Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,757 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - fast delivery”

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Posted 2 years ago

Thank you very much for your feedback. The Customer Care Team

Posted 2 years ago

“Ordered solar lights, slight problem with the wall light but contacted customer services and they dealt with it immediately. Delivery was super fast!! Very happy with my order will definitely use again.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Very pleased with my item, easy to order and was delivered quickly. Would recommend this company.”

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Posted 2 years ago

Many thanks for your recommendation. The Customer Care Team

Posted 2 years ago

“Prompt delivery. Goods were well packaged and at a competitive price. Very satisfied with the product and the service.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Order was acknowledged quickly and delivery could be tracked easily. Driver was polite and friendly. Item was well packed. Delighted with picture light.”

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Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Very good service. Fast delivery and great product.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“easy to order and quick to deliver. well packaged . I am unable to comment further as awaiting an electrician to install.”

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Posted 2 years ago

Thank you for your order. The Customer Care Team

Posted 2 years ago

“excellent communication - delivered as promised - very pleased with the lights”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Wonderful products and wonderful service”

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Posted 2 years ago

What lovely feedback - thank you. The Customer Care Team

Posted 2 years ago

“Prompt delivery, this is a super little bedside light. Well packaged 👍”

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Posted 2 years ago

Many thanks for your custom. The Customer Care Team

Posted 2 years ago

“We are delighted with our purchase - the lantern charges easily and performs extremely well - so useful for indoor or outdoor use.”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Fantastic product. Fast delivery. Great value for money.”

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Posted 2 years ago

Thank you for sharing the image. The Customer Care Team

Posted 2 years ago

“Very good service and easy to navigate through to the check out. Kept up to date with delivery times”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Excellent service from this company. First time I used them and I was very impressed. Great communication around a speedy delivery. Thank you.”

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Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“Excellent service for ordering and delivery. Unfortunately the description of the lights on the web site was different to that on the product packaging. This made the lights unuseable the location I wanted them. Returns was efficient and quick. No hassle. Would use company again though. One small error doesnt detract from sercice and products”

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Posted 2 years ago

Any customer who is not entirely happy with their purchase can return this under our 30 I return process, just contact our customer service team who will be happy to help. The Customer Care Team

Posted 2 years ago

“I'm really glad I chose to purchase my stringed garden lights from Lighting Direct. They arrived the very next day, so quick! They're in good working order and were a great deal longer than I expected. So my garden will look extra bright and sparkly! I would certainly recommend Lighting Direct. I'm impressed at their standard of service.”

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Posted 2 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 2 years ago

“Product was as expected very happy with it”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Prompt service and delivery. Goods rrcriv4d in good condition excellent packing.The lights are just what I wanted for my garden thank you. Will buy again next season”

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Posted 2 years ago

Enjoy! Thank you. The Customer Care Team

Posted 2 years ago

“Amazingly quick delivery and everything well packed. Haven't installed lights yet”

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Posted 2 years ago

We are delighted you are so pleased with your purchase The Customer Care Team

Posted 2 years ago

“Lights wee cheap and nasty, fell apart out of the box and immediately consigned to the bin”

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Posted 2 years ago

Thank you for getting in touch. We are very sorry to read you were not satisfied with the product you purchased, Our customer care team would have been more than happy to assist in this situation given the opportunity. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,757 reviews