Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,916 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super service, very swift”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Lights arrived next day, all good. Shame they do not do any waterproof junction boxes or connectors for outside lights.”

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Posted 2 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 2 months ago

“It was easy to use the website. Prefer to use Apple Pay though”

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Posted 2 months ago

Good morning, Your feedback is very much appreciated, Thank you Kind regards Customer care team

Posted 2 months ago

“Fantastic service, ordered on Friday arrived on Saturday. The website was easy to navigate and even though there were loads to chose from o fou d the perfect light really easily. Can't wait to see it fitted.”

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Posted 2 months ago

Good morning, We are delighted you are so pleased with your purchase Kind regards Customer care team

Posted 2 months ago

“Arrived at day time you stated.”

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Posted 2 months ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 2 months ago

“Simply straightforward in every aspect, website intuitive, payment options available, delivery within 48 hours. Clear concise communication regarding delivery and of course the products exactly as described.”

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Posted 2 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 2 months ago

“Great product delivered next day and the customer service is fantastic. Thank you!”

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Posted 2 months ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The customer care Team

Posted 2 months ago

“Always prompt and well made products”

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Posted 3 months ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 3 months ago

“The order was simple, the delivery was swift and the product was excellent.”

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Posted 3 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“Order straightforward & exactly as described online. I am going to paint in a soft tone to match my decor. Arrived all wrapped carefully & extra care was taken to ensure items were protected. Just got to wait for handyman to put them up for me.”

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Posted 3 months ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 3 months ago

“Edit Jinan Rattan Ceiling Pendant Light - Natural. I ordered these pendant lights for our bedroom, and was so pleased with the quality of work. They took a little longer to come than I expected, but were worth the wait. They are beautiful and I would highly recommend.”

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Posted 3 months ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 3 months ago

“Excellent product. Speedy delivery”

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Posted 3 months ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 3 months ago

“Excellent service . Notified immediately re delivery . Delivered efficiently and the product was lovely . Would definitely recommend to others”

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Posted 3 months ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 3 months ago

“I am a returning customer and yet again LD had the product I wanted at a discount price. The website is easy to navigate and it took no time to find what I wanted. Ordering was straight forwards, LD communication was clear and timely. The delivery was as promised. The lights purchased were well packed and all the packing material was recyclable. I will return for any other requirement and have no quarms about recommending them to others based on this and my previuos order.”

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Posted 3 months ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 3 months ago

“Wide range of products and efficient website made browsing new wall lights a pleasure. Lots of choice at reasonable prices. Second time I have made a purchase. Very happy with the service.”

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Posted 3 months ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 3 months ago

“Just what I wanted right shape right colour, and super fast delivery thnks”

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Posted 3 months ago

We are delighted you are so pleased with your purchase and our service Regards, Customer Care Team

Posted 3 months ago

“We ordered our outside light and it arrived the very next day. Delighted with the light, not yet installed, but it looks even better than the online photos. Cannot wait to see it working. Thankyou”

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Posted 3 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 3 months ago

“Brilliant service. Ordered one day and delivered the next. Customer support is faultless I am so happy with the picture light I am ordering two more Many thanks”

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Posted 3 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 3 months ago

“Excellent service and prompt delivery.Beautiful pendant light.Just what I was looking for and at a very fair price.”

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Posted 3 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Kind regards Jayne

Posted 3 months ago

“love my new lamps! great quality and great value for the money! delivery was perfect too. definitely suggested :)”

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Posted 3 months ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,916 reviews