Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,783 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I was looking for, good fit and comfy. Worth the money.”

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Posted 1 year ago

“Excellent quality grey boots as usual from Lotus. A good fit and so comfortable.”

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Posted 1 year ago

“Love the new boots I bought recently, they’re so comfortable.”

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Posted 1 year ago

“Absolutely love these shoe boots. This is a replacement pair. I wear them every day for work, they look amazing with my smart suits. I get so many compliments on how classy they are.”

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Posted 1 year ago

“Arrived really quickly and lovely boots”

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Posted 1 year ago

“Bought a pair of ladies boots form this outfit. They looked lovely in the picture. Arrived about 2 weeks later. Didn’t look anything like the picture. The tongue had Spod Kids stamped on them! They were also a very small 5. I complained and asked for my money back. After discussions the offered me 20% as it would have also cost me to return. However, my grand daughter didn’t like them so I tried to sell them on vinted for £18.00. I did sell them, but the person who bought them is now returning them to me. She also sent me loads of unwanted abuse! That’s being dealt with. But I wanted to mention that she also thought they were counterfeit boxed in Lotus shoe boxes. Buyer beware!”

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Posted 1 year ago

“👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 1 year ago

“Lovely pair of shoes and matching bag. I think they are one of the comfiest pair of heels I have worn.”

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Posted 1 year ago

“Have always loved Lotus shoes as they usually fit so well without the need to 'beak' them in. These boots are a little on the tight side, but I shall persevere!”

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Posted 1 year ago

“Good serevice and shoes”

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Posted 1 year ago

“Very pleased with my good sturdy ankle boots. Delivered promptly, well packed, no hassle. Only niggle was that the little metal bit at the top of the zip (that you hold to open/close zip) was stuck at an angle on one of the boots. But with a bit of patience and jiggling with it I managed to free it into the right place.”

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Posted 1 year ago

“I want my money back! this people take my money, you thieves 😤😤😤”

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Posted 1 year ago

“Love the style of your shoes and boots. I have recently sent for 4 pairs of boots and unfortunatly none of them were a perfect fit. I am an older customer and finding it difficult to sorce a pair of boots that are fashionable and a good fit. I have asked you to email me when a pair if boots are in stock. This will be my fifth pair I've ordered from you. Size 5 are too tight and size 6 are too long, ideally a half size would be the solution. Look forward to a response to my comments JC Price.”

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Posted 1 year ago

“I loved the boots, sadly they broke on the first wear. It was only minor but I returned incase more was to break in the future. For some reason I only got a partial refund until queried (then they were quick to resolve) so watch out for that as the amount wasn't even just postage. Sadly won't be ordering again.”

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Posted 1 year ago

“Stylish and very comfortable”

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Posted 1 year ago

“Beautiful shoes but unfortunately they were too " sparkly" to go with my long evening dress which had diamanté woven in it. I also ordered the accompanying handbag, but really need a plain shoe and bag otherwise I looked like a Christmas tree! I have returned the goods, sorry.”

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Posted 1 year ago

“these sandals look ideal but can not comment too much as they are a christmas present, delivery and presentation of goods brilliant”

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Posted 1 year ago

“I was disappointed with the Cambridge loafer shoes as they were far too tight all round. I’m a true size 6 but these were far too small. That said, the style and quality was lovely.”

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Posted 1 year ago

“I have been a customer for years. This is my “go-to” company for shoes and boots. I look for them in shops and if they are not there, I go on-line. Perfect fit every time and great customer service. Thank you Lotus.”

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Posted 1 year ago

“Lovely shoes far too narrow had to return. It's a pity there's no wide fit”

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Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,783 reviews