Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.91

4.9 Rating 1,991 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order.”

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Posted 5 months ago

“Wonderful product and excellent service”

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Posted 5 months ago

“Love the store. I loved all my purchases. Staff super friendly. Ps treat yourself to an amazing coffee”

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Posted 5 months ago

“LOVELY CUSHIONS WANT TO ORDER 2 MORE UICK DELIVERY FROM ORDERING THANK YOU SO MUCH”

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Posted 5 months ago

“Couldn't believe how quickly my cushions turned up. Thank you so much!”

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Posted 5 months ago

“Beautifully decorated store and lovely merchandise! Fantastic cafe too :)”

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Posted 5 months ago

“Hoping the product matches expectations!”

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Posted 5 months ago

“Great service! The item I ordered was no longer in stock with the manufacturer. Craig contacted me and offered a resolution (other colours) and handled everything. They were also kind enough to send me updates about my order. Highly recommend :)”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“Lovely quirky shop”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“First purchase from this company and their delivery provider DHL has just pulled the "we tried to deliver to you today" nonsense - they didn't, I have an intercom which let's me know when someone tries my door. I hope this isn't a bad sign re receiving my product.”

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Posted 5 months ago

Hi Gerry, Thank you for taking the time to reach out. I am so sorry that this has happened, obviously this is a little out of our hands but I will reach out to DHL now who will hopefully get in touch with the driver. I can see from the tracking image that they have taken a picture of your main entrance door. They are saying that a calling card has been left which will either explain that they will try again tomorrow or it may have been taken to a collection point. Apologies again, Team LD

Posted 5 months ago

“I don’t have my tea pot yet, still waiting for it to arrive….”

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Posted 6 months ago

Hi Cindy. I'm sorry to hear that your teapot hasn't arrived yet. These invitation emails are automatically sent when we fulfill an order and with the majority of our orders being in the uk people would have received the order before receiving this email asking you to review. I can see your order was placed as a pre order and with your delivery address being in the United States unfortunately delivery does take a few days rather than next day which we ship here in the UK. Hopefully you will receive your order soon as it was dispatched late this week. Best wishes Team LD

Posted 6 months ago

“Very easy to shop”

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Posted 6 months ago

“NOT the easiest order to make”

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Posted 6 months ago

Hi, Thank you for taking to time to leave us a review. I'm sorry to hear that you found our site difficult to place an order. Was it anything in particular that was causing an issue at checkout so we can look to see if it is something we can improve on? Thanks again. Team LD

Posted 6 months ago

“Lovely blanket and quick delivery- thank you”

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Posted 6 months ago

“When visiting Saltburn I love to visit the store. The people friendly and helpful and they have a great choice of beautiful things for the home. And a lovely coffee shop to enjoy. Great meeting place”

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Posted 6 months ago

“Love the product and very quick delivery!”

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Posted 6 months ago

“Excellent seevice”

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Posted 6 months ago

“I don’t usually buy online, the website and payment was really easy to use. I’m looking forward to collecting my beautiful cushions from the Lillian Daph ??”

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Posted 6 months ago

Lillian Daph is rated 4.9 based on 1,991 reviews