Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,756 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and prompt service the lights are as advertised and were very competitively priced.”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Very quickly service. Less 24 hours I got a new lamp. Thank you.”

Lighting Direct 5 star review on 4th February 2023

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Posted 2 years ago

Looks fantastic - thanks for sharing. The Customer Care Team

Posted 2 years ago

“Good experience from beginning to end. Easy ordering on their website. Good quality item and super fast delivery. Will definitely order again.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I have bought a few lights over the last couple of years from this company found them excellent products prompt delivery and competive on pricing”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Extremely fast service. Goods as described and well protected.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Really happy with the choice and price of all items! Lots of items to choose from and really pleased with my purchases… so thank you so much! Will be buying again!”

Lighting Direct 5 star review on 31st January 2023

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Posted 2 years ago

“Great lamp for the money.”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“The website made it easy for me to find the bulbs I wanted. They were dispatched and delivered very quickly and efficiently. Don't think it could be improved on. Prices are a bit cheaper than shop retail so a winner all round.”

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Posted 2 years ago

“Light arrived and was great. Good finish. The stick on option failed twice and almost broke the light. I would recommend using a screw to secure it to the wall”

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Posted 2 years ago

“Fast and efficient service once again. Good range, and I’m very satisfied with our purchase. .”

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Posted 2 years ago

Thank you so much for your custom. The Customer Care Team

Posted 2 years ago

“Ordered touch lamp arrived with cardboard and plastic bag between glass and base with no instructions of how to remove Customer service was useless and quite rude as it seems l was the only one to complain it wasn’t a problem And couldn’t tell me how to remove the bag or cardboard”

Helpful Report

Posted 2 years ago

We are sorry you are disappointed. Unfortunately we could not quite get to grips with what was causing difficulty for you hence our many questions. We were trying to assist. These lamps have been in our range for some time now and this was a new query for us. Obviously the last thing we would wish for is a dissatisfied customer. The Customer Care Team

Posted 2 years ago

“Lots of choice on website, was kept well informed of progress of my order, quick delivery and was packaged well. Have t had the lights fitted yet, but so far a happy customer!”

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Posted 2 years ago

Thank you so much for the very kind feedback. The Customer Care Team

Posted 2 years ago

“Product as described. Delivered on time.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Happy with the times and the service”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“The new wall light is excellent quality the service first class I would recommend this company”

Lighting Direct 5 star review on 25th January 2023

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Posted 2 years ago

Great image - thank you so much. The Customer Care Team

Posted 2 years ago

“Shades excellent. A fraction of the cost of similar ones around”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Website was very easy to use. Ordering was very safe and easy to follow. Asked for express delivery and my order was delivered within 2 days. Am very happy with products and service. Thanks”

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Posted 2 years ago

You are welcome - thank you. The Customer Care Team

Posted 2 years ago

“So pleased with my purchases - from ordering online to delivery - every step was smooth and easy. Lighting Direct always keeping us up to date with stage of delivery. I also have the pendant which I will post a photo of once fitted… thanks again Lighting Direct 😀”

Lighting Direct 5 star review on 21st January 2023

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Had a few items from you.. always efficient and fast service, good quality lights.”

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Posted 2 years ago

Thank you for your repeat custom. The Customer Care Team

Posted 2 years ago

“fast, Efficient,and got exactly what I wanted. Perfect service and excellent value”

Helpful Report

Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,756 reviews