Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,792 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a lovely navy blue suede clutch bag which I am very happy with!”

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Posted 8 years ago

“Lovely shoes, had a few pair now, just concerning as every invoice that comes with them it has double the price on which for a OAP is worrying, when I called to enquirie why this happens I’m told it’s a printing error. But this has been happening since 2006.”

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Posted 8 years ago

“Love them. Gorgeous colour and so comfy. And to get them half price was fantastic!”

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Posted 8 years ago

“Elegant and well made”

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Posted 9 years ago

“The shoes were stylish and comfortable trainer type shoes but the heels were worn through to holes in only 3 months. This is the second time this has happened. After the first time I vowed not to buy Lotus again however I did. Sadly no matter how stylish your shoes are I won't buy a 3rd time.”

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Posted 9 years ago

“Very comfortable and stylish.”

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Posted 9 years ago

“Size good very comfortable and soft leather”

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Posted 9 years ago

“Lovely shoes and very comfortable to wear”

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Posted 9 years ago

“After having a foot injury I have not been able to wear heels for a while but I needed to finish off a wedding outfit with nice shoes and purchased Harper sandals in Pewter. I wore them throughout the celebrations they were very comfortable and complemented my outfit perfectly I will be taking them with me on a forthcoming cruise. I would recommend for a special occasion.”

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Posted 9 years ago

“I bought the shoes on line to go with an outfit for my parents diamond wedding. I have bought Lotus boots, size 8's for years & they are great, so thought the shoes would be the same size & also be a great fit. Unfortunately they were tight, so not very comfortable. I only wore them for a family lunch & afternoon, but by the end the rubber heels had fallen off, only the metal screw bit remains! I was extremely disappointed by the fit & quality, not what I expected from lotus! I won't be buying any more shoes, I've learnt my lesson!”

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Posted 9 years ago

“I had previously bought some shoes from Lotus (Naturalizer brand) and they were so comfortable I decided to buy another pair but they were no longer showing on the website as they were old stock. I emailed the Lotus customer service team who promptly advised that they still had the shoes in stock and, even better - they were half price! I was so delighted I purchased numerous pairs as the shoes are perfect for both work and 'going out' !! Customer service is second to none - I even received the order two days after my first email and free postage. Thank you Lotus - one very happy customer :-)”

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Posted 9 years ago

“I ordered a pair of Vezalli patent knee high boots in size 7 (my usual size). When they arrived they were much too big on the foot (but fine on the calf etc), so (after speaking to a member of Lotus customer service staff) I ordered a size 6. These fitted well on the foot but were way too tight of the calf and too short (About a inch shorter in the leg than the size 7!) so these were no good either. I've had to return both pairs at a total of £22 because Lotus don't enable free returns to Collect+ etc or refund the cost of postage. On the plus side, they did arrive very quickly on both occasions.”

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Posted 9 years ago

“I was just so pleased to find a pair of shoes which fitted as soon as I put them on , I broke a toe on my one foot which has set bent , even finding sandals are a problem. I bought the rust colour from Debenhams , i wanted the blue , which I then found unavailable so I had to order the brown on line instead .”

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Posted 9 years ago

“The shoes are rarely comfy and look great. But I've only had them 3 weeks and the bottom of the heel is starting to come away. They may last for years, but it's not a good sight. I'll keep you informed”

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Posted 9 years ago

“I like the style. It is exactly what I was looking for. Would have preferred if they had been leather, but I think good value for the money paid.”

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Posted 9 years ago

“I love my everything about my shoes, style, comfort, colour and price”

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Posted 9 years ago

“Excellent customer service. Wrong colour delivered so I emailed and within the hour I had a call back. I decided to keep the wrong colour also because they were so comfortable and perfect for work.p and p deduted from new order. So simple but many companies get it so wrong. Not this one though!!!”

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Posted 9 years ago

“Good selection of shoes”

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Posted 9 years ago

“Good quality stylish pair of leather ankle boots. However sizing is an issue. They seemed quite narrow and definitely smaller than an 8 because of the fur lining.”

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Posted 9 years ago

“Great shoes, stylish and so very comfortable.”

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Posted 9 years ago

Lotus Shoes is rated 4.5 based on 4,792 reviews