Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,163 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 2,163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for correcting the discount code problem very promptly. 15% off.”

Helpful Report

Posted 2 months ago

Hi Andrea. Apologies that it didn't work on your order. It was an error on our side which I have now fixed. We will sort the difference out with a refund for you. :). Best wishes Craig

Posted 2 months ago

“I was unsure about which colour of Vivaraise throw would match. I sent a message via Live Chat which was promptly answered along with photo. I ordered 3 of the throws which I received in N.Ireland 2 days later. I love the throws which are a perfect match. Excellent customer service & beautiful throws. I will definitely be ordering again. Would definitely recommend. 5 star service. A very happy customer”

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Posted 2 months ago

“This store has the best products for a beautiful home. The staff are just gorgeous and make it a pleasure to visit too. I've bought pieces that I will keep forever(this is what I tell the OH at least) The cafe also deserves a mention as it is just delicious ❤️”

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Posted 2 months ago

“Beautiful tables. Fast delivery. Excellent customer service from Craig.”

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Posted 2 months ago

“Excellent customer service”

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Posted 2 months ago

Hi Jenny. You are able to use the lamp as it does just need the adapter clicking over the top of the eu moulded plug. If you are able to check if an adapter was included within the outer box. If not I can have one sent tomorrow for you. Apologies that we didn't put it on for you but we feel it's best not to risk damaging the packaging the lamp comes in with it being so fragile. I will email you personally too just to make you aware of this. Best wishes Craig

Posted 2 months ago

“I would have given 5 but I still haven't received my goods which is a DHL issue rather than Lillian Daph's. My parcel should have been delivered to a service point on 31st but it was apparently delayed and I've had no update.”

Helpful Report

Posted 2 months ago

“As described, prompt delivery.”

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Posted 2 months ago

“Great customer service, lovely products which arrived really swiftly”

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Posted 2 months ago

“Gorgeous store, lots of lovely gifts and home treasures to be found.”

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Posted 2 months ago

“I’ve recently discovered your gorgeous shop. I’ll definitely be shopping with you again. You sell beautiful products.”

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Posted 2 months ago

“Excellent customer service. Would definitely recommend”

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Posted 2 months ago

“Great online shop with beautiful home decor. Goods are delivered swiftly.”

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Posted 2 months ago

“Beautiful little jewellery boxes for our granddaughters . They are just as they looked on the photos. Thank you x”

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Posted 2 months ago

“Lovely experience ordering from Lillian Daph for the first time! Was majorly influenced to purchase the viral wine coaster, after seeing it on TikTok, and I’m so in love! The perfect gift for a new homeowner (or just for yourself!). Amazing online service too, with super quick delivery. Can’t wait to see what else comes into store! Thank you 🥰”

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Posted 2 months ago

“The best interiors store I've ever been to. Every time my family comes to visit us they ask to go. Staff are fantastic and always so helpful and Christina's eye for interiors is second to none. Been shopping here since the store opened and each purchase has made me so happy. 10/10”

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Posted 2 months ago

“Always a treat to spend time in this beautiful shop! The staff are so helpful and friendly : the store is stocked with an eclectic mix of goods. I dare you to leave without buying ! Buying online is easy and efficient too.”

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Posted 2 months ago

“Fabulous shop with gorgeous gifts. Highly recommend a visit Lovely staff and a great cafe with vegan cake options.”

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Posted 2 months ago

“Exceptional customer service”

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Posted 2 months ago

“Absolutely love the porcelain acorn , and so will my daughter as it’s a little surprise gift for Christmas”

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Posted 2 months ago

“Love the Santa Sleigh! Bought one for my sister a couple of days ago but love it so much I’m keeping it, so just purchased a second one. Lovely shop!”

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Posted 2 months ago

Lillian Daph is rated 4.9 based on 2,163 reviews