Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.91

4.9 Rating 2,002 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, personal service. Product arrived brilliantly packaged (with no plastic in sight) and in pristine condition. Wonderful company!”

Helpful Report

Posted 5 years ago

Hi Kirsty, Thank you so much for a great review. I'm glad your new teapot arrived safely. We try our best not to use any plastic packaging although sometimes a little bubble wrap is needed on fragile items. Hope to see you again soon. Thanks again. Stay safe. Craig

Posted 5 years ago

“Impeccable service from a fantastic lifestyle store There is always something new and interesting either in store or online... many thanks”

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Posted 5 years ago

Hi Phil, Thank you so much for a great review, they mean so much that you have taken the time to leave us one. I hope your new lights look great, I'm sure they do. Hope to see you again soon when the doors are back open. Stay safe, Christina x

Posted 5 years ago

“I’m loving seeing your posts on Instagram and spending time at home means I have time to think about what I can change. Thank you for continuing to make us smile with the lovely goods we’ve had delivered Well done x”

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Posted 5 years ago

Hi Carol, Thank You so much for a fantastic review and such kind words! They mean so much. Im glad you love your new faux's :) . It has made me want to re-decorate the full house. hopefully see you again soon when the doors are back open. Stay safe, Christina x

Posted 5 years ago

“Fabulous service and lovely pieces delivered swiftly.Thank you”

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Posted 5 years ago

Hi Heidi, Thank you so much for the great review, they mean so much that you have taken the time to leave us one :) . Hope to see you again soon. Stay safe. Christina x

Posted 5 years ago

“Ordered Sunday and despite COVID-19 it still arrived Tuesday. Brilliant product and super service!”

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Posted 5 years ago

“Before I received this email, we were going to write to you anyway because we were so impressed with your service. We were so delighted with the incredibly rapid delivery in spite of Covid-19 (we are in the process of redesigning a few of our rooms and every other supplier we’ve used so far is suffering with delays), and your lovely handwritten note, that we went online and read your story. We loved it, and what you are trying to achieve. You have a great business run by clearly passionate, hard-working, talented people, and we’re chuffed we found you. My mother is an interior designer and we’ve told her about you too. Hopefully we’ll be using you for many more rooms in future and we will continue to spread the word. Thanks so much again and take care, Ben and Emily”

Helpful Report

Posted 5 years ago

Hi Ben Wow, thank you so much for your kind words. It really means the world, not only during this difficult time, but always, to know that what we are working hard to achieve is not going unnoticed. We're chuffed you found us too and thank you so much for the recommendation to your mother, we love to work with other creatives! Thank you again, reviews like these make it all worth while and have certainly uplifted yet another working day in lockdown!

Posted 5 years ago

“I’m missing visiting your beautiful shop In Saltburn. Nonetheless, the online service was excellent.”

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Posted 5 years ago

Thank you for continuing to support us through all of this- we hope to see you soon :)

Posted 5 years ago

“Thank you so much for the amazing service, such beautiful coffee cups delivered next day, packaged up so well! So much love for this company doing so well even during this pandemic. I had never heard of them before now but will definitely be coming back for more purchases now I know about them! ❤️”

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Posted 5 years ago

Hi Charlotte Thank you so much for the lovely words. We're pleased you love your coffee cups and also that you found us too! Stay safe x

Posted 5 years ago

“Fantastic quality bamboo spoons, once again amazing customer service from the team!”

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Posted 5 years ago

“Absolutely wonderful service, fast dispatch and delivery even in the midst of the Covid-19 pandemic. Would definitely use again!”

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Posted 5 years ago

Hi Rachel Thank you so much, we're pleased your'e happy with our service and look forward to having you shop with us again Stay safe x

Posted 5 years ago

“lovely flowers came the next day xx thankyou”

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Posted 5 years ago

Thank you for taking the time to leave us a wonderful review Tracey, it means the world to us! Stay safe x

Posted 5 years ago

“Excellent service, very quick delivery even in these difficult times and I am extremely happy with my many purchases. My particular favourites are the picture frames.”

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Posted 5 years ago

Hi Joanne Thank you for your lovely words and your support, it means the world to us - no more than ever. Stay safe! x

Posted 5 years ago

“Hello I love all of my order ! Planning my next ! Beautiful products enjoy ing using them a lot. Thank you for the very fast delivery cannot praise enough!”

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Posted 5 years ago

Hi Claire We're glad you love your items and that your'e getting lots of pleasure out of them- that's what it's all about! :) Stay safe x

Posted 5 years ago

“Excellent service. Shoes were delivered so quickly and the quality of them are amazing. Will definitely use these again as their products are beautiful”

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Posted 5 years ago

Hi Erika We're thrilled you love your new shoes, thank you for choosing to shop with us it means the world! Stay safe x

Posted 5 years ago

“Gorgeous products. Excellent service. Can’t wait to visit when you reopen.”

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Posted 5 years ago

Thank you for taking the time to leave a lovely review, we look forward to having you! Stay safe x

Posted 5 years ago

“Thank you for the item (it was a replacement for one my partner broke). Lucky for us it arrived quickly (in 2 days) and I’m am very happy with the item & your service. Hope to use you again. Stay safe.”

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Posted 5 years ago

Hi Helen Thank you for taking the time to leave us a great review, we're pleased you love your items! Hopefully there'll be no more breakages! Stay safe x

Posted 5 years ago

“Beautiful products and amazing customer service, can’t fault this little company. One of a kind lovey home accessories that really make you enjoy coming home. Thank you. Would 100% recommend this company to anyone.”

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Posted 5 years ago

Hi Rebecca Wow, thank you for your such kind words! As a small independent business reviews like this mean everything. We're glad to heard you get lots of pleasure from your LD purchases :) Stay safe x

Posted 5 years ago

“Really happy with our recent purchases. Great service from the team at Lillian Daph.”

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Posted 5 years ago

Hi Sam Thank you for your continued support, it means the world. Stay safe! x

Posted 5 years ago

“Lovely website great service”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, our little business thrives on word of mouth so thank you!

Posted 5 years ago

“Items arrived early and communication was really good at all times.”

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Posted 5 years ago

Hi Paula Thank you for taking the time to leave us a great review! Stay safe x

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,002 reviews