Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“The light was as described, delivered very quickly and well packed. Let's hope it lasts!”

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Posted 6 years ago

“Website easy to navigate, products well priced.plus quick delivery.”

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Posted 6 years ago

“Very prompt delivery, easy ordering.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great price for my light fitting. The colour was exactly as I expected and a perfect match for my room. The quality was good and delivery was speedy. Couldn?t ask for anything else, except for it to work when the electrician comes to fit it ?”

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Posted 6 years ago

“Good price fast delivery and good sales team.”

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Posted 6 years ago

“Renewed a faulty light within 24 hours - excellent service”

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Posted 6 years ago

“Very helpful in choosing the right product, Definitely recommend.”

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Posted 6 years ago

“The delivery information was wrong and there was no sure way of tracking the parcel. Also, it was later arriving than stated”

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Posted 6 years ago

“Very efficient. Well packaged goods and informed of delivery all the way.”

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Posted 6 years ago

“Perfect service,”

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Posted 6 years ago

“Found them easily on Google, the website was easy-to-use and when ordered the delivery was prompt. Both lights were quality products. Doesn't get much better!”

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Posted 6 years ago

“Having a service related attitude and also reading emails and dealing with them promptly. Making an effort to resolve issues for customers politely and helpfully. Rather a regular happy customer than a one off”

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Posted 6 years ago

I am sorry to read you are disappointed with us however I am not sure how we could have done things differently. Your order was placed at 17:00 on 26th January and duly processed by our warehouse team. Unfortunately I understand some hours later you wished to make changes however by that time it was too late. Orders are processed extremely promptly to allow to delivery commitments to be met, if not exceeded, such is our commitment to excellent customer service. I note an email was received into our in-box just after midnight 26th/27th January with your instructions. Our offices are closed at that time as per the details on the auto response you would have received. Hence it was not possible for us to "deal with it promptly" and in any case your order had already been picked, packed and was on the way to the Hermes hub. We would have been happy to resolve your issue had it been possible as was explained when we responded. Thank you for getting in touch. Kind Regards Patricia

Posted 6 years ago

“Excellent service , very fast delivery ... Thank you”

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Posted 6 years ago

“Good all round service.”

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Posted 6 years ago

“Excellent service quick and easy to place my order on line and delivery service was great”

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Posted 6 years ago

“Excellent service good product quick response”

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Posted 6 years ago

“Fast efficient service and knowledge of there products”

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Posted 6 years ago

“Great service & Fast delivery.”

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Posted 6 years ago

“The lamp itself is beautiful; the delivery fast; the packaging strong and ensured the safe delivery of the product. Would recommend to anyone searching for an unusual lighting source. Thank you.”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews