Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and ease of ordering.”

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Posted 2 years ago

“I ordered the 3 outside lights on your website and they were delivered the next day. The packaging was excellent ensuring that no damage could happen. When I looked at the light fittings I was delighted as they will look very smart and also very bright whilst still not being expensive to run as they use LED lamps. I wouldn't hesitate to order more lighting products from your company, well done guys.”

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Posted 2 years ago

“Extremely fast delivery and very pleased with the product. Definately recommend lighting direct”

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Posted 2 years ago

“Quality product and speed of service excellent and well in advance of the indicated time frame Thk you!!”

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Posted 2 years ago

“Whilst the quality of the product is great and item was well packaged and arrived promptly I’m really disappointed as they are black. The website description and picture is anthracite grey which is what I thought I had ordered”

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Posted 2 years ago

“Didn't expect a continental plug - we checked every detail we could before ordering as we needed a light we could plug in but nowhere did it say it wasn't a UK plug.”

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Posted 2 years ago

“Very efficient service with items delivered within 24 hours.”

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Posted 2 years ago

“Order 6.30 pm equipment delivered next day before 1 only supplier who actually had the items.”

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Posted 2 years ago

“Very happy with the lamp we bought, it is exactly as described, and it was delivered on time and in perfect condition.”

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Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“Good product works well, will buy more and company seems reliable and honest”

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Posted 2 years ago

Thank you so much for your lovely feedback

Posted 2 years ago

“Outstanding service. The light was of excellent quality and customer service is 100% Will use again without hesitation”

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Posted 2 years ago

Many thanks for taking the time to comment,we look forward to you shopping with us again soon. The Customer Care Team

Posted 2 years ago

“Easy to navigate website, good price and very prompt delivery!”

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Posted 2 years ago

Many thanks for taking the time to comment.

Posted 2 years ago

“Waited in all day for delivery as arranged…. Delivery not made…”

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Posted 2 years ago

“Lighting direct deliver very promptly. However I haven't been very impressed by the Lutec LED lights. I had four fitted in my garden. So far I have had to replace two. They are supposed to last 1000's hours, but this has not been the case. And of course, it is not just a matter of replacing the bulb.”

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Posted 2 years ago

“Goods arrived quickly in good condition but we have given 3 stars as the courier left the parcel outside the front door when we were not in and it was raining.”

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Posted 2 years ago

“Had a few orders of this company, never any issues, reliable. Had to return a transformer once no problems getting a replacement”

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Posted 2 years ago

Thank you for your very kind comments

Posted 2 years ago

“the item arrived the next day and was exactly as described. It was also less expensive than all the competitors. What more could you want?”

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Posted 2 years ago

We are delighted you are so pleased with your purchase

Posted 2 years ago

“Prompt service, product perfectly satisfactory”

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Posted 2 years ago

Many thanks for taking the time to comment. Your feedback is very much appreciated, Thank you. Kind Regards

Posted 2 years ago

“Picture Lights are perfect, easy to put together and amazing value for money.”

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Posted 2 years ago

“Brilliant easy to order & very quick delivery. Excellent…”

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Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews