Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and painless transaction - fast delivery, good product and careful packaging. The right amount of communication to inform where service has got to. Thank you, I will purchase again.”

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Posted 4 years ago

“LTP Rust Stain Remover arrived quickely well packaged revmoved very tough rust stains after a few applacations”

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Posted 4 years ago

“Great company with excellent communication , shipment was fast !! Thoroughly recommend this company”

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Posted 4 years ago

“Easy website quick delivery and efficient”

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Posted 4 years ago

“Excellent service. This is the second time I've used them and both times the goods arrived promptly. Because of the size of this job I over ordered to make sure that the workman didn't have to stop and they happily took back the excess. I would absolutely recommend them and next time I won't bother comparing - I trust their prices to be competitive and the service is excellent What's not to like Thank you guys”

Lilley Tile and Stone Ltd 5 star review on 4th May 2021

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Posted 4 years ago

“Great service, prompt delivery and great prices”

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Posted 4 years ago

“Fast delivery. Great service”

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Posted 4 years ago

“Excellent Service.”

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Posted 4 years ago

“I'm a first-time DIY customer and recently placed two orders for external levelling compound. Each order was delivered within a couple of days, despite only opting for the 3-5 day delivery. The price was very competitive, the delivery costs were very fair and the overall service was excellent.”

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Posted 4 years ago

“Your product rust remover did not completely remove the rust staining from my 3ftx2ft concrete slabs and I was a bit disappointed after paying £45 for a 5 Liter container. The staining was caused by a 4 in one product grass fertilizer and I have not been able to remove stains completely. there must have been some kind of sulphur in it. Have you any ideas what might help to get rid of these fertilizer stains. Mr Farmer”

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Posted 4 years ago

“Good price for mapei shower tanking tape and liquid. Hassle free and very prompt delivery. No complaint.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Fabulous service, Ordered just after lunch arrived at my door the next morning, 225miles from Herne Bay.”

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Posted 4 years ago

“Friendly service, prompt delivery. Everything you would hope for ! So pleased I discovered you guys - also super competitively priced. Thank you!”

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Posted 4 years ago

“Superb advice and service. would highly recommend.”

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Posted 4 years ago

“Really prompt service and support.”

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Posted 4 years ago

“All very straight forward, just how we like it! Thanks.”

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Posted 4 years ago

“The guys were very friendly & helpful - I got a phone call because my purchase item was no longer available. I ordered an alternative and received it within the expected delivery date”

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Posted 4 years ago

“Good. Didn’t have stock but contacted and I agreed to wait a week. Thanks.”

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Posted 4 years ago

“i don't normally write reviews but i found out that i had only partially ordered an item. When I found this out and requested that they try to get the item to me within 3 days (it says 3-5 day), they actually emailed me back to state it would be delivered the following day. This made a huge difference to our working day and the service from Lilley and Stone can only be commended. many thanks”

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Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews