Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,938 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quick delivery and quality of product, which surpassed my expectations and was a quarter of the price of well known lighting competitor. Will use Lighting Direct again in future.”

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Posted 2 months ago

“Had just what I wanted at a fair price. Delivered the next day which was great. Not installed lights as yet but they do look lovely.”

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Posted 2 months ago

“Thank you, very pleased. Good prices, next day delivery. It works!”

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Posted 2 months ago

“Fast delivery of outside lights. Well packaged.”

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Posted 2 months ago

“Super service”

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Posted 2 months ago

“As a returning customer, I knew that I'd be able to rely on Lighting Direct to deliver quality products quickly and without any drama. I couldn't ask for a better supplier.”

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Posted 2 months ago

“Very pleased! Super fast delivery and great products.”

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Posted 2 months ago

“Excellent quality products delivered promptly.”

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Posted 2 months ago

“Great service, delivery before I expected. Kept me informed along the way and my lights are just beautiful and great value for money.. Thank you would definitely recommend”

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Posted 2 months ago

“Great company - slick website and speedy delivery. Many thanks”

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Posted 2 months ago

“Easy website,with vast range,, quick delivery by FEDEX rather than usual sloppy delivery companies. Even arrived early. Whats not to like”

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Posted 2 months ago

“Very good quality product competitively priced and fast delivery”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Brilliant service, order arrived next day. The lights are beautiful and easily fitted. Thank you.”

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Posted 2 months ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“The customer service at lighting direct was the best i have ever experienced over many years. The ladies that answered the phone were polite and very helpful with no exception. But one lady stands out as exceptional. Her name is "Jane" (Surname not known by me). I had a faulty product and Jane went out of her way to ensure i had a quick replacement on two occasions. Her manner and help was extremely impressive and so helpful. She alone has convinced me that i will always come back to your company for any lighting products i may need in the future. I will also recommend your company to others. Simply brilliant. Many thanks.”

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Posted 2 months ago

“Great customer service. Despite the fact that the courier screwed up the delivery and despatched the goods to completely the wrong address, they immediately sent a duplicate delivery which has now arrived. Great reaction just poor choice of courier.”

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Posted 2 months ago

“Really helpful service and prompt delivery. Very happy customer!”

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Posted 3 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Very happy with the quality of the lights supplied. Prompt service and delivery.”

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Posted 3 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“We received our purchase the following day - which was incredibly quick!! Easy to navigate the website and very happy with the price. Actually purchased two and in this instance it was a buy one and get one half price offer, which was amazing. The product itself appears to be really well constructed and the gold colouring is very subtle and exactly what we wanted. Have not actually placed it in situ yet but it will complement the picture we are using the first one on. Very happy. Many thanks Lighting Direct.”

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Posted 3 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 2 months ago

“Very quick delivery, well packaged and delivered undamaged by fed ex. Web site easy to navigate and quick check out with PayPal. Will definitely use again for future purchases.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Very prompt delivery from placing my order which arrived well packed.”

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Posted 3 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,938 reviews