Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,757 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and top product will use again”

Helpful Report

Posted 2 years ago

Thank you so much, Michael, for your 5 star rating and kind words of "Excellent service and top product will use again." We truly appreciate your loyalty and we look forward to serving you with your future needs. The Customer Care Team

Posted 2 years ago

“Managed to find a match for a broken lamp at a good price. Delivered quickly - although delivery service left a bit to be desired.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Huge range of fixtures and some simply stunning designs in practically every area of lighting. Extremely quick despatch and delivery in well packaged box, great quality. Highly recommended.”

Helpful Report

Posted 2 years ago

“Excellent service! Fast delivery and great product!.. thank you.”

Helpful Report

Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“A clear website. Ordering was easy and delivery quick. I am very pleased with the light bulbs”

Helpful Report

Posted 2 years ago

Thank you so much for your comments. The Customer Care Team

Posted 2 years ago

“Completely not your error but the delivery company you use is useless. My item has been sent to a different address and delivery driver is unable to get hold of where he’s put the item and the customer service is not helpful at all. Unfortunately don’t have my item I ordered.”

Helpful Report

Posted 2 years ago

So sorry for the inconvenience caused with the delivery of your order. We hope you were delighted with your choice once received. The Customer Care Team

Posted 2 years ago

“I was very impressed with this transaction, and with the confirmation of the order and delivery.”

Helpful Report

Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“I found that the majority of outside wall lights do not have Dusk to Dawn sensors. So a search on the web ended with the discovery of an LED Bulb with a sensor inbuilt. This was ordered online with Lighting Direct and was delivered after a couple of days. It works brilliantly, no pun intended. It only cost £12.49 including delivery. Much cheaper than buying a new lamp.”

Helpful Report

Posted 2 years ago

Delighted you found exactly what you needed. The Customer Care Team

Posted 2 years ago

“Can't rate product as I still have not received them. I thought I was getting next day servicebut now on day 4. It is a Birthday present!!!”

Helpful Report

Posted 2 years ago

So sorry for the unexpected transit delay. Your order left us on time but unfortunately became delayed en route. We hope the recipient was delighted with the gift. The Customer Care Team

Posted 2 years ago

“Hi very pleased with spot lights, came really quick and look great thanks”

Helpful Report

Posted 2 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“Ordered on line and the item was here within two days excellent service, light is dearer than most on line, but I bought these lights before and so far they have not misted up (Yellowed) so I bought another one which I hope will last as long as the others, as many cheaper versions after a while the plastic will go yellow and block the light, with the old ones I am gonna try and paint the plastic white to see if that works and put them elsewhere in my garden”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“Excellent service, super fast delivery and great products. Overall very happy and would definitely use again. Thank you”

Helpful Report

Posted 2 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Ordered a porch light and it arrived the next day - Great value and great service”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Brilliant service. Light arrived next day, exactly what I wanted. Will use Direct Lighting again.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Next day delivery - very efficient”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Thank you for your feedback. The Customer Care Team

Posted 2 years ago

“great service and very nice lamps”

Helpful Report

Posted 2 years ago

Thank you - much appreciated. The Customer Care Team

Posted 2 years ago

“Came across lighting direct by google ads, best decision i made by ordering my solar lights. Fast and packaging was excellent.”

Lighting Direct 5 star review on 19th November 2022

Helpful Report

Posted 2 years ago

Lovely! Thank you for sharing the image with us. The Customer Care Team

Posted 2 years ago

“Good light. Very easy to install. Quick delivery. Perfect for the garage.”

Helpful Report

Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Really fast delivery… Item was very good quality and the price was cheaper than other places. Considering the over picture light I ordered is battery operated, it really does let out a lot of light. I will be back!”

Helpful Report

Posted 2 years ago

Delighted you are so pleased and thank you for sharing the image. The Customer Care Team

Posted 2 years ago

“Have.not yet received my parcel even though I was advised it should be with me by 6pm Friday 18th, therefore any review would be unprintable.”

Helpful Report

Posted 2 years ago

So sorry Helen. Despite very best efforts transit delays occur that our frustratingly out of our control. We hope you were delighted once received. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,757 reviews