Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,877 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered very quick.”

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Posted 9 years ago

“Ordered 2 new outside lights from Lighting Direct. Lights look to be well made and of good quality. Fitted one and it looks good and also comes with a 5 year guarantee. The other was faulty on arrival (a mechanical rather than electrical issue). They arranged collection and replacement without any issue. Hopefully the replacement will be OK.”

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Posted 5 years ago

“A great range of products on their website and the transaction was smooth and trouble free the only small gripe I have is I wasn't contacted on despatch as they said I would be on their site so I wasn't expecting delivery, but this is only a small criticism as everything else was A1.”

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Posted 10 years ago

“prompt delivery and prompt dealing with incorrect order”

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Posted 7 years ago

“Good service”

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Posted 11 years ago

“Overall very pleased, good value for money, only issue for me, came in two deliveries over two days, the Wednesday I waited in most of my day off to receive a box with a transformer in it ?”

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Posted 7 years ago

“As always the service was very good but I was disappointed to see the same light bulbs I bought being sold for half the price on your website a few days later.”

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Posted 7 years ago

“Found Lighting directs web site easy to use, like the option to buy a multi pack of light along with the correct transformer. Made the whole process efficient and saved on buying the items individually. Arrived on time and packaged to a high standard.”

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Posted 6 years ago

“There were 2 errors with the order - which was aggravating, but both were sorted quickly and without quibble”

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Posted 10 years ago

“Excellent product, would definitely purchase again.”

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Posted 8 years ago

“Delivered within a few days as promised items as described”

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Posted 5 years ago

“Cons 1. Unfortunately the glass of the Oval light was broken in transit, it was not very well packed in my opinion considering it was a fragile item. Pros 1.The light & bulb were delivered ahead of projected delivery time I was very pleased with this. 2. When I spoke to customer service they agreed a refund without hesitation which was returned to my account sooner than expected. 3. I wouldn't have any qualms about ordering lights again from Lighting -direct's service again. 4. Would definitely recommend to friends and family.”

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Posted 7 years ago

“Excellent technical support pre purchase and rapid delivery as promised. Only 4 stars as tech support during installation fell short.”

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Posted 7 years ago

“Good Service. Prompt delivery.”

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Posted 5 years ago

“Shame there's no average. I don't want to be unkind but delivery was slower than I hoped and sending the batteries ahead wasn't really necessary.”

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Posted 9 years ago

“Would have been excellent but delay on delivery caused difficulties finishing work”

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Posted 10 years ago

“Easy navigated web page. Accesable customer service contact. clear despatch and delivery notification. Packaging unnecessariily oversize.”

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Posted 7 years ago

“Good, quick service and an excellent product.”

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Posted 8 years ago

“Delivered the day after I ordered.”

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Posted 10 years ago

“ok”

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Posted 11 years ago

Lighting Direct is rated 4.7 based on 16,877 reviews