Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, quick delivery once in stock, well pacakged, exactly as described and good price. Would use again”

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Posted 5 years ago

“Delighted with lamp as exactly what I wanted - perfect description and picture and good quality. Amazing service as kept updated on order and then next day delivery. Would def use Lighting Direct again and recommend to others.”

Lighting Direct 5 star review on 31st October 2020

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Posted 5 years ago

“Very fast free delivery, Very impressed”

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Posted 5 years ago

“Excellent item,Fast Delivery.”

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Posted 5 years ago

“Good efficient service. Bulbs delivered promptly. Would use Lighting Direct again”

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Posted 5 years ago

“Excellent item & service lovely table lamp very good price”

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Posted 5 years ago

“We ordered 3 garden standing lamps which are the perfect height and look very attractive among our plants. They were delivered within a short period of time. Great product!”

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Posted 5 years ago

“The lights we ordered were delivered within a few days, super quick service. The lights are just what we were hoping for, the description and picture of them on the website lived up to the real thing. Thank you.”

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Posted 5 years ago

“They were excellent and quickly delivered our order which was perfectly wrapped and delivered earlier than we were promised”

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Posted 5 years ago

“Absolutely shocking Lights not working asked about batteries and chargers only to be told batteries are built in (which they are not) then to be told bulbs are built in which was never the question dealt with this company before they were ok but will definitely not be dealing with them again”

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Posted 5 years ago

I am sorry you are disappointed. The bulb and batteries are integrated with this solar light, i.e. installed during the manufacturing process We do advise this in the specifications on our website below the image on the product page. See below:- "BULB INCLUDED Yes, integrated LED" LED lighting is available with both removable bulbs or integrated bulbs and each version is advised in the specifications/key features on the individual product pages. The Customer Care Team

Posted 4 years ago

“First class service - 21 hrs delivery !!”

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Posted 5 years ago

“Fast efficient service, and good quality lights, very pleased with this site”

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Posted 5 years ago

“Beautiful outside lights very very pleased with my purchase”

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Posted 5 years ago

“Christmas lights which are going on a large acer in the front garden will prove to be great also. We have dealt with Lighting Direct before and have been very satisfied”

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Posted 5 years ago

“Service was excellent”

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Posted 5 years ago

“Ordered lights and bulbs and paid for express delivery which was 1-2 days. Lights were delivered but no bulbs and no update of when they will be sent. No offer of refund for delivery either. Poor service”

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Posted 5 years ago

“God communication and fast delivery”

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Posted 5 years ago

“Brilliant service cannot fault you thank you David chapman”

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Posted 5 years ago

“Excellent service, price, selection, quality of goods, and delivery..... not often found nowadays.”

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Posted 5 years ago

“Delivered earlier than expected, true to description, easy to install.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews