Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,235 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, that was fast! My planter arrived so fast, packaging was superb and the planter itself really, really nice!”

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Posted 5 years ago

“Beautiful products, exactly as described and delivered within a couple of days of ordering.”

Lillian Daph 5 star review on 27th August 2020

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Posted 5 years ago

“Thanks for being so helpful and just sounding like you care.That might sound strange but It feels as though you would go a long way to meet the satisfaction of your customers and with a very friendly service. Your efforts to make sure my order arrived quickly for me didn't go unnoticed so thank you. Alex :)”

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Posted 5 years ago

“First time ordering from Lillian Daph and what a lovely shop it is! Really quick delivery of my floor lamp base and lamp shade, customer service response is excellent! Always keeping you updated and very quick to help/respond to messages. Excellent service and wouldn’t hesitate to order from them again! Beautiful Products- so happy with my purchase! x”

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Posted 5 years ago

“Super quick delivery and beautiful pieces.”

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Posted 5 years ago

“Such a beautiful item, amazing communication. Will definitely be shopping again. Many thanks”

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Posted 5 years ago

“Love this on line store and can't wait to actually go into the shop on my next trip to Saltburn. I have had 4 buddha head planters now in total, and so needless to say I love them. Quick delivery, fabulously packed and superb goods. Thanks Guys xx”

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Posted 5 years ago

“Easy to order! Great products!!”

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Posted 5 years ago

“Great communication and happy to discuss orders with customers.”

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Posted 5 years ago

“So glad the mugs came back into stock, my daughter wanted them for her birthday to go with her newly decorated kitchen and was upset when they were unavailable. They arrived really quickly and were well packed. The mugs are lovely, I know she will be love them.”

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Posted 5 years ago

“I haven't been to the actual shop, but the website is lovely and the delivery was super fast! Well done :)”

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Posted 5 years ago

“Really impressed with the service and the beautiful range of items to choose from. Our order was sent impressively quickly and arrived the next day. Amazing. Will definitely order again.”

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Posted 5 years ago

“Bought baby gifts and mother loved them. Speedy delivery, excellent communication”

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Posted 5 years ago

“Ordered some little plant pots. Really cute, great price and super fast delivery. Thank you LD!”

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Posted 5 years ago

“Excellent communication and service. The quality of the vase I purchased for my granddaughter was also excellent (lolita) . Prompt service and well packaged I'm very impressed .”

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Posted 5 years ago

“First of all the service was fantastic, Craig was very responsive when i has asked about stock. When the delivery arrived, one of our items was chipped. Immediately we were sent a new one. We love our new dining set. Thank you”

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Posted 5 years ago

“The team went to extra effort to ensure we received our package for our holiday by redirecting it to our holiday home!”

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Posted 5 years ago

“Excellent customer service (communicating when a product would be back in stock) very impressed and would highly recommend!”

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Posted 5 years ago

“I made an online purchase on 1st August and it finally arrived on 12th August after they posted the 3rd product, the first 2 had the wrong address on!!! Craig at their Customer Service department was prompt and helped resolve my issue. However their attention lack of to detail would have eliminated the problem in the first instance.”

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Posted 5 years ago

Hi there, I'm so sorry you encountered issues with your order. However, I'm happy that your order was resolved by Craig. Sometimes things can get a little hectic here at LD as we are only a small team and an independent business, particularly this year with various Lockdowns and Restrictions. We do strive to do our best to give you the best service we can. If there is anything else you'd like to discuss with us we'd be happy to help you at sales@lilliandaph.co.uk Thanks again, Jasmine Team LD x

Posted 5 years ago

“Lovely vase. Quick delivery. Good service thank you.”

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Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,235 reviews