pairs of shoe boots. Delivery quick,communication spot on”

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Posted 6 years ago

“Smart comfortable sandals the best feature being the adjustable strap across the foot.”

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Posted 6 years ago

“The shoes arrived quickly and where the exact colour however they where too big and I had to return them”

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Posted 6 years ago

“Lovely shoes very pleased”

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Posted 6 years ago

“Lovely elegant shoes ,thanks for the excellent delivery”

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Posted 6 years ago

“Excellent quality and service. Looking forward to shopping again soon.always reliable.”

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Posted 6 years ago

“Very pleased with my pewter coloured bag, matches my shoes perfectly. Good and efficient service.”

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Posted 6 years ago

“Excellent service was fully informed of order tracking shoes arrived the next day very happy with the shoes”

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Posted 6 years ago

“Lovely shoes and excellent service with quick delivery”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Bought these boots the button bit fell off after only a couple of wears, complained and asked if they would send a further button for me to glue on and never heard anything back, poor quality and poor customer service wouldn't bother again.”

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Posted 6 years ago

“Lovely sandals and very fast delivery.”

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Posted 6 years ago

“A lovely and comfortable pair of slippers. Been shopping around for a long time and these by far the best at this price range.”

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Posted 6 years ago

“I have several pairs of lotus shoes they are so classy and so comfortable especially for weddings when your on your feet dancing etc .”

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Posted 6 years ago

Lotus Shoes is rated 4.5 based on 4,720 reviews