Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,915 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, well packaged and delivered undamaged by fed ex. Web site easy to navigate and quick check out with PayPal. Will definitely use again for future purchases.”

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Posted 1 month ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 4 weeks ago

“Very prompt delivery from placing my order which arrived well packed.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 4 weeks ago

“Great delivery lights look good not yet used them instructions could be more detailed”

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Posted 1 month ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 4 weeks ago

“Goods arrived very quickly no charge for postage. Just what we ordered perfect match to two light fittings we already have and great value for money. We are very pleased”

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Posted 1 month ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 4 weeks ago

“Beautifully packaged.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 4 weeks ago

“Superb on line purchase from an obviously professional company. Lamp arrived on time and perfectly packaged. Excellent company!”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Nice choice of lights. Ordering was easy and straightforward. Looking forward to receiving my table lamp, hope its as expected!”

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Posted 1 month ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 month ago

“The fastest delivery ever, hands down beat Amazon! Beautiful lighting, well packaged and very well priced. They have not been installed yet but I'm excited to see them once they have. I would definitely buy from this company again and would highly recommend them.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Product delivered super quickly and the lights were perfect”

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Posted 1 month ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“We had been looking for a particular pendant light at an affordable price, which we found with Lighting Direct. The light fitting arrived the day after it was ordered. When we opened the box to install, we found that one of the glass elements had broken in transit. On reporting this, there was no question, a complete and whole new light fitting was dispatched, which arrived in 72hrs. It is a great product at an affordable price with great customer service. We will be purchasing more from them.”

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Posted 1 month ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 month ago

“Easy web site to navigate. Exceptionally quick delivery. Will use again.”

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Posted 1 month ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 1 month ago

“Wow! Firstly what a fabulous company! Service is second to none! Lights delivered within 24 hours of ordering. And the quality of the lights is brilliant! Would highly recommend this company to anyone! Thank you”

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Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 month ago

“Two lights for outside our garage. Ordered on Thursday, delivered on Friday. Just brilliant service. The price also was more than reasonable”

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Posted 1 month ago

We are delighted you are so pleased with your purchase Thank you for leaving us a 5-star review, We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 1 month ago

“Great delivery and on time”

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Posted 1 month ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 1 month ago

“I can’t fault the service. My order arrived quickly direct from the manufacturer. Well packaged in perfect condition. Best price too, and I looked around. I would definitely recommend”

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Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service and your purchase Regards, Customer Care Team

Posted 1 month ago

“Excellent product and prompt delivery, would definitely recommend.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“I am delighted with not only my new gorgeous lamps, but also the service I have received. Very polite, friendly customer service lady assured me about delivery after a slight query over when my order would arrive. Sure enough all the emails came through as she said, and I received my delivery on the day I was expecting. Thankyou so much, I'm literally thrilled with my new lamps, they are just perfect in my front room, and they didn't break the bank either!”

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Posted 1 month ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“i am very happy with my purchase. The lamp is very good quality and finish . it looks amazing with the light bulb”

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Posted 1 month ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 1 month ago

“Super fast delivery and the lights I bought were great quality for the price.”

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Posted 1 month ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 month ago

“Online layout very easy to follow and ordering was good”

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Posted 2 months ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 month ago

Lighting Direct is rated 4.7 based on 16,915 reviews