Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,703 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything about lotus , from ordering to receiving perfect .”

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Posted 5 years ago

“Excellent quality and fit, finally found the shoes been searching for!”

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Posted 5 years ago

“Not only are the shoes absolutely fantastic the website and customer services is one of the best and most efficient around. Love this site.”

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Posted 5 years ago

“Good quality, stylish boots and affordable priced. Wrong size sent but luckily they did fit.”

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Posted 5 years ago

“Ordered shoe boots in a size 6, fit perfectly, heel size just right for me. Delivery service very efficient. 10/10”

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Posted 5 years ago

“Sorry to say your web site proved impossible to use and frustrated me after trying to make a purchase at least 7 0r 8 times. It was the "I am not a robot" part that kept rejecting my input. Eventually I gave up and telephoned the help line who said I couldn't make a purchase over the phone but he would try and open an account for me from his end. After a few tries he finally succeeded or so I thought only to find that when I clicked on pay it came up that my order had been accepted and would be delivered to quite the wrong address! I then had to make yet another phone call to get this corrected! So all in all my experience was not exactly a happy on.”

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Posted 5 years ago

“FAB boots....but not good on me....unfortunately! Delivery was very speedy....as was the refund! GREAT communication from this company! I WILL buy again...with every confidence that I will receive a good quality product and excellent customer care!”

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Posted 5 years ago

“Great service and choice, Lotus is the only company I would buy shoes from the Internet”

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Posted 5 years ago

“Lovely bag, and superb service! Such quick delivery.”

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Posted 5 years ago

“Usually I avoid heels but these are so comfortable and easy to wear. It’s so lovely to feel feminine”

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Posted 5 years ago

“Very pleased with the service and love my boots - the third pair I've had as I love them so much!”

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Posted 5 years ago

“I am very pleased with my Celeste knee high boots and the service from Lotus Shoes. A simple and straight forward ordering procedure, very quick delivery and beautiful boots. A very happy customer, thank you.”

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Posted 5 years ago

“Purchased boots for walking dog, less than 5minutes of walking across grass my feet were soaked despite spraying waterproof product on them, seems to come in where toe part of boot meets sole, waste of money”

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Posted 5 years ago

“Always buy lotus shoes. Good fit and comfortable. Reasonable price”

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Posted 5 years ago

“Only shoes I buy that are comfortable from the second I put them on. Love lotus shoes.”

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Posted 5 years ago

“Boots are excellent quality and super comfortable. Delivery was problem free, was a bit concerned when I found out that Hermes was the courier . Easy ordering process.”

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Posted 5 years ago

“Absolutely love my boots, arrived very quickly, and such good quality, an perfect fit.”

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Posted 5 years ago

“Slippers are good value for money and a good range of styles. Sent boxed, which is a nice extra touch when giving as a gift. Next-day delivery was only the cost of other companies' standard delivery. Pleased all round with service, would recommend Lotus Shoes.”

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Posted 5 years ago

“Comfortable, stylish boots and a feminine shape that will go well with my skinny fit trousers for work. Really pleased with my purchase.”

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Posted 5 years ago

“I was very disappointed with the delivery. The box was very damaged and crushed. The shoes were lovely but they could of been damaged due to the care during delivery.”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 4,703 reviews