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Lighting Direct Reviews

4.7 Rating 17,016 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,016 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

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Helpful Report
Posted 12 years ago
I purchased 2 x LED strip lights for the garage. Ordered Friday arrived Saturday (next day delivery option). I am pleased with the service and the product and would use again.
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Posted 7 years ago
Very efficient service. They made a minor error in the order which they amended very quickly without me even asking..delicate items very well packed . Items as described.
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Posted 9 years ago
The whole experience was good, extremely helpful, and delivery was on time, came in two boxes and padded, but one of the crystal glass was hanging off , but I got a small wire to feed in through the hole to re attach. but not a game stopper.
Helpful Report
Posted 7 years ago
Very helpful
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Posted 10 years ago
Quick delivery. My only comment is that the light globe became unscrewed in the box and it was rattling around during delivery. Luckily it did not break, so no damage done this time.
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Posted 8 years ago
Good product but postage cost is high
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Posted 9 years ago
Good product delivered speedily
Helpful Report
Posted 9 years ago
Arrived very quickly.
Helpful Report
Posted 10 years ago
The product was delivered quickly
Helpful Report
Posted 12 years ago
Good clear photo on website, also had useful info such as size. The lights came very quickly and well packaged. Haven't had either installed yet.
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Posted 11 years ago
You have a really good website with plenty of selection. Two of our lights, one for the bathroom and one for the kitchen have been Installed and look amazing. The outside light is being connected tomorrow and hopefully will look good too. Many thanks.
Helpful Report
Posted 8 years ago
We purchased two globe lights for outside. When they arrived the external packaging was fine but inside one oft he boxes was badly damaged and the light was broken. It must have been placed in the box in a damaged state. When we contacted customer services they very quickly got a replacement dispatched. That also had some slight damage but the contents were intact. It seems to be that they goods are not checked properly before being dispatched.
Helpful Report
Posted 8 years ago
Arrived next day as promised, and well packed. Well pleased, only reservation is that prior to purchase I submitted an e-mailed enquiry and received NO reply! After nearly a week I phoned and got a very helpful response.
Helpful Report
Posted 9 years ago
The product was exactly as described
Helpful Report
Posted 10 years ago
Goods were delivered swiftly and were well packaged. Yes,I would buy from Lighting direct again and would recommend.
Helpful Report
Posted 8 years ago
Goods turned up on time, and Item as expected.
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Posted 7 years ago
Website was easy to use, delivery came quickly, some delicate shades were part of the order and came separately as they were sent direct from their supplier. All items well packed, no breakages.
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Posted 11 years ago
Lovely product, need to be careful installing but we had no problems with ceramic. Only issue is that it can be fiddly to get fitting flush against the wall as hole fir connector is small we solved problem by increasing size of hole in wall slightly and embedded it in there. Light cast is lovely and worth the small hassle but I?d say thus light installation isn?t for your beginner DIYer.
Helpful Report
Posted 6 years ago
Light fittings arrived quickly and well packaged, look great in place.
Helpful Report
Posted 6 years ago
Lighting Direct is rated 4.7 based on 17,016 reviews