Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.91

4.9 Rating 2,002 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful home wear, it's hard to resist. I bought some gifts for my friend who is due to have a baby, which were of such high quality and so different to the usual baby gifts. Whilst I was looking, I couldn't resist ordering a vase and some Abigail Ahern pieces too, which now stand pride of place on my dining room table. I can't recommend shopping with Lillian Daph enough, my package arrived in a couple of days and was packaged so safely whilst being mindful of the environment (no excessive plastic, no huge boxes, everything was recyclable).”

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Posted 5 years ago

“Amazing Service What can I say, I ordered at 8am the parcel was here at 11am all perfectly gift wrapped. That’s got to be the fastest service ever. Not to mention how gorgeous my little purchase is. Thank you so much Lillian Daph team ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“The website was really easy to use, delivery was quick even by usual standards let alone during C19 and there was a short handwritten note in the parcel which was a lovely touch :D Thanks so much for the lovely vase and great service.”

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Posted 5 years ago

“Lillian and Daph sell a wonderful selection of beautiful things! I've ordered a few things now which have all arrived promptly, despite lockdown, and have been thrilled. Many thanks xx”

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Posted 5 years ago

“Really pleased with my purchase. Received well packaged in perfect condition & promptly.”

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Posted 5 years ago

Hi, Thank you so much for taking the time to leave us a review, they mean so much to us. Hope to see you again soon. Have a great day and stay safe! Thanks again, Christina x

Posted 5 years ago

“Beautiful items, quick delivery”

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Posted 5 years ago

Hi Sophie, Thank you so much for taking the time to leave us a review, they mean so much right now. Hope to see you again soon. Have a great day and stay safe! Thanks again, Christina x

Posted 5 years ago

“I ordered a Broste Copenhagen tea set for my daughter's birthday. I have only been able to view it via Skype due to the coronavirus pandemic. However I would like to say thanks to the people at Lilian Daph for the exceptional service they provided. The order was made one evening and dispatched and received within 24 hours even though we live in Scotland and some carriers will not deliver to our postcode,. Lilian Daph kept me informed about the delivery. The tea set arrived beautifully packaged and included a free canvas bag. My daughter was absolutely delighted with it. I would have no hesitation in buying from the seller again in the future or recommending them to other buyers.”

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Posted 5 years ago

Hi, Thank you so much for a fantastic review, they really do mean so much to us especially to read such kind words. I am thrilled it all arrived on time and safely for your daughters birthday to. Hopefully soon you will be able to see it in person, it is so hard right now not being able to see our loved ones :( . Thank you again and for recommending us, it really is the best kind of advertisement knowing people feel pleased enough they can do just that. Have a great day and stay safe! Thanks again, Christina x

Posted 5 years ago

“I just adore Lillian Daph. I have purchased a few pieces so far during lockdown and have received them within a few days, either by hand from Christina or through the post. I’m absolutely delighted with everything! I have an ever growing wish list! I’ll be back again soon (payday) X”

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Posted 5 years ago

Hi Natalie, WOW thank you so much for your lovely kind words, they mean so much, especially now. We cannot thank everyone enough that has supported us through these uncertain times :):):) We cannot wait to have the doors back open again. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Beautiful goods which arrived perfectly wrapped in record time. Super impressed.”

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Posted 5 years ago

Hi, Thank you so much for taking the time to leave us a review, they really do mean more to us than ever before right now. Hope to see you again super soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Excellent customer service ... purchased the reed diffusers they smell amazing and last for so long”

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Posted 5 years ago

Hi Deborah, Thank you so much for your kind words, they really do mean so much to know our hard work doesn't go unnoticed. They really do last a long time, they say up to 3 months but we say at least 6-9 months depending on the temperature in the home. Glad you love them. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Super quick delivery and amazing vase! Got my birthday flowers in at the moment and looks fabulous!”

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Posted 5 years ago

Hi Holly, Thank you so much for taking the time to leave a great review. We are thrilled you love your new vase and HAPPY BIRTHDAY too!! Hope you managed to enjoy it even under lockdown. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Excellent service, speedy despite current restrictions and with a lovely personalised message on the order form. Item is just as I hoped. Thank you.”

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Posted 5 years ago

Hi Fiona, Thank you so much for a fantastic review and we are thrilled that your purchase was exactly what you were expecting, we know ourselves when ordering online it's just not the same as being able to touch and feel the product. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Fantastic service. Really fast next day delivery!”

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Posted 5 years ago

Hi Sarah, Thank you for leaving us a great review, we are please to hear your order arrived on time, DPD have been fantastic given how busy they have been during these times. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“As ever our latest purchase from you is of excellent quality and design, and delivered to our door. Can’t get better than that. Keith & Janet”

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Posted 5 years ago

Hi Keith/Janet, Thank you for you lovely words of kindness, they really do mean so much to us to know our hard work doesn't go unnoticed. Hope to see you again super soon when the doors are back open :). Have a great day! Thanks again, Christina x

Posted 5 years ago

“Lovely product, and customer service second to none.”

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Posted 5 years ago

Hi Clair, Thank you so much for a great review and your kind words. It means so much right now given the overwhelming support we have see during these uncertain times. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Amazing glasses recommend this company, made my day ,love them xx”

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Posted 5 years ago

Hi Hayley, Wow that drink does look quite appealing even if it is just orang juice. They make it all taste so much better right? Thank you for leaving us a great review and sending across the picture, we always love to see them. Hope to see you again soon. :) Have a great day! Thanks again, Christina x

Posted 5 years ago

“Very impressed with how quickly I received my order”

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Posted 5 years ago

Hi Heather, Thank you for leaving us a great review, we cannot fault DPD's delivery service throughout this current time at making sure all deliveries have been made on time the next day. Thanks again. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Love the gorgeous rug and thanks for the amazingly quick delivery, especially under the current circumstances.”

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Posted 5 years ago

Hi Linda, Thank you so much for taking the time to leave us a review. We are thrilled you love your new rug :) . Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 5 years ago

“Great experience ordering during lockdown. I normally visit the store to browse and enjoy, but couldn’t fault the delivery service and quality! Thanks so much LillianDaph :)”

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Posted 5 years ago

Hi Elisha, Thank you so much for a great review, we know ourselves shopping online is just not the same as coming into store to touch and feel the product so I'm glad your were pleased with you purchases. Hope to see you again soon when the doors are fully back open. Have a great day! Thanks again, Christina x

Posted 5 years ago

“My cup arrived within 3 days of ordering it which I very much appreciate, it is a gift for a friend! I live in Wales but I am from Saltburn and love your shop so wanted my friend to have a little piece of Lilliandaph in Saltburn! I cant wait to visit your shop and Thatcake too when we are allowed and when I can travel from Wales! Thank you love Lynn 🌈💕”

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Posted 5 years ago

Hi Lynn, Wow thank you so much for a great review. We appreciate you r custom more than ever right now so thank you again. I hope your friend loved their new mug, I'm sure they did. We cant wait to see you to when we can finally swing the doors back open. Thank you again. Have a great Day! Team LD

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,002 reviews