Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,950 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 23rd January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast order and delivery service, and although there was a fault with the lighting, it was dealt with professionally and speedily, and replacement received promptly”

Helpful Report

Posted 8 years ago

“Dispatch good. Product generally good. As usual with outdoor light fittings (previous experience comes in here) there is a percentage failure rate in some aspect. A small point, but 1 out of the 4 purchased does not have the night-time glow facility. At £30 one would hope for better, but someone is always ready to take money by importing goods and selling them on.”

Helpful Report

Posted 8 years ago

“Good products and courier service is well organised.”

Helpful Report

Posted 5 years ago

“Efficient - delivery exactly as promised - well packaged: light not installed yet but no reason to expect any problems. Time will tell how well it lasts but with a good warranty I'm optimistic.”

Helpful Report

Posted 8 years ago

“Good - our order was missing one item, but this was sent immediately and came a few days later. Customer service was very good.”

Helpful Report

Posted 7 years ago

“The light fitting came impeccably packaged however the bulb was sent in a Jiffy bag which failed to adequately protect it and as a result it arrived smashed.”

Helpful Report

Posted 9 years ago

“I little bit disappointed with on the light pendant due to possible ware and tear. but decided to keep it.”

Helpful Report

Posted 9 years ago

“straight forward procedure as need a bespoke fitting due to the spatial restrictions .”

Helpful Report

Posted 7 years ago

“Timely delivery with no hitches.”

Helpful Report

Posted 12 years ago

“I found the customer service team very helpful - there was a delay on the delivery date so I contacted the company they sorted it out very quickly and my light was delivered within 2 days very pleased”

Helpful Report

Posted 8 years ago

“Efficient”

Helpful Report

Posted 10 years ago

“Good service. Items arrived very quickly”

Helpful Report

Posted 6 years ago

“Prompt delivery.”

Helpful Report

Posted 8 years ago

“Good prompt service”

Helpful Report

Posted 12 years ago

Thank you for purchasing from Lighting Direct. We regularly review our range so please visit our site again soon to see our new products. Kim Puttick Sales Office Manager

Posted 5 years ago

“Fedex are inflexible when it comes to delivery re-arrangements”

Helpful Report

Posted 11 years ago

“Flood light was promptly delivered following order.”

Helpful Report

Posted 9 years ago

“Clear website. Quick delivery. Would use again.”

Helpful Report

Posted 8 years ago

“Goods took a little longer to arrive than anticipated”

Helpful Report

Posted 12 years ago

“Good prices and quick delivery.”

Helpful Report

Posted 8 years ago

“As Expected”

Helpful Report

Posted 11 years ago

Lighting Direct is rated 4.7 based on 16,950 reviews