Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Good efficient service the product was as described”

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Posted 6 years ago

“Good easy to use web site. Prompt delivery. Fair price”

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Posted 6 years ago

“There is always a good choice of light fittings at a wide range of prices.”

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Posted 6 years ago

“They used Hermes as a courier - regularly unreliable in my personal experience.”

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Posted 6 years ago

“Excellent product swiftly delivered”

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Posted 6 years ago

“Excellent and speedy sevice”

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Posted 6 years ago

“Very quick delivery and good tracking service.”

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Posted 6 years ago

“Good product and service.”

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Posted 6 years ago

“Ordering from the site was quick and easy and the products arrived in good time and condition. Unfortunately, when I wished to return one item I had to pay £5 to be able to do so, which on a £15 item was a little frustrating.”

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Posted 6 years ago

“Fantastic service arrived earlier than expected and all correct. I will be using them for all lighting needs”

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Posted 6 years ago

“Excellent service and great product. Delivered next day exactly when said.”

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Posted 6 years ago

“Excellent service. Bulbs were delivered quickly and well packaged”

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Posted 6 years ago

“Quick service. Well packed. Product looks looks good”

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Posted 6 years ago

“Although you dispatched the item immediately, your courier HERMES let you down very badly.I had a delivery date and time slot, but they then delayed it by 24 hours due to technical reasons. Next day we were in our kitchen, which overlooks the road awaiting delivery, but nothing came at the expected time. They claimed we were not in, which was an obvious lie. They did not leave a "Missed you" card. They rescheduled it 24 hrs later, and delivered it by leaving it in the porch, with a forged signature on their device. They did not knock on the door. This has happened before with another supplier who used Hermes.”

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Posted 6 years ago

“Only half the order arrived. Eventually managed to talk to a member of staff who was very obliging and the rest of the order was delivered the next day.”

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Posted 6 years ago

“Wide selection of lights. Easy booking process. The lights arrived promptly and well packaged. Good quality but they haven't been fitted yet as we need a slight modification to the ceiling to facilitate installation. An all round positive experience. We have used Lighting Direct before and would certainly recommend them.”

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Posted 6 years ago

“I'm not sure if it's possible to obtain items any quicker than from lighting direct.”

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Posted 6 years ago

“good product, prompt delivery, good price. Definitely use them again.”

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Posted 6 years ago

“Very fast and efficient service”

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Posted 6 years ago

“Used couple of times, emailed for clarity on product description got quick response and then delivered well packed and on time”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews