Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service- speedy delivery, and items were packed extremely well for transit. Lighting itself good quality and just as described on website.”

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Posted 5 years ago

“Good website for viewing and ordering. Quick Email communication on order status and delivery all very timely”

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Posted 5 years ago

“Delivery was extremely fast and the picture light is exactly what I was looking for . Easy to install and illuminates my picture perfectly .”

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Posted 5 years ago

“Have been looking for these filament lightbulbs for a while. Have just bought a new light and although it isn’t installed yet the bulbs look just right for it and a good price.”

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Posted 5 years ago

“Very efficient service. Product arrived within the time specified. Ordering was easy.”

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Posted 5 years ago

“Amazed how quickly these arrived, well packed and although not on the wall yet they look gorgeous. Will use this company again”

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Posted 5 years ago

“I cannot speak highly enough of this company. Products arrive in perfect condition, in fast fast and ate true to colour and designs from pics on the website. Any refunds are dealt with promptly. Customer service is geat especially the online chat facility. Perfect. Lights modern and just wonderful quality. I have recommended to many friends who have also been pleased with the company. I have no hesitation to recomend.”

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Posted 5 years ago

“Very pleased with the product, it was very easily installed and can be added to if needed”

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Posted 5 years ago

“Well made , great value, will use site again .”

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Posted 5 years ago

“I’ve ordered from you a few times but my recent order still hasn’t arrived 2 weeks after ordering and I have had to chase to see where it is . Once I had emailed you were quick to respond though. Sadly it still hasn’t come !”

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Posted 5 years ago

“I recently purchased 6 up/down GU10 wall lights and I have to say they are excellent value for money. They are robustly built and very easy to install, I cannot fault this product and would definitely recommend Lighting Direct.”

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Posted 5 years ago

“Delivered before expected delivery date! Brilliant service, excellent products. Will use again”

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Posted 5 years ago

“Good- Good selection, prices, well packaged. Not so good- Needed to chase up confirmation of order, tracking info. Was told it would be delivered next day, then told it wouldn't.”

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Posted 5 years ago

“Very impressed, order on-line a couple of days ago. Received yesterday - fitted and working today.”

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Posted 5 years ago

“I ordered an outside porch light and within 20 hours I had received it! The website was very clear to browse with so many lights to choose from. Amazing service ... and I love my new light!”

Lighting Direct 5 star review on 7th November 2020

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Posted 5 years ago

“Delivered on all fronts, product, cost & delivery timescales. Will always be the first stop in future. Excellent company”

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Posted 5 years ago

“Excellent company to deal with. Fast response to a query and things resolved more than satisfactorily.”

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Posted 5 years ago

“Excellent service, quick and efficient. Order came exactly as required. Thank you.”

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Posted 5 years ago

“Excellent product and very quick delivery. We will definitely use this company again.”

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Posted 5 years ago

“Quick response once in touch by mail but the telephone sales is a dead loss at moment as not manned.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews