Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,033 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“great price, fast delivery.”

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Posted 6 years ago

“Quick, easy and came down on time”

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Posted 6 years ago

“Bought one outside light came within 2 days was so pleased bought another, same excellent service . Well packed, will shop with them again highly recommend.”

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Posted 6 years ago

“Very quick turnaround. Thanks.”

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Posted 6 years ago

“Excellent service -ordered at 4PM -delivered by 10AM next day!”

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Posted 6 years ago

“Easy to online and very quick delivery service, would recommend”

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Posted 6 years ago

“The selection of lights on the website was very good which allowed me to get exactly what was needed. The company kept me up to date informing me that orders could be subject to delay. Nevertheless, all 21 items arrived super quick and in 1 well packed up box. I did not go for cheap lights and was very impressed with the quality of the goods. Overall customer service and quality of goods definitely deserved 5 stars.”

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Posted 6 years ago

“Excellent prompt delivery of quality fittings. Will definitely use again.”

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Posted 6 years ago

“Delighted with the fast, overnight, efficient service and delivery”

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Posted 6 years ago

“Very quick service and arrived well packed.”

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Posted 6 years ago

“There was no problem with delivery of lamp and of lamp itself but it did not look right in my lounge . I therefore needed to return it and that is when the problems started . You cannot spk to anyone in person it is all by email. They deal with Hermes for returns and i was promised a collection 7 days ago. I have left several messages with Lighting direct explaining that I am still waiting and now they are not responding . I am now in a situation where I am struggling to get in contact with both Lighting direct and Hermes . Therefore it seems to me that they are happy to take your money but not give refunds . I will not be shopping with this company again .”

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Posted 6 years ago

I am very sorry there has been a delay with your collection. Hermes routinely collect returns on our behalf however during these Covid-19 months some delays have occurred. We will contact you directly with a view to getting the collection arranged as quickly as possible using a different carrier if necessary. I apologise you have had difficulty getting in touch with us - we are dealing with high volumes of calls and emails at present. Thank you for bringing this matter to our attention. Patricia Customer Care Manager

Posted 6 years ago

“Brilliant service - ordered two lovely lights, one arrived with a smashed panel. I emailed Customer Service and had an immediate response asking for a photo and more details. As soon as I replied a replacement panel was despatched. We love the lights, but the attention to customer service was more impressive, I'd definitely recommend Lighting Direct to others.”

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Posted 6 years ago

“Great range of lighting and very prompt delivery. Very pleased with purchases.”

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Posted 6 years ago

“deliverygreat lights great but 1 light was broken 1light only works when taped i repaired broken light i did send you email”

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Posted 6 years ago

“Quality light andservice”

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Posted 6 years ago

“My general impression is that this is a good and responsible seller. However, with this order I had issues with being sent a broken product 4 times. Given that they were responsive and were quick to resend the order, and gave me a refund after the 4th failed delivery, I would say they are not bad, but since I did not get a product that I could use I will not give them 5 stars this time round. I think in this case the issue was with the product and not the seller though.”

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Posted 6 years ago

“The Last Order came in a box that was falling apart. The Play and Plug Cables and Lights do not relate to the Plug and Play Cable and lights bought a couple of years ago, I had to do some customising to make them fit.”

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Posted 6 years ago

“Excellent rapid service.I will use them again”

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Posted 6 years ago

“I received someone else's order along with my own. But got it all sorted out eventually.”

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Posted 6 years ago

“Excellent product, exactly as described and what I was looking for! Arrived very quickly with frequent updates about when my new lights would be delivered. 5*”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,033 reviews