Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,046 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,046 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lamps and the customer service was excellent. We had an issue with one of our lamps and a replacement was sorted extremely quickly. Would recommend!”

Helpful Report

Posted 6 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 6 months ago

“Ordered some plug in and play easyfit garden lighting. Arrived within 2 days of ordering. I was short 2 lights which was frustrating but I made a call to their customer service team, who answered straight away and were very helpful. I was informed they would looked into it and call me back. I was called back within an hour and 2 lights that were missing put in the post for me. I also accidentally ordered an extra transformer which they were more than happy for me to return. Returns system was simple, just needed a printer to print the return label. Overall, great experience especially as it didn’t all go quite to plan.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 6 months ago

“We were kept informed of delivery stages and it arrived on time.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you for your very kind comments. Kind regards Customer care team

Posted 6 months ago

“Lovely lights and easy to fix.”

Helpful Report

Posted 7 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 6 months ago

“Really fast delivery, great quality product and reasonable price!”

Helpful Report

Posted 7 months ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 6 months ago

“Excellent lights , the 3 settings are very handy. They looked really expensive and so easy to fit. They come with a bulb and arrived the next day securely packed.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 6 months ago

“Service and delivery excellent. It was unfortunate that some off the lights we ordered were not compatible as the manufacturer had stopped making the driver we had that was behind the ceiling cladding. We phone them and Dean went out of his way to find a replacement driver like our old one he couldn't be nicer. I would recommend them anytime. Super company .”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 6 months ago

“I'm really glad I found this company and they have an excellent selection of lights. I ordered two uplighters and they arrived the following day. I can't fault Lighting Direct and will be buying from them again. Customer service prior to my purchase was also excellent.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 7 months ago

“Excellent product and quick delivery. I bought two lights previously and liked them so much that I ordered another two.”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 7 months ago

“Ordered 12 external lights in black late afternoon on Friday and they was delivered by 10am the following day. Excellent service, awaiting the electrician to erect them.”

Helpful Report

Posted 7 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 7 months ago

“Great product choice and unbelievable delivery time....can't fault this company at all”

Helpful Report

Posted 7 months ago

“Absolutely superb performance from the company. Product is top quality. Delivery super fast. Definitely will be my go to supplier for future products”

Helpful Report

Posted 7 months ago

“I have bought the same lights from another supplier who turned out to be in Hong Kong. 2 failed within 3 months and they don't want to pay for replacements. Lighting Direct are UK based and sent the 2 new lights within 24 hours at a very competitive price. Hopefully these last a little longer but they do have a manufacturers guarantee.”

Helpful Report

Posted 7 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 7 months ago

“Very happy with the service provided. Very quick delivery too. Thank you”

Helpful Report

Posted 7 months ago

Good afternoon, Thank you for your very kind comments. Kind regards Customer care team

Posted 7 months ago

“amazing quality”

Helpful Report

Posted 7 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 7 months ago

“Table lamp arrived damaged however LD was quick to respond and replaced the lamp within 48hours Excellent service Love the lamp”

Helpful Report

Posted 8 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 8 months ago

“Great service. Pleased with product although not tried it yet. Good price. Arrived on time”

Helpful Report

Posted 8 months ago

“Rapid delivery. Excellent customer service.”

Helpful Report

Posted 8 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 8 months ago

“Easy to navigate website, and prompt delivery. Very satisfied with the purchasing experience.”

Helpful Report

Posted 8 months ago

“A good website. Delivery prompt. Good communication. Love the lights that I purchased and this is the second set that I have bought.”

Helpful Report

Posted 8 months ago

Lighting Direct is rated 4.7 based on 17,046 reviews