Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Comms good-decent price”

Helpful Report

Posted 6 years ago

“Delivery and service was fine but the lights are poor in my view. They mark very easily and you can't get the marks off as they are porous, being ceramic. The bigger problem is the lack of space at the back to connect to the house wiring. If the existing house wires have any length at all, even a few inches, there is simply no room for the cables (even worse when there are two cables in the ring) and the connectors that come with the lights. I had to create channels in the rooms to make them fit, and again, being ceramic, the lights are very fragile so no room to manoeuvre.”

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Posted 6 years ago

“Return visit to this shop. Great quality and choice. Very reasonably priced. Delivery was speedy. Will recommend to everyone.”

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Posted 6 years ago

“Product availability and convenient delivery.”

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Posted 6 years ago

“I received part of my order as stated. The last part was not delivered on the said date. I tried calling, but no response. I e mailed. I got through eventually and was told the last part of my order would not be delivered until a week later. They should have informed me of this hence the three stars.”

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Posted 6 years ago

“Easily completed transaction & goods arrived on time.”

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Posted 6 years ago

“Responded to a problem with a product and resolved the issue immediately. Easy to contact and helpful staff.”

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Posted 6 years ago

“Light car very quickly and was very well wrapped. Would recommend.”

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Posted 6 years ago

“Brilliant service , would use again”

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Posted 6 years ago

“Lamp was sent without any bulbs, and ino information was provided to this effect. I would have ordered bulbs as well if I knew the item would not be provided with bulbs”

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Posted 6 years ago

“Very efficient service Compatabile product supplied?”

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Posted 6 years ago

“Lights arrived on time and were as described.”

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Posted 6 years ago

“Quick shipping and good service.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Excellent service.....arrived when informed it would.....looking forward to trying them when weather allows”

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Posted 6 years ago

“The service was fast and really impressive, even when the couriers made a mistake with my address the customer service team sorted it out right away. Thankyou for showing REAL customer service, other retailers could learn from you.”

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Posted 6 years ago

“Excellent quality product delivered promptly and works a treat !!”

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Posted 6 years ago

“Good quality bulbs came well before expected. Working fine.”

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Posted 6 years ago

“I emailed and tryed to ring customer service twice and could not get hold of anyone ? to tell them part of my order is missing”

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Posted 6 years ago

“Excellent customer service from this company. Very easy to deal with and very happy with the quality of the outside lights. Thank you!”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews