Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,419 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shop with friendly staff and great culture!”

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Posted 5 months ago

“Great store and great customer service”

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Posted 6 months ago

“Excellent delivery and service, packaged well and arrived very quickly. Thank you!”

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Posted 6 months ago

“Excellent delivery and service, packaged well and arrived very quickly. Thank you!”

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Posted 6 months ago

“I received my order very promptly, with all of my questions via email for my furniture answered perfectly. I’m so happy with my piece and it looks gorgeous in my space!”

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Posted 6 months ago

“Jjeiwjnkeeneb”

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Posted 6 months ago

“y”

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Posted 6 months ago

“I can't get hold of anyone to return an item”

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Posted 6 months ago

“Cushon covers were darker colour Than what you showed wernt expecting that.”

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Posted 6 months ago

Hi Shirley, I hope you are well. Im sorry to hear that the cushions weren't quite the colour you were expecting. We take all of our own high res images so try super hard to show the true colour of our products especially cushions and throws etc. I can see you ordered the fara range which is a velvet material so can appear darker and lighter on certain angles and depending which way the velvet is brushed. We are always happy to send over extra images in different light levels before ordering if you would like any alternatives in the future. Best Wishes, Craig

Posted 6 months ago

“LillianDaph's Customer service is unmatched! A lovely staff member even filmed the cushion in different lighting to make sure i could choose the perfect shade! The quality of my vivaraise cushion was gorgeous! Exactly what I wanted and great shipping to NI , we love to see it!!”

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Posted 6 months ago

“Excellent service.”

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Posted 6 months ago

“Very pleased with my order. Great communication and quick delivery. Nice folks to buy from 🙂”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Always a joy to visit the shop and cafe. Warm friendly welcome. I love the fact that it feels more than a place of work to the staff but more that they seem to be having fun and enjoy each others company. Oh! Not forgetting the items for sale, inspiring.”

Lillian Daph 5 star review on 4th April 2026

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Posted 6 months ago

“Fabulous shop with so much great choice and the customer service is always spot on. A real pleasure to shop locally and to shop here”

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Posted 6 months ago

“I ordered a stool for my dressing table and it arrived within 2 days of me ordering it. It is stunning and looks exactly like the pictures.”

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Posted 6 months ago

“Love this shop and their vibe The staff are really friendly and helpful There is always a good choice of products in a varying price range You can see a huge effort is made into making the shop look fresh and new on a weekly basis Definitely recommend”

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Posted 6 months ago

“Very good”

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Posted 6 months ago

“A shop filled with wondrous things and staff who provide exceptional customer service. Special thanks to Dawn, who went the extra mile to ensure that we were pleased with our purchases.”

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Posted 6 months ago

“Very good teapots we already have the larger one stays hot”

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Posted 6 months ago

Lillian Daph is rated 4.9 based on 2,419 reviews