Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,877 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient service. good product”

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Posted 7 years ago

“Ordering from the site was quick and easy and the products arrived in good time and condition. Unfortunately, when I wished to return one item I had to pay £5 to be able to do so, which on a £15 item was a little frustrating.”

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Posted 5 years ago

“Delivery was quick and timed to the minute. The thing was overpacked in a box that could have contained about 20 or more units!”

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Posted 7 years ago

“No problems. Smooth ordering and delivery. Just what you want.”

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Posted 11 years ago

“The range of lighting and the pricing was good. The order online was easy to place and delivery was speedy. However when it arrived the packaging by the manufacturer was poor and one of the glass elements had broken. However a replacement light was put in the post immediately and arrived within two days within two days”

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Posted 5 years ago

“good service”

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Posted 10 years ago

“Good efficient service”

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Posted 10 years ago

“I first bought a £25 light with a £6 delivery charge. I followed this up with a £700 order. Both orders were packaged well and despatch quickly with good communication. However, I was disappointed to have to pay £5 to return the first light, bearing in mind I had spent so much.”

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Posted 5 years ago

“so far so good only thing was not enough wire underneath”

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Posted 7 years ago

“SERVICE GOOD”

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Posted 7 years ago

“Easy to use website kept me updated on delivery.”

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Posted 7 years ago

“Supplied what I ordered. However packaging was inadequate and one bulb in box of five smashed in transit. Replacement single bulb sent with substantial wrapping larger than that for the five.”

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Posted 7 years ago

“As advertised and on time.”

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Posted 7 years ago

“Very prompt service and resolved an issue quickly.”

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Posted 6 years ago

“Not set product up yet!”

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Posted 9 years ago

“Very efficient service”

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Posted 8 years ago

“First class speed of delivery. No problems with the order, but 1 of the lights has failed after 2 hours. Still waiting for them to get back to me.”

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Posted 8 years ago

“Excellent service. good delivery options. Good products”

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Posted 7 years ago

“I tried buying these fluorescent tubes locally but they did not stock them. However, Lighting-direct were able to provide them without any problems. I was pleased with the service and would use them again.”

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Posted 5 years ago

“Bought a lamp online, lovely uplighting lamp, easy to assemble just screwing together. Only negative is 2 tiny grub scews that hold the lamp to the pole do not come with an allen key..not many people will have one in their home. Apart from that a top lamp”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 16,877 reviews