Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,294 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great online choice and fast delivery.”

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Posted 6 months ago

“After the courier failed to deliver my order, Lillian Daph sorted it out immediately. Very good personnal service. Order just arrived and beautiful. The shop is a treasure trove of individual classy goods, and they are so friendly and helpful.”

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Posted 6 months ago

Hi Jill. I hope you are well. We would always look into the shipment if you were to have reached out to us first as we don't want to avoid these for obvious reasons. I can see your shipment still shows in transit since Tuesday which is definitely longer than it should have been. If it doesn't move any further today I will raise a case on this and get it looked into. All couriers are a little behind at the moment with the leak season for them so we do expect a little delay but it certainly shouldn't have taken this long. Best wishes Craig

Posted 6 months ago

“Easy peasy”

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Posted 6 months ago

“I have not yet received my parcel, I ordered it Sunday. Tried tracking it but it keeps saying my postcode is invalid, which of course it is not. Hope to get delivery very soon.”

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Posted 6 months ago

Hi Rachel. I hope you are well. Looking into this we have dispatched your order on time and at the earliest we could which was Monday as we do not dispatch on a weekend. I have just tracked the order myself which it shows it has just arrived at the delivery depot today so would presume it should me out for delivery tomorrow which would still mean the delivery is on time our end. The couriers are at a very busy time at the moment but still managing to deliver on time. The postcode which was used for the shipping address is below which has just worked for tracking just now. Let me know if I can help any further. Best wishes Craig

Posted 6 months ago

“Great website and beautiful products,”

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Posted 6 months ago

“:)”

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Posted 6 months ago

“Great web site easy to use”

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Posted 6 months ago

“Lovely store and friendly staff”

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Posted 6 months ago

“Lovely site”

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Posted 6 months ago

“Love this little gem in Saltburn”

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Posted 6 months ago

“Keep up to date re delivery. Lovely customer service . Beautiful light .”

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Posted 6 months ago

“Order came quickly, good products. The order I received was not correct but when I messaged they were willing to help straight away. Have now sent my new order out and let me keep the mistaken item. Would definitely shop with them again.”

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Posted 6 months ago

“Excellent service, as always, from my favourite little independent shop.”

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Posted 6 months ago

“Fantastic product selection and great customer service. Recommended!”

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Posted 6 months ago

“Good service, thank you”

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Posted 6 months ago

“Quick payments, no sign up required. Offer pop-ups are a bit excessive.”

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Posted 6 months ago

“Excellent customer service, had slight glitch regarding shipping that they attended to immediately and resolved great service guys. Five stars 🌟🌟🌟🌟🌟”

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Posted 6 months ago

“Nice quality”

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Posted 6 months ago

“Lovely and unique products. Always great quality and good service”

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Posted 6 months ago

“Easy website to navigate!”

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Posted 6 months ago

Lillian Daph is rated 4.9 based on 2,294 reviews