Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,060 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Easy to use website and prompt delivery”

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Posted 10 years ago

“Excellent service. Simple to order and arrived the next day as promised.”

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Posted 10 years ago

“quick, efficient service. alas the light unit was damaged- transformer pulled fixing out of casing, probably thru shipping handling, but easily repaired by myself so all ok.”

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Posted 10 years ago

“Service was very good, quick delivery. Shame we didn't read the dimension as they were a lot smaller than we wanted. But when contacted to return, all very easy and didn't cost that much. Shame we picked the wrong item but good company to deal with.”

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Posted 10 years ago

“First class, delivered next day, no issues. Would use them again.”

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Posted 10 years ago

“Broken light was replaced immediately”

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Posted 10 years ago

“I received the outdoor light just eighteen hours after ordering it! Superb service and the light was of excellent quality and good value for money. I would recommend this company to anyone and would certainly buy from them again if the need arises.”

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Posted 10 years ago

“I went online to choose some lighting for a landscaping job I'm doing. After trawling through so many pages I plumped for eight single lights and purchased them. When they arrived I knew they weren't the ones I had chosen. They were solar lights, I had not wanted solar lights and definitely would not have chosen them. I'd booked an electrician who had put outside junction boxes, and linked them into the house supply. I went back to their website to look for my recent purchase but couldn't find the original order or the product I am convinced I had paid for. It could just be that I balled the order up, which wouldn't surprise me as I'm a bit rubbish on this here internet thing but on the whole this experience has given me a lot of grief I could have done without.”

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Posted 10 years ago

Having personally spoken to you on several occasions after you had received your purchases, in addition to the conversations you had with our Technical Manager, it was established you had received the goods you ordered. You were sent eight fittings as per the order confirmation that was emailed to you on completion of your on-line transaction. Unfortunately you appear to have chosen incorrectly to suit your customer's requirements. We stock a broad range of garden lighting and would always suggest customers contact our Technical Department for advice and assistance if they are any way unsure prior to buying in order to avoid disappointment such as you experienced. Our Technical Team can be contacted via phone, email or web message and are more than happy to assist with any questions or queries regarding the suitability of products for the particular application they are required for. I am sorry that your shopping experience was not a positive one, and understand your frustration at delays incurred due to the wrong products being ordered, however feel that we offered all the assistance possible both in terms of after sales customer care and technical assistance.

Posted 6 years ago

“Item good, but delivery was much later than they estimated meaning that my housewarming gift was embarrassing late.”

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Posted 10 years ago

“We have now been delivered 3 light all with faults. One parcel was totally crushed with a very damaged shade.”

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Posted 10 years ago

“Great service need a catalogue sending will use again..”

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Posted 10 years ago

“Great service and price for product”

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Posted 10 years ago

“Really good service”

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Posted 10 years ago

“I would recommend this company. It was easy to find what I wanted, and delivery was swift. I will definitely buy from them again.”

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Posted 10 years ago

“Easy to order and quickly arrived”

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Posted 10 years ago

“Fast service and excellent product. The copper outdoor lights I bought are beautiful and the LED bulbs you suggested to go with it give a great warm light.”

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Posted 10 years ago

“products delivered quickly and well packaged”

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Posted 10 years ago

“Very quick service”

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Posted 10 years ago

“Quick easy to use website,informative and clear. Next day delivery unbeatable. Recommend anytime first class service.”

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Posted 10 years ago

“Items ordered 20 June and delivered quickly. Account only debited when items despatched. Excellent service”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 17,060 reviews