Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,060 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Fantastic service part missing on my original order no hassle customer service sent out a replacement straight away :)”

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Posted 10 years ago

“quick delivery excellent packaging”

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Posted 10 years ago

“Delivered on time well packaged”

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Posted 10 years ago

“I ordered some picture lights and two wall sconces. Delivery was prompt and the goods were well packaged and as described on the website. I was very pleased with the picture lights, but didn't like the sconces and am trying to return them, and this is where I have run into a problem. Everything to do with ordering and delivering runs smoothly, but returning goods is a major operation. You have to obtain a returns number, which you have to print out and affix to the box. They do not provide free returns, which I suppose is fair enough; but they offer a service whereby you can have the goods picked up at your home and taken back (for a fee). For this they give an e-mail address. I am still waiting for a reply. In the end I'm going to have to post them, which is an annoyance and probably a costly one. I wish they were a bit more user-friendly in the returns department; for the rest, the experience was a good one.”

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Posted 10 years ago

I am sorry you have found our returns process difficult. This is not feedback that we have had from other customers. We supply a returns number on request - the customer then has the choice of choosing our FedEx door to door collection service or using one of the three other carrier options we suggest on our returns email. Links to these alternative services are provided for our customer's convenience to facilitate ease of booking. To use the FedEx option a phone call, email or web message to us and this will be immediately arranged. Should a customer wish to use any other "signed for" service they are free to do so. We sent returns details to your on Wednesday 6th @ 16:13 and were waiting for your further instructions. I understand you have now been in touch and am pleased we have been able to assist by arranging your collection for you. Kind Regards,

Posted 6 years ago

“Great quality light fitting at a good price, delivered quickly thank you.”

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Posted 10 years ago

“I had a problem with the item I purchased . I was worried as I had not dealt with lightingr direct before. With one call it was sorted out to my entire satisfaction”

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Posted 10 years ago

“Excellent product, easy fit and great looking lighting. Arrived next day, perfect.”

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Posted 10 years ago

“Lovely lights I have them on my fence.”

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Posted 10 years ago

“Speedy delivery and items just as described. Would recommend.”

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Posted 10 years ago

“Excellent service & product will order again.”

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Posted 10 years ago

“Very quick delivery.”

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Posted 10 years ago

“A very simple service, that is easy to use and has proven very reliable”

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Posted 10 years ago

“Really fast delivery, efficient company”

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Posted 10 years ago

“Gteat speedy service. Have ordered from.them a few times.”

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Posted 10 years ago

“Excellent. Great site and quick delivery.”

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Posted 10 years ago

“Fast and efficient”

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Posted 10 years ago

“Very fast service with delivery made in only a couple of days from order”

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Posted 10 years ago

“Easy to order and very quick delivery Would definately buy from this company and would recommend to friends.”

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Posted 10 years ago

“Great service and fast answers from customer support. Thanks.”

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Posted 10 years ago

“Al good thanks”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 17,060 reviews