Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,033 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“all went well”

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Posted 6 years ago

“Good product and delivered promptly”

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Posted 6 years ago

“The product delivered was nothing like that described on the website. All pictures online show a pendant with 6 differently shaped lamps - pretty much exactly what we wanted - but what arrived was a single pendant lamp. Nothing on the website makes the buyer expect that. Then, when request a return on that same basis, the buyer has to pay £5 to return the product - really don't know why you should have to pay to return something that is not as described. Have bought from Lighting Direct before and was really expecting more - very poor and very disappointing!”

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Posted 6 years ago

“product arrived on time,well packaged”

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Posted 6 years ago

“Your asking me to leave a review for a product I haven?t received which you double billed for ....”

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Posted 6 years ago

This order was placed on-line and included two lights for which the appropriate payment was taken. There is an opportunity to review orders and correct any mistakes before finalising a transaction on our website. The Customer Care Team

Posted 4 years ago

“good product good service”

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Posted 6 years ago

“Happy with the product, good quality”

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Posted 6 years ago

“Very good service & very quick delivery top notch”

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Posted 6 years ago

“Very slow in getting a reply, then was told someone else would reply with regards to 6 light fittings ordered with incorrect description”

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Posted 6 years ago

We are sorry if you are unhappy with your experience shopping with us. The Customer Care Team

Posted 4 years ago

“Good products at a reasonable price. Delivered quickly and in perfect condition. I have used them before and have always been very satisfied with the design and quality.”

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Posted 6 years ago

“The lights seem fine and were good value for money but some of the items were delayed and the delivery system was confusing and illogical - why deliver two identical lights on different, consecutive days. Also why send out an invoice after I paid weeks earlier and not sent out a dispatch note - mostly trivial complaints I know but it left me less that satisfied.”

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Posted 6 years ago

“Very good service and product”

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Posted 6 years ago

“Provided what I required at a competitive price and delivery the next day. What more could you ask for.”

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Posted 6 years ago

“Poor delivery on second half of order. Excellent customer service in trying to sort out where to deliver to but delivery hasn't as yet materialised.”

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Posted 6 years ago

“Got my light earlier than I expected and when it arrived if was exactly what I wanted. Great value for money. I will definitely be purchasing my lighting from Lighting Direct in the future. Would definitely recommend them.”

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Posted 6 years ago

“I refer you to the survey I submitted a few days ago”

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Posted 6 years ago

“Good price, promptly delivered.”

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Posted 6 years ago

“Fantastic service from this company. And lovely product. Thank you. Would definitely recommend and purchase from this company again.”

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Posted 6 years ago

“Excellent advice before purchase and prompt delivery.”

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Posted 6 years ago

“Great service, do what it says on the bulb, lit me up.”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,033 reviews