Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,760 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,760 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and as always lovely products to choose from. I did an online purchase which I collected a couple of days later without a hitch. Another very satisfied customer. Thanks LD. 😊”

Lillian Daph 5 star review on 20th January 2021

Helpful Report

Posted 4 years ago

Hi Asha, Thank you so much for taking the time to leave a review and for the great photo! What a fantastic way to brighten up your space with a little greenery, we love to see how our customers style our LD products in their own unique ways. Thanks again. Jasmine, Team LD x

Posted 4 years ago

“Great customer service and communication from the Lillian Daph team, the products I bought are also lovely but it's the service that stands out.”

Helpful Report

Posted 4 years ago

Hi there, This such a lovely review, thank you! If there's one thing we always aim for here at LD is to provide excellent customer service, so to hear that you not only love our products but experienced great customer service is fantastic. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Fantastic personal service. Quick, easy and friendly. Cool store. Cool people.”

Helpful Report

Posted 4 years ago

Hi Abi, Thank you so much for taking the time to leave us a review. Its so great to hear from our customers online, I'm so glad you feel you've received a personal and friendly service, exactly what we strive for at LD! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Easy site to use, excellent delivery & loved our products. Just can't wait to get back to both of the shops”

Helpful Report

Posted 4 years ago

Hi Lynne, Thank you so much for taking the time to leave a review. It's great to hear from our local customers online too! So glad to hear you were happy with your purchase and we can't wait to welcome everyone back to the store when the time is right! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Great service, always get prompt replies and they are very helpful. Best shopping experience I’ve had both in store and online. Plus love their selection of items to purchase. I have many in my home and people always comment on them. 5 stars”

Helpful Report

Posted 4 years ago

Hi Amanda, Thank you so much for taking the time to leave such a lovely review! Its great to hear from our in store customers online as well! I'm so glad you've had the pleasure of shopping with us both in store and online and have loved it as well as our selection of products. We hope to see you again soon. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Beautiful glasses arrived quickly and well packaged. My only suggestion is that something saying they are from lilliandaph would have been lovely so the recipient could see where the gift is from Will be shopping here again”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for your lovely review and suggestion. I'm so glad you loved the glasses, the amber collection are truly beautiful! We do have an option at the checkout for you to add note for those times when you are sending a gift or you can always contact us via email if you have a particular request for your order! We'd love to see you again soon! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Beautiful gifts!”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave us a review! It's great to hear you love our site for gifts, something which we've really loved diving into even more this last year. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“First class service beautiful soft furnishings,”

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Posted 4 years ago

Hi June, Thank you so much for taking the time to leave us a review. I'm so glad you love our range of textiles, the mohair throws are a personal favourite of mine - lovely and cosy for this time of year as well as super stylish! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Lovely site with some lovely products on it”

Helpful Report

Posted 4 years ago

Hi Hayley, Thank you for taking the time to leave a review. I'm so glad you love our carefully curated selection of products! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Fab clock, with a great delivery”

Helpful Report

Posted 4 years ago

Hi Matt, Thank you so much for taking the time to leave a review. The marble wall clock is a personal favourite for being stylish, sleek and practical! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“My auntie loved her gift I ordered from Lillian Daph for her birthday.”

Lillian Daph 5 star review on 13th January 2021

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review and thank you for the great photo! We love to see how our customers style our products and it looks like you made a great choice with the gift for your aunty! Best wishes, Jasmine, Team LD x

Posted 4 years ago

“Beautiful shop! If you want something different and unique this is the shop. Excellent customer service.”

Helpful Report

Posted 4 years ago

Hi Jay, Thank you so much for taking the time to leave us a review. Its great to hear from our customers online and I'm so pleased you've been satisfied with not only our unique curation of products but also our customer service! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Beautiful decorations very well packaged”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for taking the time to leave us a review. Its great to hear that you love our carefully curated selection of products as much as we do. Thanks again! Jasmine, Team LD x

Posted 4 years ago

“My item was well packaged and arrived in good time.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave us a review. I'm pleased to hear you were satisfied with the delivery of your product. We always try to strike the right balance at LD of well packaged for protecting the product as well as sustainable for protecting the planet! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“This was my first time of ordering from LD. I purchased 3 of the large hinari baubles and was more than satisfied with the items when they arrived. So pleased in that I will be purchasing another 3 pleasure shopping with you LD x”

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Posted 4 years ago

Hi Lisa, Thank you so much for taking the time to leave a review. I'm glad to hear you loved the Hinari baubles for Christmas time. Hope to see you again soon. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“They care about their customers and are attentive. I love your selection!”

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Posted 4 years ago

Hi Ronit, Thank you so much for the lovely review, we really appreciate it! I'm glad to hear you love our range of carefully curated products. Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Very helpful, excellent communication, prompt delivery and lovely mugs. Thank you.”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review. I'm glad to hear you had a great experience shopping with us. The Nordic Sea mugs are one of our bestsellers so I'm glad you love them too! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Great delivery service and customer service”

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Posted 4 years ago

Hi Alison, Thank you so much for taking the time to leave a review. I'm delighted to hear you experienced the great customer service and delivery we strive for here at LD! I hope you love the new side table. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Absolutely love my coffee side table . Arrived within a couple of days despite placing my order in the middle of the Christmas break. Was kept informed about the progress of my order throughout. Would highly recommend, and will definitely return!”

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Posted 4 years ago

Hi Kate, I'm so glad you love your new brass side table! Thank you so much for taking the time to leave us a review and we'd love to see you again soon! Thanks again! Jasmine, Team LD x

Posted 4 years ago

“Lovely product”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave a review. The Isabella candle holder is a personal favourite, I love the colours and finish! Hope to see you again soon. Best Wishes, Jasmine, Team LD x

Posted 4 years ago

Lillian Daph is rated 4.9 based on 1,760 reviews