Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,878 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was longer than advised on purchase”

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Posted 9 years ago

“Prompt service. The lightwas easy to fit and works OK. So far so good.......”

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Posted 9 years ago

“good”

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Posted 10 years ago

“Efficient and prompt delivery of items ordered. These were well packed and arrived in good condition.”

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Posted 5 years ago

“Product at competitive price.”

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Posted 7 years ago

“They delivered my order on time. I complained about their advert which I found to be confusing. They advertised a twin light which I thought was two light units but it turned out to be light in two directions. I accepted their explanation. I had to pay for another unit of light. They delivered it quickly to compensate me. It think that was cool and kind of them”

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Posted 7 years ago

“Despatched on time, I had problems with the delivery. Items not packed brilliantly,”

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Posted 6 years ago

“Arrived quickly and all as expected”

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Posted 9 years ago

“Good service and delivered on time.”

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Posted 11 years ago

“Very good.I would buy from them again !”

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Posted 7 years ago

“However, advert said next day, didn't arrive until fifth day, no matter.”

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Posted 8 years ago

“Good service and helpful on the telephone, sadly let down by using Parcelforce for deliveries. Terrible compared to other carriers....”

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Posted 6 years ago

“Fast delivery and correct lights. Little disappointed that no fitting screws enclosed with lights. Not fitted yet as waiting on electrician.”

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Posted 8 years ago

“Wide selection of fittings and prices. Delivery next day as promised.”

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Posted 9 years ago

“Good service, however, one of my 2 light fittings appeared to have a pre-opened box and some of the fixing washers were missing.”

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Posted 9 years ago

“Service was excellent and so were the lights. Really fast delivery.”

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Posted 5 years ago

“Goods arrived when they said it would. The product is also very good, although it has not been installed as yet.”

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Posted 9 years ago

“Good service kept informed everything has arrived on time .”

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Posted 6 years ago

“Did what they said. products arrived.”

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Posted 6 years ago

“Item arrived quickly and was well packaged.”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 16,878 reviews