Lords Sewing Reviews

5.0 Rating 10,852 Reviews
100 %
of reviewers recommend Lords Sewing
5.0
Based on 10,852 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lords Sewing Reviews
Visit Website

Phone:

01254 389171

Email:

info@lordsewing.co.uk

Location:

Oswaldtwistle Mills, Colliers Street,
Oswaldtwistle
BB5 3DE

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You get superb service from Lords sewing, everything needed for our Brother Embroidery needs, so wish I lived nearer, have always had quick delivery, couldn't leave a thank you on the website, don't know why other than I'm not very pc literate. Thank you Lords Sewing.
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Posted 6 years ago
Very helpful and prompt delivery.
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Posted 6 years ago
Lords Sewing didn't make me happy, just merely provided the products I needed ... that's it !!!
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Posted 6 years ago
Thread arrived in a timely manner, was a bit disappointed as it was a lighter grey than the one I needed. However, page did advise that colour may vary so was aware this might be the case. Thank you.
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Posted 6 years ago
Not so happy. Was told I could not order from the UK. Not sure I understand why, but thats the way it goes. Thank you.
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Posted 6 years ago
It was very easy to order from Lords and the website was user friendly. I was pleased they had PayPal which is a factor that encouraged me to buy from as it is so easy. Delivery was timely even though my order was placed over the holiday period and the communication was good by confirming my order was received etc. I shall certainly order from Lords in the future.
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Posted 6 years ago
I am happy that lords stock original Brother parts
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Posted 6 years ago
Delighted with the service
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Posted 6 years ago
Lords Sewing is ace at sending orders out promptly ... though not so good with filling them (at least in my 2 cases). With the first order, they neglected to add an item. I called them abt it; once realized, they happily sent it with another order I had placed. The third order, they did not have two items that I was counting on and only found out abt that when I called abt the omitted item in the first order ... I informed them of the importance, as those items were for a client and put my trust in them to match colours close to the ones I wanted ... and was sent a duplicate item instead of a different colour ... I wasn't happy abt it as another colour would have been more useful ... cest la vie :(
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Posted 6 years ago
Customer Service was Great the only minus was that one of my items wasn't in stock and I would have had to wait for my order , instead they did ring me and ask if I would like them to find a very near match , I told them this was OK and I received my order next day , Will certainly use them again
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Posted 6 years ago
"Great products Brilliant customer service, what more could we ask for thank you Christine Parkin
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Posted 6 years ago
I am pleased with the tutorial sent on USB but I was under the impression from the website that I'd received both a CD in a nice case and the USB. Lessons on the Dream Machine are great and the step by step instructions are easy to understand. Price on this tutorial was also reasonable. Just wish I also got the CD as shown in the picture.
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Posted 6 years ago
Hello Pamela and thank you for your order. If you take a look again at the product you ordered - Tutorial for the Upgrade Kit 1 - it is just a USB product. Perhaps you also looked at the first tutorial we made on DVD when you were ordering and have since mixed them up? Anyway, the other DVD tutorial is still available and in a DVD case with disk. We're pleased that you liked the content :) - regards, Keith.
Posted 6 years ago
orders quick return very helpful first class company to dral with.
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Posted 6 years ago
Had all the notions for Brother Innovis which can be hard to find.
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Posted 6 years ago
Easy to navigate website. Clear prices and descriptions, low price delivery and fast shipping.
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Posted 6 years ago
Fantastic service
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Posted 6 years ago
Not yet tried
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Posted 6 years ago
I ran out of Floriana thread to complete a quilt so reordered more which they had in stock and I received within 2 days. Great no hassle service. Thanks
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Posted 6 years ago
I found shopping at Lords, very clear and simple, and was very happy with the threads, that I'd ordered.
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Posted 6 years ago
Speedy delivery and good product. THere should be a facility to use a group discount card. I buy a lot of product and would order more on line if this was available.
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Posted 6 years ago
Lords Sewing is rated 5.0 based on 10,852 reviews