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Lighting Direct Reviews

4.7 Rating 17,013 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

I ordered my new lighting on Thursday and the next day it was delivered! A brilliant service! The lighting that I bought was of high quality too. I would 100% recommend Lighting Direct!
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Very pleased and satisfied with the product
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Posted 4 months ago
Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 4 months ago
Good product Great service Thanks
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Arrived quickly and on time.
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Posted 4 months ago
Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team
Posted 4 months ago
Wall lights not in place yet but they look really nice. Seems to be very good quality and reasonable price.
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Posted 4 months ago
Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team
Posted 4 months ago
So far, so good. Site very easy to navigate. Looking forward to receiving my lights.
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Posted 4 months ago
Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team
Posted 4 months ago
Efficient with customer service from late afternoon order, notice of dispatch same evening. Well packaged. And what can I say. Leads shortened for my use. Great warm light. These are beautiful pendants. Brought 3 x 40 watt max filament lights as directed in the specifications write up in warm light guidance. Easy on the eyes not so garish.
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Posted 4 months ago
Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 4 months ago
Lovely lights. Really easy to install. I'm so pleased with them. They look amazing
Lighting Direct 5 star review on 13th March 2026
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Posted 4 months ago
Good afternoon, • We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 4 months ago
Item as described, well packaged, excellent communication and delivered in less than 24 hours!🤩
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Very helpful lady, helping with answers to technicalities and availabiltities
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Posted 4 months ago
Good afternoon, Your feedback is very much appreciated, Thank you Kind regards Customer care team
Posted 4 months ago
I'm impressed, and that is not a thing I say very often. I asked 1 question which was answered in less than an hour. I paid and the lights arrived the next morning. Brilliant service.
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Beautiful lamps and the customer service was excellent. We had an issue with one of our lamps and a replacement was sorted extremely quickly. Would recommend!
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Ordered some plug in and play easyfit garden lighting. Arrived within 2 days of ordering. I was short 2 lights which was frustrating but I made a call to their customer service team, who answered straight away and were very helpful. I was informed they would looked into it and call me back. I was called back within an hour and 2 lights that were missing put in the post for me. I also accidentally ordered an extra transformer which they were more than happy for me to return. Returns system was simple, just needed a printer to print the return label. Overall, great experience especially as it didn’t all go quite to plan.
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Posted 4 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
We were kept informed of delivery stages and it arrived on time.
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Posted 4 months ago
Good afternoon, Thank you for your very kind comments. Kind regards Customer care team
Posted 4 months ago
Lovely lights and easy to fix.
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Posted 4 months ago
Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 4 months ago
Really fast delivery, great quality product and reasonable price!
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Posted 4 months ago
Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team
Posted 4 months ago
Excellent lights , the 3 settings are very handy. They looked really expensive and so easy to fit. They come with a bulb and arrived the next day securely packed.
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Posted 5 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
Service and delivery excellent. It was unfortunate that some off the lights we ordered were not compatible as the manufacturer had stopped making the driver we had that was behind the ceiling cladding. We phone them and Dean went out of his way to find a replacement driver like our old one he couldn't be nicer. I would recommend them anytime. Super company .
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Posted 5 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 4 months ago
I'm really glad I found this company and they have an excellent selection of lights. I ordered two uplighters and they arrived the following day. I can't fault Lighting Direct and will be buying from them again. Customer service prior to my purchase was also excellent.
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Posted 5 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 5 months ago
Excellent product and quick delivery. I bought two lights previously and liked them so much that I ordered another two.
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Posted 5 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 5 months ago
Lighting Direct is rated 4.7 based on 17,013 reviews