Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,755 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

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“Very pleased with wall light. Would buy again from this company”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Simply amazing! Looks so lovely, sleek and modern. 100% recommend & extremely easy to put up”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Ordering was quick easy and delivered next day without any problems, thank you”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Great product and best price. Delivery was fast and the comms were very helpful. I would recommend this company highly.”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Existing light failed and looked on Google for a suitable light to replace that was energy efficient. Found this company and they had excellent collection of lights. Placed order at 11:26am and delivery arrived next day before midday. Excellent service ! Light installed and working within 1 hour.”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Absolutely lovely!!! I’m so thrilled with my picture light! I ordered it Thursday morning and I was fixing it up at 10.00 am Friday morning. It is just perfect!!”

Lighting Direct 5 star review on 11th March 2023

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Posted 2 years ago

Thank you so much for the feedback. The Customer Care Team

Posted 2 years ago

“Light as described and delivered next day as promised.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Excellent product at very reasonable prices. Delivery was quick and efficient and communication with Lighting Direct was good”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Easy ordering process , good website very prompt delivery Lamp looks good yet to be fitted!”

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Posted 2 years ago

Many thanks for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“They had the items we wanted in stock and at a good price. We were notified about dispatch and delivery was quick and efficient. And the lights are exactly whet we expected.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Lamp exactly like described. Well packaged. Amazing service.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Excellent service well packaged quick service”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Excellent service, delivered within 24 hours & I didn't select next day delivery. Courier kept me informed of delivery time with texts and emails. Would definitely use Lighting Direct again.”

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Posted 2 years ago

Thank you for your order. The Customer Care Team

Posted 2 years ago

“Excellent product and service.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“A perfect replacement for my kitchen lighting. A fair price, and delivered within 24 hours of ordering. 10/10 to Lighting Direct.”

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Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Good service. Very pleased with product. Good recyclable packing inside to protect the light.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Ordered on Monday and arrived Tuesday afternoon!! Brilliant! Extremely happy with my lights too. Very classy and go perfectly next to my bed”

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Posted 2 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“Lights were amazing when they eventually arrived. Had to be a patient customer though, the order took over 6 weeks to arrive!!”

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Posted 2 years ago

Sincere apologies for the unexpected delay - and thank you so much for your patience. The Customer Care Team

Posted 2 years ago

“Ordering is easy, delivery was fast with updates along the way and the lights are just what I wanted. Excellent.”

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Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“Plenty of choice. My order arrived well packaged and very quickly.”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,755 reviews