Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Lighting Direct were very quick to process my order, they kept me well informed. My lights were delivered promptly and were well packaged. Thank you Lighting Direct.”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Placed my order late in the day and my lamp was delivered within 48-hours. Excellent service!”

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Posted 2 years ago

Thank you, we very much value our customer’s feedback.

Posted 2 years ago

“Was delivered on time and safely”

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Posted 2 years ago

We very much appreciate you getting in touch.

Posted 2 years ago

“HI, I have used lighting direct a few times now, for LED cables and accessories. Always easy to use online and delivery excellent. lights work a treat as well.l”

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Posted 2 years ago

Thank you for your very kind comments. We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 2 years ago

“Ordered outdoor light on Tuesday delivered on Wednesday. Amazing service. Looking forward to it being fitted. Second time we have used Lighting Direct - totally satisfied.”

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Posted 2 years ago

Many thanks for taking the time to comment. We are so pleased you are happy with your purchase

Posted 2 years ago

“Excellent service. Great light. Next day delivery.”

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Posted 2 years ago

Thank you, we very much value our customer’s feedback.

Posted 2 years ago

“Easy to order, item arrived early which was great. Well packaged. Really happy with the experience .”

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Posted 2 years ago

Thank you on behalf of the team.

Posted 2 years ago

“I purchased a metal wall/ceiling spotlight I was looking for a specific type of light for use in a sheltered porch. Lighting Direct provided plenty of information to help me make my choice. Ordering and payment were easy and quickly acknowledged. Delivery was on time and the product was properly packaged. I am very pleased with the quality of my purchase.”

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Posted 2 years ago

Many thanks for taking the time to comment. We are delighted you are so pleased with your purchase.

Posted 2 years ago

“This is the first time using Lighting Direct, from initial order, to sending a customer query all was handled promptly I placed an order and it all turned up - no fuss, will know more later this year for the products ordered :)”

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Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Good price, good service.”

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Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“Excellent lights, value for money and stylish. Arrived quickly. I will definitely be purchasing some more and would recommend.”

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Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

“Ordered my item, it came next day as I asked for. Perfect!! Good Company to do business with. Thank you.”

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Posted 2 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 2 years ago

“website is easy to navigate order arrived quickly with updated delivery emails will order from this lightning company again”

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Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

“Love the outdoor lamp. Very easy to assemble. We bought it to go inside - the supplied flex was too short because it is designed for your electric supply coming up into the light column from the ground below, so we drilled a hole in the base, fitted it with a rubber grommet and fed an extended flex out through the hole to a plug socket.”

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Posted 2 years ago

Thank you, we very much value our customer’s feedback.

Posted 2 years ago

“Great service and good light”

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Posted 2 years ago

We are very grateful for your feedback.

Posted 2 years ago

“Quick delivery and a sensible price.”

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Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“Good quality for low price .”

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Posted 2 years ago

Many thanks for taking the time to comment.

Posted 2 years ago

“Brilliant . Ordered my lighting in the evening and it arrived the next morning. Very good quality !”

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Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“Excellent delivered next day”

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Posted 2 years ago

Many thanks for taking the time to comment.

Posted 2 years ago

“Just installed 3 x lamp posts. Items were well packed and delivered on time. Assembly was straight forward and the units are working well. Will use you again when I need too.”

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Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews