Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,774 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and super fast delivery from Lighting Direct Highly recommended”

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Posted 3 months ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 3 months ago

“Every thing was very good delivered on time”

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Posted 3 months ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 3 months ago

“Fantastic lamp, great quality, amazing service, very highly recommend! Plus incredible value, looks so much more expensive than it cost.”

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Posted 3 months ago

Thank you for your very kind comments Regards, Customer Care Team

Posted 3 months ago

“LD didn’t have enough stock of the light I wanted. Dean hunted me down several alternatives and I found one that was a great replacement. More importantly the light was in stock. LD exceeded my expectations.”

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Posted 3 months ago

Thank you, we very much value our customer’s feedback. Regards, Customer Care Team

Posted 3 months ago

“Product delivered quickly. Very pleased with the quality of the porch light. Good value for money. Would use Lighting Direct again.”

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Posted 3 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 3 months ago

“Perfect shopping experience with super fast delivery”

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Posted 3 months ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 3 months ago

“Excellent product easy to assemble and put up outside all electrics checked Good price and fast delivery”

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Posted 3 months ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 3 months ago

“Excellent product at a very competitive price. Delivered within a couple of days Fantastic”

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Posted 4 months ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 3 months ago

“Ordering was super easy and the light arrived the following morning, speedy delivery”

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Posted 4 months ago

We are very thankful for your very kind comments Regards, Customer Care Team

Posted 3 months ago

“Easy ordering delivery arrived as planned”

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Posted 4 months ago

We are very grateful for your feedback. Regards, Customer Care Team

Posted 3 months ago

“Good prices, large range of products and quick delivery.”

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Posted 4 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 3 months ago

“Not only was I very pleased with the item I ordered but delivery was excellent - next day delivery with no extra charge. Item packed securely for transit and 'fragile' clearly visible on the box. I have added Lighting Direct to my 'contacts to keep' fir future online ordering.”

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Posted 4 months ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 3 months ago

“The light ordered arrived 2 days after placing the ordered”

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Posted 4 months ago

We are very thankful for your very kind comments Regards, Customer Care Team

Posted 3 months ago

“Quality product and experience”

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Posted 4 months ago

Your feedback is very much appreciated, Thank you. Regards, Customer Care Team

Posted 3 months ago

“Next day delivery and packaged extremely well! Amazing quality for the price and look great on bedside tables.”

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Posted 4 months ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 3 months ago

“Definitely will use again , great price”

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Posted 4 months ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 3 months ago

“We had an issue with our order and we needed to contact Lighting Direct. The response from their customer services was exceptional. From our experience I would not hesitate to recommend Lighting Direct.”

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Posted 4 months ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 3 months ago

“Excellent product and extremely fast (free) delivery (well, nothing's free, but there's no extra cost on top of the headline price). Good customer service when I phoned to check stock levels; I do appreciate companies that actual pick up the phone !”

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Posted 4 months ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 3 months ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards Customer Care Team

Posted 3 months ago

“Arrived so quickly I couldn't believe it, the light is great thank you”

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Posted 4 months ago

We are delighted you are so pleased with your purchase Regards, Customer Care Team

Posted 3 months ago

“Simple to order came in good time. Goods received seem of quality made fittings( have not hung so can’t comment on function). European plug but comes with small and compact plug converter.”

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Posted 4 months ago

Thank you, we look forward to you shopping with us again soon Regards, Customer Care Team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,774 reviews