Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Great service - best price I could find for Kurdi Board & very fast delivery. What more can be said?”

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Posted 3 years ago

“Product as described. Easy to use. Probably ordered a larger bag than I needed, but that's because I'm an amateur DIY guy.”

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Posted 3 years ago

“Excellent customer service, great advice and fast delivery.”

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Posted 3 years ago

“They had exactly what I needed and it arrived when they advised very pleased”

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Posted 3 years ago

“I am returning customer (trader) of Lilly Tile and Stone. I constantly buy products from them and I have never been let down. Excellent customer service. Everything on time. If some products are not available due to manufacture Guys from Lilly always call me to inform me about it and ask if that is ok for my project to be delivered at a later time. Great and fast communication over the phone and emails. Lilly Tile is one of my suppliers I never worry about being failed. It is a pleasure to do business with you guys. Wish you all the best.”

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Posted 3 years ago

“I bought this hoping it would restore the colour of my black composite sink. I followed the instructions to the letter but unfortunately it didn’t make any difference whatsoever. So an expensive experiment that failed to live up to expectations.”

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Posted 3 years ago

“The item I wanted was delivered very quickly and packaged well.”

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Posted 3 years ago

“Faultless service all round. Many thanks Gill.”

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Posted 3 years ago

“Excellent service. Good prices. Great customer service. Delivery thoughtfully packaged.”

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Posted 3 years ago

“these guys are great - I've ordered from them again due to really rapid response. I was able to crack on with the job in no time due to super speedy delivery.”

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Posted 3 years ago

“Excellent service. Even changed the colour I ordered at short notice. Great company.”

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Posted 3 years ago

“Still waiting for item”

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Posted 3 years ago

“Excellent communication, very quick delivery and great products”

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Posted 3 years ago

“Very helpful in arranging collection and extra quick in answering emails.”

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Posted 3 years ago

“Fast delivery, trouble free purchase. I would definitely use again!!”

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Posted 3 years ago

“Order was delivered within couple of days and product is excellent. Thanks”

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Posted 3 years ago

“I am a returning customer of Lilley Tile and Stone, which should say something. My last order was missing one small item when delivered, but when I notified them the part was despatched immediately and I received it the next day. I'll be back!”

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Posted 3 years ago

“Returning customer. No hassle service, ordered online and delivered in good order.”

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Posted 3 years ago

“The speed of response from this company is just astonishing. A pm order placed this week was despatched from Kent within the hour and arrived on my doorstep in the Scottish Borders mid-morning the following day, beautifully packed and ready for my project. Thank you so much!”

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Posted 3 years ago

“Levelling compound arrived in very quick time, well packaged. Excellent service, thankyou.”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews